based on 4846 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great experience
I have never had a bad wing here.
Great food, great service.
I wish all the East Coast wings were like this one.
I live in Salisbury, ECW 5 miles from my house, but drive to Kannapolis to get my wings on.
Good food and a nice environment for friends and family.
Food and service was good.
Please bring your soup back especially during cold weather.
Overall the food was delicious and the order was correct. My only complaint would be that while the wings were tender, seasoned perfectly and large in the amount of meat per wing, they lacked the sauce. There was very little sauce on them or in the bottom of the to go container. Next time, I’ll remember to ask for extra sauce! Will definitely be back!
We always order wings Hot but their hot does not seem very hot
Staff was very friendly food was hot and delivered fast
The food was great and the service was good. Great environment.
The people are so friendly and the place is always clean
Great service and wings and blue cheese dressing.
The chicken in the chicken sandwich was a really thin and once you bite through the batter there was very little chicken. That's my only complaint. Everything else was really good and customer service was really thorough and friendly also!
The wings were cold and there were no utensils in the bag to eat my salad. Also there was no celery or carrot sticks.
We ordered 25 wings and chips with waters. The chips came out burnt, we did ask for them to be crispy but they were dark brown and disintegrated in our mouths with a horrible burnt taste. The wings were great size but the sauce was so full of oil that oil was the only taste they had. We tried bringing the wings home to salvage them but they made the family sick.
Enjoyed this visit at East Coast Wings with good food. The pickle chip appetizer and salad was delicious
great service
Everything!!!!!
I already sent a complaint to you at Email address removed
Wings fried crispy Luke I requested seasoned good
East Coast is my favorite
Service staff was amazing. Always the best.
Great service! Server was very attentive and kind. Food came out quick was hot and delicious. Will definitely be back
Love the food. Keep giving more chances to get better. There have been food outages, late deliveries and messed up orders. Most recently the order was placed at 6:45 with a 7:15 estimated ready time. I showed up at 7:10 and left with my food at 7:50. Would have been no problem with a real estimated ready time. Standing in the foyer with many upset customers and delivery drivers that would likely lose their tip because of this. All of the employees knew there was a delay, just let people know. That is now 4 disappointing trips in a row. Have been mostly satisfied eating in, little easier when sitting and enjoying company. I observed many disappointed guest leaving because of the wait. Staff was very pleasant.
The cleanliness of the restaurant and friendliness of the employees
Service was great and the food was good.
The food, drinks and people were amazing!
Food was prepared correctly and very tasty
Good food . Great service
Love coming here. The lettuce wrap was a bit messy but oh so yummy and the blueberry margarita was so tasty.
Good pod service and food are always a staple of ECW Kingsport. Our only complaint is the draft and smoke from the patio. The draft is tolerable. Make the smokers go 25-50 feet away from the patio enclosure.
We love all the people especially Brandy. She is such a great person always in a good mood and happy to see us ❤️❤️❤️