based on 330 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The ordering was easy, the staff was very friendly and the food was great.
Excellent service at the bar.
Customer Service
Great Experience
Nice friendly servers and bartenders I'm a regular so usually my drinks waiting on me when they see me walking big plus get good tips
My food was cold and I paid for 8 boneless wings and only got 6.
Monday visit with Lillian. Great service as always. Wing were great chips a little overcooked but still tasty . New skillet cookie was great.
Fast, user-friendly online ordering.
The bartender was nice, but she was so busy. Food was good and good portions.
Be more consistent with wings on Monday specials. Sometimes, they seem much small than the ones purchased on non-special days. So not sure how much of a deal it is.
Great service from the bar tender!
Bone in wings were great. None of us liked the boneless wings....way too much coating on the chicken. However, the Denver store was excellent.....fast, courteous, easy to deal with. I'll be back for the bone-in wings...but no more boneless for me.
Nelly is the best waitress ever she is so good that she literally remembers my regular drink and order !
The service and food were great!
We love the Monday special as it allows us to try new flavors and our favorites. Your server Lacey is one of the best we have ever had the pleasure to experience.
Great food and service!
Been going there 10 years it's been the same for 10 years
Good food and extremely nice waitress.
Everything
Horrible service. The table beside us sat after us, got drinks and appetizer before we could order. Very disappointed. The sauces we ordered were also wrong, and never got the celery we asked for but was charged for extra celery. We had to ask table beside us server for napkins. The only time our server came to us with any attention is when she gave us check. Manager apologized to the table beside us for their wait and got their drink refills. I've been to alot of ECW, this one was the worst. Positive, wings were delicious and cooked crispy, and had excess sauce, as all wings should have.
I enjoy the atmosphere and the employees are so friendly!
The food in Hickory NC is always good. Wait staff( especially the bar tenders) are super nice.
Everything was good.
Great atmosphere and great food 👍😁
The quality of the meal was off. I ordered 2 bone in wing special. The chips were under cooked and some of the wings were not the best. They had broken bones and were over cooked.
To whom it may concern. On my order #Phone number removedPhone number removed I was missing a cup of chicken. I ordered two orders of Nachos in which I should have received 2 cups of chicken per order as I have ordered the Nachos several times before. An email was sent on Sunday through your contact us on the App.
Thanks
Name removed
It took a little too long to get our food.
Always great tasting.
Great service and food
Good food & service!