based on 1559 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Food was great.
All!
Had a $10 birthday reward.. tried to use it and was told my card wasn’t working so I showed the email and they got someone else and she told me she seen it but couldn’t apply it since they had already ran my debit card and that I could come another day but the $10 expires at the end of the month so then another girl walked up and they voided my order and then rang it up again and it worked.. took at least 20 minutes AFTER I had already gotten my to go order.. worse restaurant ever.. I even gave it another chance after having a terrible sit in experience with a waitress who never visited our table after we got food… hard to eat hot wings with no drink…
Good food and service.
Great staff! Attentive and friendly. Buffalo Shrimp (grilled) is my favorite. But can’t go with any choice you make
Very polite greeting when I walked in.
The wings were kind of dry. I wasn't sure when selecting my options what to select so that may have been an issue. I was looking for more a buffalo wing style.
I had placed my order an hour and a half before I needed it so I was sure it would be ready. But I still had to wait 15 minutes in the lobby and the same hostess came back 3 times to ask my name. I don’t know if orders placed online for asap pickup take priority over orders placed a head of time but it wasn’t wasn’t what I expected.
Great service and food. Our favorite wings.
I sent 2 messages to the Reynolda location to make sure the wings ordered online were saucy or to include a cup of sauce for each flavor ordered. Also asked that the chips ordered were crispy. Neither was done. The wings were dry and the chips were soggy. One message was sent through the location’s website, the other through facebook messenger. Was very disappointed…..
It was great. However, some wings were a little overcooked and tough on the outside and very small..
The wings were prepared exactly as I asked, and the size of the wings was tremendous.
Best service we have had from ECW in a while. Good food also.
Wings were cooked perfectly, as usual
Cost
Good food
Great service and food
I gave this restaurant a second chance after burnt wings - and again they disappointed - the Cajun wings had NO spice on them and when i returned to the store and spoke with the manager - he made excuses and said those were normal. Then he offered to give me some more spice in a container - he said our wings wont hold that spice - then why offer that flavor? Why not just advertise then as plain wings? I left - and will never return to this ECW. These wings also ended up in the trash.
My food was very good
It’s one of the best in the area, but I’ve had better.
The food is always good. Cozy atmosphere. Wonderful friendly staff. It is definitely a pleasant experience. Looking forward to my next visit.
I had a chicken sandwich that was one of the best ones in my whole life.
Tammy the server is excellent a deserves a raise.
I asked that my sandwich be fried and it was done so to perfection and topped with
a sweet barbecue sauce. WOW!
thank you!
Vicki Connolly
I always like ordering or stop by. The vibe is laid back and the service is always on point...
Crispy wings are delish
Always enjoy, the food is great!
fast and delicious
Unfortunately this meal was not up to par. Chicken strips had gristle in it and was very soggy.
Great food and super service
Too expensive and service could be better
Love the black and blue wings!