Customer Testimonials
Making reservations was easy, but it'd be even better if the operator simply finds a client's non-negotiables, suggest workable options, if none match widen the range of options from there.
Jenna is great and always super helpful!
Very friendly agent who got what I wanted without problems.
The representative was very calm and present despite there being many flight changes due to the shutdown. She offered great service through her questions and suggestions. I couldn't ask for better service.
Every staff member has been incredibly helpful and collaborative.
The convenience of someone doing the gathering other than me.
I think the services are GREAT! The Associate I work with in thorough and provides updates and details on a regular basis and when special needs arise. The agents we have worked with are very helpful and responsive as well. This helps make travel for our company easy!
Noel was super helpful and very speedy in his responses.
Navigation of the site is easy.
Agent made it easy to plan our vacation.
Communication was done in a timely manner.
It was easy
Prompt and professional service.
Very friendly and informative
I like working with Jennifer
Easy travel set up would recommend
Detailed information,easily accessible,efficient
Everything was amazing
Very helpful. Answers all our questions or concerns
Travel plan was quick and organized.
Excellent service, easy to navigate
Renaissance partnered with Fox Travel for their conferences travel needs. It was a huge relief knowing that everything would be taken care of. With the government shut down I was hesitant to travel, but Fox Travel took the stress away.
Good communication
The person who I spoke to answered my questions very quickly and was willing to be flexible if needed.
The team member was very helpful and researched how to use a credit I had in order to apply to a ticket for school travel. He found a way -- thank you!!!
Agents are generally cordial, patient and try to email trip quotes and purchased flight itineraries as soon as possible. Certain agents may also make arrangements to call back or to follow up on specific trips even though it’s very possible and usual protocol for any agent to pick up from where another agent left off.
It’s a fast and simple process, that makes booking trips easier and more efficient.
They handle everything for you.
Jennifer has great follow through.
Associates easy to reach, extremely helpful in looking for travel solutions and very friendly.