Customer Testimonials
Excellent customer service
Our travel agent Marissa has been very helpful in setting up our plans.And she is also answered any questions that I have called with in a timely manner. She has kept us up to date on any changes.And I feel like she has really put a great effort into helping us.
Personalized attention to every single detail and concern with professionalism, compassion, care and promptness. A smile over the phone you can feel in your heart ❤️.
A real live person to talk to. Not a Machine.
Talking with the same agent all the time , for several decades now, who knows me personally!
Friendly and handled my reservations so quickly.
easy to use. helpful agents when needed.
Excellent Services
Denise was very thorough and professional. She followed up multiple times to make sure all of my information was communicated to the ADA.
Quick process
Leslie Garner is the reason we use your service!
She is diligent, accurate, and responsive.
The best customer service ever
Great people
Knowledgeable
Great communication
Very easy to use.
Great customer service
I always have a great experience working with Fox World Travel. Everyone is so helpful and responsive. I especially want to highlight Jay Wilson for compassionately assisting with a refund due to a sensitive circumstance. Thanks so much, Jay!
Friendly, always willing to help, and always has been able to help me resolve issues (or perceived issues that I think are issues, lol)
Prompt, friendly, efficient overall service including responses to queries
Fox World Travel booking was very easy to use with a lot of flight options.
The representative was pleasant and helpful. She very quickly resolved my issue.
I found Fox to be responsive and very timely in their options.
Ease of use.
Reps are knowledgeable and patient. They answer questions, explore options and help find the best or most appropriate options for travel.
The ease of working with the travel team is excellent! They’re a pleasure to work with - makes traveling planning a pleasant experience.
The Fox representative was clear in communication and read my mind in terms of the options I was hoping for. I had multiple choices of flights and the reservations were made well in advance/on time. When there was a problem on my end and a change was needed, the representative was swift in communicating and finding another option. I would highly recomment Fox due to my experience with this representative!
Top notch services that were quickly provided with thoughtful, expert care.
It was easy to book.
Customer service
Katie - the agent I spoke to - was super helpful and friendly. Kudos to her!
The website that you offer your services through is a bit challenging to navigate and doesn't offer the best results. I called a representative for those reasons, and Hannah May was able to assist me. She was fantastic, with a great demeanor and extremely helpful. Hannah accommodated my needs quickly and accurately by providing me with three different flight options based on the preferences I had given her. I had spent around a week looking for a flight on the website offered; when I booked with Hannah, she got my best result taken care of in a couple of hours. She was wonderful, and I hope other customers receive the same experience I had.
The ability to call someone when challenges occur during the online booking process.
Very quick responses.
Very professional
Everything went fairly well.