Client Testimonials

The work is done in a timely fashion and they are friendly. The carpet
came out great

The Technician was very professional and friendly. He did a superb job cleaning my carpet. Thank you

Our carpets turned out amazingly clean, and your tech was very professional, thorough and friendly. Thank you!

Zerorez came when they said they would and did an excellent job. He gave me all the options and allowed me to decided, then watch the process unfold. I was appreciative of his work.

YOu were able to spray disinfectant between my carpet & pad to kill any bacteria that might have resulted from our recent water backup which got onto the carpet. Carlos gave me good advice on how to handle my clean-up before you arrived so I would get the best results. Thanks. You don't leave much moisture in the carpet & you are a truck-mounted service that uses super-hot water.

I loved the friendliness of the technician and extra care that was taken to ensure our property was not damaged, such as putting plastic corner protectors where needed. I appreciate Zerorez for not using harsh chemicals and once our carpet was cleaned the house smelled citrusy and fresh! Our carpet looks great again and I will always use only Zerorez from now on!

My carpets look like new. Your representative was very courteous and explained in detail how the product worked.

Pleasant employees, good communication, promptness as well a smell of product and quick dry time. Excellent job, very pleased, will use again!

The technician was very knowledgeable and gave me some great advice on caring for our new "shag" carpet. He was very nice and very professional. I love the fact that you don't use chemicals,the carpets are spotless and smell fresh, not like cleaning solutions. My carpets look beautiful.

Great service and timely too.

great professional service, good result, very happy with price and cleaning

Your friendly, courtious, and clean. Great Job!Thank you

Steven the technician is knowledgeable and nonjudgemental.

Friendly and thorough employees that do a great job.

Chris was a fantastic representative of your company. He provided thorough customer service, was friendly and engaging. Really appreciated his professionalism in my home, not to mention his great service with my carpets.

Great service from knowledgable tech. Very friendly and gave good tips on how to continue to care for our carpets. Arrived when they said they would.

Great customer service

Chris did a great job and was able to get a cat pee smell out of the carpet. I like how fresh the carpet looks and smells!

The young man was very professional and explained the process he was going to use. He recommended things to do to save on carpet wear.

Chemical free service. technician was on time, friendly, and efficient. Low drying time after services. Prices were reasonable.

Customer service was excellent. The technician was very professional and gave helpful advice on keeping my carpets clean.

Easy to schedule. Competent and friendly. Great results. Answered all my questions

Everyone we have ever spoken with has been very professional. Everyone we have had clean has done a fantastic job they stand behind their work. We do property management we work with a lot of subcontractors and cleaning and maintenance people and I would very very very much so recommend Zero rez here in Spokane
Frank DeCaro, DeCaro and Associates Real Estate

Explanation

Technicians, ease of scheduling and price. One thing this time I was disappointed that a pretty large stain on cream berber did not come out. It was from a glass of vanilla Ensure that was wiped up but never treated. I was suprised to come home and my husband said he did the best he could. Can you recommend any other product/service that might get it out?
Thank you,
Cecelia Mizzoni

My service person, Nicholas Underwood, was absolutely fabulous to deal with. He was considerate, helpful, offered me all your specials and discussed treatment of carpet problems. I would recommend Zerorez and want him back to handle my future needs.

the carpet isn't real wet and doesn't smell.

Everything. Prompt courteous service. great long lasting clean

The young man who did the job was very thorough and knowledgeable. He should be given a raise! His name was L.J. Griest. Please make sure he is given credit for the work he did. This was our first time using your service and we will definitely use it again.

Quick service. Carpets look and smell clean. Very courteous service tech.