Zerorez Spokane
13110 E. Indiana Ave. #1
Spokane Valley
WA 99216
United States

Client Testimonials

Report a concern   August 21, 2014 — Rated 10 out of 10 by S.D. Zerorez Spokane
What do you like about our products and services?

The two technicians were great and were very patient with working around contractors who were completing work being done in the house.

Report a concern   August 21, 2014 — Rated 10 out of 10 by E.E. Zerorez Spokane
What do you like about our products and services?

I've never had a better carpet cleaning.

Report a concern   August 21, 2014 — Rated 10 out of 10 by K.K. Zerorez Spokane
What do you like about our products and services?

The rug looks great she. You're done. Stains are completely gone. Technician was very pite and professional

Report a concern   August 21, 2014 — Rated 9 out of 10 by S.M. Zerorez Spokane
What do you like about our products and services?

Love the fact that you are a "green" service. Are very professional and prompt. And you guarantee!

Report a concern   August 21, 2014 — Rated 9 out of 10 by R.H. Zerorez Spokane
What do you like about our products and services?

Kept me informed. Worked around the areas I was working in so we could both get work done.

Report a concern   August 21, 2014 — Rated 10 out of 10 by C.S. Zerorez Spokane
What do you like about our products and services?

polite and professional employee and the carpet was clean

Report a concern   August 20, 2014 — Rated 9 out of 10 by P.S. Zerorez Spokane
What do you like about our products and services?

Products: they to do the job very well. Our rugs stay clan looking for quite some time.
Service: Nick, are rug technician was very neat, polite, on time and very efficient. I will definitely have him back when the need arises.

Report a concern   August 20, 2014 — Rated 9 out of 10 by greg wilkie Zerorez Spokane
What do you like about our products and services?

Great at communication throughout the process.
I had selected the 4-8pm time frame for them to arrive as I work during the day. They called at 3pm and said the tech was ready to come over. I explained I could not be there until 4pm and they waited. Sort of disappointed with this but a minor detail as early is always better than later.
Carpets turned out great and tech was professional and knowledgeable.

Report a concern   August 20, 2014 — Rated 10 out of 10 by Kim Homdrom Zerorez Spokane
What do you like about our products and services?

The carpet got really clean !!! Pet stains and smell are gone !!!
Very customer-service orientated: easy to use web site; great friendly person answered the phone and assisted with questions; gave me a two day reminder phone call and I'd requested a 20 minute 'warning' call before the tech would be there so I could run home from work and they did - so coordination was perfect! Tech was very nice and explained the process and other available services and costs; used corner guard protectors, and as advertised, even the little booties! I stepped outside to do other things while he was cleaning and came to get me to have me come back in to see the before/after difference on the living room carpet as it was like night/day !!! That was proof there! Yes, I am very pleased and will use their services again!

Report a concern   August 20, 2014 — Rated 10 out of 10 by R.L. Zerorez Spokane
What do you like about our products and services?

The personnel did a very nice job on our carpets. They were efficient, friendly and informative.

Report a concern   August 20, 2014 — Rated 10 out of 10 by D.F. Zerorez Spokane
What do you like about our products and services?

They work as advertised. No BS.

Report a concern   August 20, 2014 — Rated 9 out of 10 by C.H. Zerorez Spokane
What do you like about our products and services?

The person who cleaned our carpets did a fantastic job - everything looks great!

Report a concern   August 19, 2014 — Rated 10 out of 10 by S.T. Zerorez Spokane
What do you like about our products and services?

Professionalism from phone call to service to follow up. Our carpets are clean and fresh. They arrived within the time slot given. I appreciated Patrick's insight and recommendations.

Report a concern   August 19, 2014 — Rated 10 out of 10 by L.S. Zerorez Spokane
What do you like about our products and services?

i've been with you the past ten yrs and i would not go any where else a great product

Report a concern   August 19, 2014 — Rated 10 out of 10 by Samantha Scheller Zerorez Spokane
What do you like about our products and services?

Everyone was very kind and professional. I researched this company on Google before calling them and was impressed by the reviews left by the customers. I am here to say the same. They arrived in a Timely Manner, and I wanted them to check my carpet for any "Pet Damage". He did and told me honestly I could do with just a regular carpet cleaning and no additional care was needed. Nice to have him tell me the truth and not try to sell me additional work! Also He did the work in just a half an hour! Quick and easy! It has been a week since they cleaned our carpet, and it still smells so fresh, and feels so clean on the feet! I will definitely call them back when we move out of our apartment! Also would Highly Reccomend them! Hard to Find Quality work these days! This is Quality Work!

Report a concern   August 19, 2014 — Rated 10 out of 10 by Michele Williams Zerorez Spokane
What do you like about our products and services?

Prompt, professional and knowledge of product.

Report a concern   August 19, 2014 — Rated 10 out of 10 by S.W. Zerorez Spokane
What do you like about our products and services?

Carpets were very clean when Brian was finished

Report a concern   August 19, 2014 — Rated 10 out of 10 by L.L. Zerorez Spokane
What do you like about our products and services?

I was impressed from the beginning of my experience to the completion of the job. Phone conversation with rep was solid. I was out of town when the job was scheduled and everything was completed to my satisfaction, on time and in a quality manner. Knowing the carpets are clean, smell better and look great is just what I wanted. But the best part is how NEW my ten year old sofa looks!! Great job on all fronts. Thank You!

Report a concern   August 18, 2014 — Rated 9 out of 10 by S.B. Zerorez Spokane
What do you like about our products and services?

The ease of setting up appointments online & excellent communication. Very easy to work with.

Report a concern   August 18, 2014 — Rated 10 out of 10 by L.S. Zerorez Spokane
What do you like about our products and services?

Very professional and I love the 3 step process! My carpets look better than ever after using zerorez! The carpets in the motorhome we were sure would not come clean but they look awesome! Thanks Zerorex, I will be telling everyone I know about you.....

Report a concern   August 18, 2014 — Rated 9 out of 10 by S.W. Zerorez Spokane
What do you like about our products and services?

Presently, I like the guarantee, because it seems we are having to use it. Tech will be returning again on the 23rd of August, to re-do a portion.

Report a concern   August 18, 2014 — Rated 10 out of 10 by K.T. Zerorez Spokane
What do you like about our products and services?

The carpets ALWAYS look amazing when Zerorez is finished!!!! Your technicians always pay great attention to detail, and do a phenominal job every time!!!

Report a concern   August 18, 2014 — Rated 9 out of 10 by B.B.B. Zerorez Spokane
What do you like about our products and services?

I called and you were going to be in Rosalia and so you booked us too. Loved the fast service. Thank yiu

Report a concern   August 18, 2014 — Rated 10 out of 10 by Brenda Robb Zerorez Spokane
What do you like about our products and services?

Awesome product and service

Report a concern   August 17, 2014 — Rated 10 out of 10 by L.P. Zerorez Spokane
What do you like about our products and services?

Technicians were very clean cut and professional. They took the time to rid my carpets of old soap in my carpets left from previous so called carpet cleaners. They also reminded me of your 30 day guarantee and that there may be some spots I might want to call on once they dry.

Report a concern   August 17, 2014 — Rated 10 out of 10 by K.R. Zerorez Spokane
What do you like about our products and services?

Quality of cleaning; friendly technicians

Report a concern   August 17, 2014 — Rated 10 out of 10 by J.R. Zerorez Spokane
What do you like about our products and services?

My carpet looks new again. This was the first time we have had our carpets professionally cleaned in the 9 years we have lived here. Thank you.

Report a concern   August 16, 2014 — Rated 10 out of 10 by J.R. Zerorez Spokane
What do you like about our products and services?

It was easy to make a reservation online; the technician/company called just prior to coming; the technician was friendly and knowledgeable; the prices were competitive; and he did a great job. We were happy with the finished results!

Report a concern   August 16, 2014 — Rated 9 out of 10 by C.J. Zerorez Spokane
What do you like about our products and services?

Good job.

Report a concern   August 16, 2014 — Rated 10 out of 10 by S.C. Zerorez Spokane
What do you like about our products and services?

Steven the technician was very helpful to my issues of animal stains, due to running a small rescue in my home. He suggested things and provided a great service. My carpet has never looked better. I did purchase a zero stink and like that too. I use it to freshen up a room.


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