Zerorez Spokane
13110 E. Indiana Ave. #1
Spokane Valley
WA 99216
United States

Client Testimonials

Report a concern   October 5, 2017 — Rated 10 out of 10 by J.B.R. Zerorez Spokane
What do you like about our products and services?

Zerorez is a reliable company. Their technicians are knowledgeable.
Our carpet looks like new.
We're returning customers each Fall.

Response from Zerorez Spokane:

That's awesome Jerry and Bernie, we love it, thank you.

Report a concern   October 5, 2017 — Rated 9 out of 10 by P.K. Zerorez Spokane
What do you like about our products and services?

No residue on the carpet.

Response from Zerorez Spokane:

That's very kind of you Patty, thank you.

Report a concern   October 5, 2017 — Rated 10 out of 10 by R.M. Zerorez Spokane
What do you like about our products and services?

Able to schedule cleaning quickly. Service personnel showed up on time and completed cleaning quickly and expertly.

Response from Zerorez Spokane:

Thank you so very much Robert, we appreciate you and the wonderful rating.

Report a concern   October 5, 2017 — Rated 10 out of 10 by I.C. Zerorez Spokane
What do you like about our products and services?

There prompt and considerat friendly service.

Response from Zerorez Spokane:

That's awesome Erma, thank you so much.

Report a concern   October 4, 2017 — Rated 10 out of 10 by S.J. Zerorez Spokane
What do you like about our products and services?

Friendly personnel that do an excellent job.

Response from Zerorez Spokane:

Thanks for the outstanding rating Sharon

Report a concern   October 4, 2017 — Rated 10 out of 10 by M.J.M. Zerorez Spokane
What do you like about our products and services?

Dunkin Rhodes was very friendly and informative. Everything is fresh and clean.

Response from Zerorez Spokane:

Thanks Mike and Judy, i will pass along your kudos to Duncan. We think he's pretty great too.

Report a concern   October 4, 2017 — Rated 9 out of 10 by R.J. Zerorez Spokane
What do you like about our products and services?

Quick efficient service.

Response from Zerorez Spokane:

Thank you for submitting the survey Randall, we appreciate it.

Report a concern   October 4, 2017 — Rated 10 out of 10 by R.K. Zerorez Spokane
What do you like about our products and services?

Dryer vent was cleaned successfully from outside the house. No need to disconnect the duct line inside the house at the dryer. A big advantage over a previous service provider in-house approach.

Response from Zerorez Spokane:

Thank you for your valuable feedback Robert. We love to learn our processes are working well.

Report a concern   October 4, 2017 — Rated 10 out of 10 by M.L.M. Zerorez Spokane
What do you like about our products and services?

Did a great job cleaning. Like the fact Zerorez gives back to community. I am President of the Spokane Valley Arts Council (SVAC) and need the support of businesses like Zerorez for our charity auction.

Response from Zerorez Spokane:

Thank you for the awesome ratingand compliments, we appreciate that. I will pass your kind words along to the owner and GM. I'm sure they will love to hear them.

Report a concern   October 4, 2017 — Rated 10 out of 10 by J.F. Zerorez Spokane
What do you like about our products and services?

The carpets look great and the service was professional, one thing that kinda through me for a loop was the stairs,I needed my stairs done and online I said 1 stairs thinking it was for one set of stairs.. Not the case, when the cleaner got to my house he ask if I would like my whole staircase done and I said yes please I thought that was in my order, he said that it was but for one individual stair.. so I had to add 11 more stairs at $4 each.. I am still satisfied but I think it needs to be made clear that when doing your order online people need to know that they need to count all stairs. He also said that most people/customers have made the same mistake. I needed them done so I just said that's fine. Thank you again!

Response from Zerorez Spokane:

Thank you for the valuable feedback and awesome rating Jessica. I can see how that could be a problem when booking online. I will let the proper people know about the issue.

Report a concern   October 4, 2017 — Rated 10 out of 10 by D.W. Zerorez Spokane
What do you like about our products and services?

They were thorough, courteous and on time.

Response from Zerorez Spokane:

Thank you for letting us know Doris, we love hearing from you.

Report a concern   October 4, 2017 — Rated 9 out of 10 by M.S.A. Zerorez Spokane
What do you like about our products and services?

It always smells so fresh and clean when our carpets get cleaned and the service is great

Response from Zerorez Spokane:

Thank you for the kind words Michael and Sheri.

Report a concern   October 3, 2017 — Rated 10 out of 10 by J.P. Zerorez Spokane
What do you like about our products and services?

Fast service friendly, they don’t pressure you to clean more & end up spending more money than planned.

Response from Zerorez Spokane:

We love hearing from a happy customer giving kudos to their technician. Thank you Jill.

Report a concern   October 3, 2017 — Rated 10 out of 10 by R.P. Zerorez Spokane
What do you like about our products and services?

The technician who serviced our rugs was pleasant to work with, efficient in providing the service and acted in a very professional manner. Our rugs look brand new.

Response from Zerorez Spokane:

I will share your comments with the technician Ralph. Thank you for your response and your business.

Report a concern   October 3, 2017 — Rated 10 out of 10 by R.W. Zerorez Spokane
What do you like about our products and services?

Very professional. On time

Response from Zerorez Spokane:

We appreciate you and the feedback Randy, thank you.

Report a concern   October 3, 2017 — Rated 10 out of 10 by A.S. Zerorez Spokane
What do you like about our products and services?

Friendly technicians! My carpets smell fresh!

Response from Zerorez Spokane:

That is great to hear Ann, thank you very much.

Report a concern   October 3, 2017 — Rated 9 out of 10 by A.S. Zerorez Spokane
What do you like about our products and services?

Looks great. Dries fast

Response from Zerorez Spokane:

Thank you for the feedback Amy.

Report a concern   October 3, 2017 — Rated 10 out of 10 by S.T. Zerorez Spokane
What do you like about our products and services?

Quick, thorough, courteous.

I’ve got lots of complements about the crew and the job. All good.

Response from Zerorez Spokane:

Now that's what we like to hear Scott, thank you for that. I will pass it along to the crew.

Report a concern   October 3, 2017 — Rated 10 out of 10 by A.P. Zerorez Spokane
What do you like about our products and services?

Our carpets look great!

Response from Zerorez Spokane:

That's great to hear Al, thank you for the kudos.

Report a concern   October 3, 2017 — Rated 10 out of 10 by A.F. Zerorez Spokane
What do you like about our products and services?

Very friendly. Was able to work around everyone. Even though the job wasn't finished they were prompt the next day and scheduling another appointment to finish up. Thank you

Response from Zerorez Spokane:

Thank you for your patience and understanding Amy. We appreciate the awesome rating.

Report a concern   October 3, 2017 — Rated 9 out of 10 by P.O. Zerorez Spokane
What do you like about our products and services?

Lots of agitation really got the animal fur I thought I already got

Response from Zerorez Spokane:

Thank you for the feedback Patricia. I am so glad you got to "Experience the Zerorez Difference™".

Report a concern   October 3, 2017 — Rated 10 out of 10 by K.G. Zerorez Spokane
What do you like about our products and services?

The fast service.

Response from Zerorez Spokane:

Thank you for the feedback and awesome rating Kristi.

Report a concern   October 2, 2017 — Rated 10 out of 10 by M.H. Zerorez Spokane
What do you like about our products and services?

I am very pleased with the service received. We had two spots that I was sure could not be removed. In fact both area are clean! The tile looks like new and the employee was delightful

Response from Zerorez Spokane:

That's so great to hear Maureen, we love that. Thank you for the wonderful review and I will share your comments with Jose (We think he's delightful too).

Report a concern   October 2, 2017 — Rated 10 out of 10 by W.C. Zerorez Spokane
What do you like about our products and services?

I don't remember the name of the gentleman that came to my house. He did an absolutely amazing job! He got stains out I did not think would be removable. My carpets look brand new and I am so happy. I will be recommending you to my friends and anyone else I can think of. Thanks again for a great job and fantastic service.

Response from Zerorez Spokane:

Thank you for the wonderful review and recommendation Wendy. We are so happy that you got to "Experience The Zerorez Difference™." I will pass along your comments to Chad.

Report a concern   October 2, 2017 — Rated 10 out of 10 by N.P. Zerorez Spokane
What do you like about our products and services?

We are a commercial account with high traffic and a lot of accidents happen between quarterly cleanings. The staff is glad to show up early and really work to get those nasty stains out. It made our carpets presentable until our next Zererez scheduled cleaning. Your service is so worth it when you add the facts that your team will touch up any accidents between services. Great job and Thanks for the great service!

Response from Zerorez Spokane:

Thank you so much for the wonderful review. We appreciate that you choose "The Right Way To Clean®".

Report a concern   October 2, 2017 — Rated 10 out of 10 by T.L. Zerorez Spokane
What do you like about our products and services?

Duncan was very clear about what he was doing and what we could expect from an old carpet that was heavy stained by pet urine.

Response from Zerorez Spokane:

Thank you so much for the feedback Trudy, we appreciate it and will share your comments with Duncan.

Report a concern   October 2, 2017 — Rated 10 out of 10 by K.R. Zerorez Spokane
What do you like about our products and services?

My Husband and I have had Zerorez twice now. I need to let you know how polite and very professional your employees are. We had two young gentlemen --- JAMES AND WILL.
I have recommend your services a lot. My carpets and stairs are beautiful ! They are a light
beige color. We had traffic area that I could not get clean with my stream cleaner. JAMES AND WILL had the area spotless! Love your product and your awesome employees. Even your answering employees are so helpful and very business tailored. It is such a refreshing experience to have people who care about your business and making sure we are pleased with your product. You can tell they enjoy their jobs. Thanks again such a great company!!!

Response from Zerorez Spokane:

Wow! Thank you for that awesome review Karen. We are so glad that you appreciate "The Right Way to Clean®". I will pass along your kind words of praise to the technicians too.

Report a concern   October 1, 2017 — Rated 10 out of 10 by L.F. Zerorez Spokane
What do you like about our products and services?

Everything! My old carpet looks new again. Smells wonderful!

Response from Zerorez Spokane:

Thank you for that Liz!

Report a concern   October 1, 2017 — Rated 9 out of 10 by K.D. Zerorez Spokane
What do you like about our products and services?

Service was great.

Response from Zerorez Spokane:

Good to know, thank you Mark and Kari. We appreciate the feedback.

Report a concern   October 1, 2017 — Rated 10 out of 10 by W.T. Zerorez Spokane
What do you like about our products and services?

Products worked great and the clean was unreal.

Response from Zerorez Spokane:

Thank you so much Will.


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