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based on 34261 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
commercial dept to slow in getting back for quotes and for scheduling and appt. If it wasn't for Clint I dont think the cleaning would have happened.
Courteous employees. Great service. Good price.
Zerorez's service associates attention to detail.
My carpet looks brand new! The technicians were great! I am hopeful that in a few months I will still be as happy with the service given your statement of zero residue!
Chris was awesome - great results on my leather!!!
Misquoted, and way overcharged.
Angelo came to our house to clean our vents. He was kind, efficient, and respectful of our belongings. My children even sang for him while he was working... Who knows if he enjoyed listening but they enjoyed singing!
My carpet was cleaned Saturday at 6:45 pm. I had expected them at my house that morning at 9:00am. I understand the situation was out of your control on that situation, We had a choice to make another appointment for another day,but we had all our furniture moved. So we choose to wait. They came and were very nice and gave us a small discount, but Sunday evening at 9:00 pm, our carpet is still damp. Maybe it is the colder weather? I don't know.
Carpets are clean, very noticable difference, carpets look new. Nearly dry at completion of cleaning.
Great customer service, pricing honest with no surprises, reasonable.
Lower the cost.
no leftover residue.
friendly, competent worker, adam bishop
My carpet and tile were cleaned to perfection. The worker cleaning my carpet also saw my rolled up top carpet in the garage and said he would clean it for me for free, if I wanted. He cleared a spot in the garage and cleaned that carpet too!
zero soap residue
I like that there isn't a soapy residue, and I feel like my carpet is really clean.
Zero residue
Friendly, punctual, and courteous. However, you used to groom the carpet even without the purchase of a protectorant. I miss that service.
The results and the service people seem to be well trained and care about the customers home, putting up corner "bumper guards"!
Service was outstanding. Tech knew his job well and explained the different steps. Products worked well and carpet cleaned up well. It dried in a few hours.
I didn't like that there was a large window that I had to be ready for my appointment. What are you? The cable company?
The carpets are always so much softer than others that use chemicals, you don't use chemicals!
The quality of service is incredible. Your employees actually care if you carpet is to your satisfaction.
The carpet dried relatively quickly, even on the stairs. I appreciated the knowledgeable service techs.
This was our first time with Zerorez. We are pleased with the service man and his explanation of how everything works with your products. We will probably use you again.
Friendly efficient service!
The one thing I would like to discuss is an area in our great room that needs to be cleaned thoroughly. Do not know what happened but it is in a wee corner where a cabinet is about 12" from a door and it looks less clean than the area around it.
Like the way the carpet is not soggy for along time. You do a good job.
quick and efficient cleaning Chris was very understanding when my dog decided to have him for dinner.
Drys fast and no residue
Very friendly people and great results.
My carpets were cleaned thoroughly. You were able to remove rust, grease, dried blood and ground-in dirt. I'm impressed!
Excellent results - no smelly residue - or sticky feel. Service technicians- professional, friendly and respectful to the home/
The product is great. The cleaner was even better