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based on 33432 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
the carpet looks clean without chemicals and soap
nice people to work with, like the process of cleaning - carpets look awesome when done.
That you use less water than your competitors.
Very friendly, professional and confident in their product. Great job guys!
They were on time and efficient and did a really thorough job. I really felt like they took their time to make the stairs and other areas look clean and they still do almost 2 weeks later!
The young man that came and cleaned my carpets was very knowledgeable in the products and what he was doing. He was very friendly and even when one of the machines where having trouble he still finished the job and made no complaints at all.....i would totally recommend this company to all my friends.
Friendly service. Efficient.
I was promised a call on Tuesday to setup a time for Thursday. I was not given a call until Thursday prior to the tech coming up to the house.
our carpet stay cleaner a little bit longer
The people were great...The carpets look great too!
On time and thorough.
Dried fast. No chemicals. Carpet looks awesome and friendly service.
Isias worked very hard to get my carpets clean. He was very thorough, And friendly, i would recommend your service to anyone.
Efficient and thorough. The carpet was very clean.
No residue, I can tell! Smells so good & clean.
Our service technician was first class, he explained the process and was very efficient in performing the job. We are very satisfied with the results.
we like the outcome
The price in the end was very expensive! The person who cleaned our carpets was kind knowledgable did a great job and was fast. We appreciate him and give him and A plus!
Very easy to set up. I even had same day service. Adam was friendly and did a great job. I am very happy with the outcome.
No chemicals, the employee was very friendly, respectful,and did a good job
Good services and clear on wat they said, explaing you.
Friendly looks really good thanks for your work
Rick N. was an excellent service person. He explained the cleaning procedure and your product. Our carpets look great and he provided excellent service!
Good service however my only complaint is that when you call for an appointment it is a ten day wait.
Chris was very kmowledgable, hard working and did an excellant job.
No chemicals
How it leaves the carpet
Ask about specific areas/spots that might need extra attention before service is begun.
Zerorez was able to remove stains other carpet cleaners were unable to remove. I am amazed how great my carpet looks!
I was really shocked at the minimum price!
I am a disabled vert with a very limited income and I used to pay you a bit less.
Second: The carpets were wet till the next morning and there was a residue that as I stepped from the carpet to the tile bathroom I slipped and fell. My feet were coated with a slippery substance so that it was also slippery in the shower the next day.
I have been a good customer and have told many people about you guys but this time I was a bit frustrated!
Your technician was very nice indeed but over all I was disappointed with the results and how long it took to dry. I even left the apartment for several hours but still came home to wet carpets