Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33432 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 11, 2013 — Rated 10 out of 10 by Sheri Losser Zerorez Salt Lake City
What do you like about our products and services?

That you use no chemicals. My house always looks so clean and smells so good. Very friendly service.

Report a concern   September 11, 2013 — Rated 10 out of 10 by Nicole Long Zerorez Salt Lake City
What do you like about our products and services?

Great service technician, very friendly and thorough!!! Carpets always look great!!!

Report a concern   September 10, 2013 — Rated 10 out of 10 by J.R. Zerorez Salt Lake City
What do you like about our products and services?

they work!

Report a concern   September 10, 2013 — Rated 10 out of 10 by R.B. Zerorez Salt Lake City
What do you like about our products and services?

Cleans the carpet very well.

Report a concern   September 10, 2013 — Rated 10 out of 10 by Ramona Borkman Zerorez Salt Lake City
What do you like about our products and services?

I had not had my carpet cleaned professionally in years but after our zerorez cleaning, it looks almost brand new. The technician was great...thorough and professional. The carpet dried relatively fast. I will definitely use Zerorez again.

Report a concern   September 10, 2013 — Rated 10 out of 10 by Darlene Carpenter Zerorez Salt Lake City
What do you like about our products and services?

everything

Report a concern   September 9, 2013 — Rated 10 out of 10 by Etta Graber Zerorez Salt Lake City
What do you like about our products and services?

Obviously the no residue, dries quickly, but in addition both times I have used Zero Rez the service has been outstanding.

Report a concern   September 9, 2013 — Rated 10 out of 10 by K.C.R. Zerorez Salt Lake City
What do you like about our products and services?

My carpet was soft. The technician who cleaned my carpet was friendly, knowledgeable, and very willing to work with my schedule! I was seriously impressed.

Report a concern   September 9, 2013 — Rated 9 out of 10 by Joseph Allen Zerorez Salt Lake City
What do you like about our products and services?

How clean it got my carpets. And without chemicals.

Report a concern   September 9, 2013 — Rated 10 out of 10 by D.B. Zerorez Salt Lake City
What do you like about our products and services?

The service I received was FANTASTIC!

Report a concern   September 9, 2013 — Rated 8 out of 10 by H.J. Zerorez Salt Lake City
What could we do to improve?

Better communication re: scheduling, time frame etc.

Report a concern   September 9, 2013 — Rated 10 out of 10 by C.E. Zerorez Salt Lake City
What do you like about our products and services?

Everything--from calling and making an appointment to the call backs to verify and the technician did a great job. He also gave suggestions to help with our carpet. I'll be calling again.

Report a concern   September 9, 2013 — Rated 10 out of 10 by Salina Mecham Zerorez Salt Lake City
What do you like about our products and services?

I had a lot of residue from a previous carpet cleaner on my carpet which was causing a really bad dingy build up, and they were able to get it out. The technician was super nice and knew everything about stains and carpets, and was very detail oriented. They had excellent customer service and were reasonably priced. I am exceedingly satisfied!

Report a concern   September 9, 2013 — Rated 8 out of 10 by L.L. Zerorez Salt Lake City
What could we do to improve?

Our carpet is still wet 2 days later where the flash extraction was done. Maybe that's normal but it would be nice if it didn't take so long to dry.

Report a concern   September 9, 2013 — Rated 10 out of 10 by John Douglas Zerorez Salt Lake City
What do you like about our products and services?

Mason was very professional and did a thorough job cleaning our carpets. He also took the time to explain the superior carpet cleaning technology that Zerorez uses. The excellent results show it! Much better than I anticipated considering how soiled the carpets were. The other carpet maintenance tips that he gave us, that we can do on our own, will be very helpful in the future as well.

I don't expect to use any other company for carpet cleaing going forward.

Report a concern   September 9, 2013 — Rated 10 out of 10 by K.D. Zerorez Salt Lake City
What do you like about our products and services?

The technician Jarom was very good!

Report a concern   September 9, 2013 — Rated 10 out of 10 by L.O. Zerorez Salt Lake City
What do you like about our products and services?

Friendly, smells good

Report a concern   September 9, 2013 — Rated 9 out of 10 by A.T.C. Zerorez Salt Lake City
What do you like about our products and services?

You do a good job, it dries quickly, and there really is no residue

Report a concern   September 9, 2013 — Rated 10 out of 10 by D.Q. Zerorez Salt Lake City
What do you like about our products and services?

You always do an excellent job getting my carpets but this time I was very impressed by the gentleman that did the cleaning. Amazing customer skills.

Report a concern   September 8, 2013 — Rated 10 out of 10 by B.W. Zerorez Salt Lake City
What do you like about our products and services?

Cleaning without soap residue.

Report a concern   September 8, 2013 — Rated 10 out of 10 by D.P. Zerorez Salt Lake City
What do you like about our products and services?

The job was done in a timely manner, the young man tremendous, and it looks good for months after.

Report a concern   September 8, 2013 — Rated 5 out of 10 by J.F. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I have always been happy with your quality of work, but I guess time will tell about this time! The technician seemed to not take a lot of time when he did our carpets yesterday, and as a result they were a lot wetter than they have ever been before, I hope they were wet with clean water and not dirty water. That is why I said that time will tell. Always before they were dry in a few hours, parts of our carpet are still not dry and it has been over 30 hours. They have always stayed clean for a long time after so we will see this time. Also, I believe I was overcharged, at least it was different than the conversation I had at the time I made the appt. But I will be calling on that!

Report a concern   September 8, 2013 — Rated 9 out of 10 by W.T. Zerorez Salt Lake City
What do you like about our products and services?

Good service...only found a few spots that didn't come clean on my grout...otherwise, it would have been a10.

Report a concern   September 8, 2013 — Rated 10 out of 10 by Lisa Stirland Zerorez Salt Lake City
What do you like about our products and services?

I tried another company because I had a coupon and I won't do that again! Within 3 days it looked worse than before we had it cleaned. I will only use Zerorez in the future.

Report a concern   September 8, 2013 — Rated 10 out of 10 by A.B. Zerorez Salt Lake City
What do you like about our products and services?

Carpets looked best ever. Really nice cleaner.

Report a concern   September 8, 2013 — Rated 10 out of 10 by K.N. Zerorez Salt Lake City
What do you like about our products and services?

No stickey residue

Report a concern   September 8, 2013 — Rated 9 out of 10 by L.G. Zerorez Salt Lake City
What do you like about our products and services?

I like that this company is professional, from dress to vehicles to the job that is done. They have always done a great job

Report a concern   September 8, 2013 — Rated 10 out of 10 by P.D. Zerorez Salt Lake City
What do you like about our products and services?

Professional services and awesome product. My carpets look great! I also had my vents cleanned. Angelo was very friendly and efficient. I will definitely be using Zerorez again!

Report a concern   September 8, 2013 — Rated 10 out of 10 by Heidi. Strickland Zerorez Salt Lake City
What do you like about our products and services?

Great customer service. Quick and easy!

Report a concern   September 7, 2013 — Rated 9 out of 10 by A.T. Zerorez Salt Lake City
What do you like about our products and services?

The carpet seems like new every time it is cleaned. It hasn't been this clean with other companies.


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