Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33432 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 9, 2013 — Rated 10 out of 10 by B.V. Zerorez Salt Lake City
What do you like about our products and services?

Because soil is extracted I know my carpets are clean and safe for grandchildren.
I am so very grateful for this last cleaning as there were pet stains and odors and
your men worked diligently and in good attitude to totally solve the problem.
I shout praises about your company to anyone wanting this service!

Report a concern   October 9, 2013 — Rated 10 out of 10 by M.C. Zerorez Salt Lake City
What do you like about our products and services?

Services were completed very quickly. I thought it would take a couple of hours, but Rick was very quick to get the job done. That means minimal interruption in my schedule. Also, Zerorez promised to come on a certain day and even though Rick's previous job ran late, Rick showed up on that day in the evening. I like that the commitment was honored. Rick was so professional and so friendly, he felt like one of the family. He can come back to my house anytime to provide services!

Report a concern   October 9, 2013 — Rated 10 out of 10 by B.C. Zerorez Salt Lake City
What do you like about our products and services?

No chemicals

Report a concern   October 9, 2013 — Rated 10 out of 10 by C.H. Zerorez Salt Lake City
What do you like about our products and services?

Your tech, Eddy does very neat work, and makes sure everything is tidy before leaving.
Zerorez equipment seems to be very state of the art.

Report a concern   October 8, 2013 — Rated 10 out of 10 by D.W. Zerorez Salt Lake City
What do you like about our products and services?

Quality job.

Report a concern   October 8, 2013 — Rated 10 out of 10 by K.A. Zerorez Salt Lake City
What do you like about our products and services?

Cleaner than other companies we've had clean our carpets.

Report a concern   October 8, 2013 — Rated 10 out of 10 by Barbara Jones Zerorez Salt Lake City
What do you like about our products and services?

I like the way the carpet looks when it's first cleaned and how long it lasts. I use Zerorez for my rentals and my primary residence. I highly recommend them. I won't use anyone else!

Report a concern   October 8, 2013 — Rated 10 out of 10 by P.A. Zerorez Salt Lake City
What do you like about our products and services?

They are great

Report a concern   October 8, 2013 — Rated 10 out of 10 by Mary Smith Zerorez Salt Lake City
What do you like about our products and services?

I love zerorez. You always do a great job, and the carpet stays clean much longer than with other companies. Thank you Zerorez!
Mary Smith

Report a concern   October 8, 2013 — Rated 8 out of 10 by L.C. Zerorez Salt Lake City
What could we do to improve?

more consistency with technicians

Report a concern   October 8, 2013 — Rated 10 out of 10 by J.K.B. Zerorez Salt Lake City
What do you like about our products and services?

Professionalism, process of cleaning. I like how my carpet is not wet for hours.

Report a concern   October 8, 2013 — Rated 10 out of 10 by J.W. Zerorez Salt Lake City
What do you like about our products and services?

Prompt and friendly. Did a good job.

Report a concern   October 8, 2013 — Rated 10 out of 10 by Doug Wilson Zerorez Salt Lake City
What do you like about our products and services?

I'd almost given up on the hall carpet. I thought we'd have to replace it for sure because it had so many spots and dark traffic marks. After I heard your ad I decided to give it at least one last chance to come clean before ripping it out. This was the first time we had ever used your service and I was totally amazed at how clean that hall carpet looked after your guy worked it over. It looks almost new again and I'm glad I didn't take it out afterall. There were also two other stains in other rooms that two other carpet cleaner companies had tried to get out but to no avail. Again, your guy worked his magic and they are gone!
Thanks!
Jeannette

Report a concern   October 8, 2013 — Rated 10 out of 10 by L.H. Zerorez Salt Lake City
What do you like about our products and services?

They were very polite and helped us get the best service for the best price. Try were flexible and understanding. Also did a wonderful job getting stains out.

Report a concern   October 7, 2013 — Rated 10 out of 10 by H.C. Zerorez Salt Lake City
What do you like about our products and services?

Technician thorough, considerate, and knowledgable.

Report a concern   October 7, 2013 — Rated 10 out of 10 by L.T. Zerorez Salt Lake City
What do you like about our products and services?

My carpets stay clean for much longer when I have you come, and they dry much faster than steam cleaned carpet,

Report a concern   October 7, 2013 — Rated 10 out of 10 by J.M. Zerorez Salt Lake City
What do you like about our products and services?

There is NO residue left in the carpet!!!

Report a concern   October 7, 2013 — Rated 10 out of 10 by C.P. Zerorez Salt Lake City
What do you like about our products and services?

Jerom did a great job & was very informative about your products

Report a concern   October 7, 2013 — Rated 10 out of 10 by Donna Coughlan Zerorez Salt Lake City
What do you like about our products and services?

Have already recommended you to people. You do a great some, and the young men are very polite.

Report a concern   October 7, 2013 — Rated 10 out of 10 by Julie Hamilton Zerorez Salt Lake City
What do you like about our products and services?

We did the flash extraction and it was the best thing we could have done. One room had an odor from pet stains prior to cleaning - after the treatment and cleaning there was no odor! The associate who cleaned our carpets was very knowledgable and friendly, very helpful when answering questions and very professinoal.

Report a concern   October 7, 2013 — Rated 10 out of 10 by D.F. Zerorez Salt Lake City
What do you like about our products and services?

Best we have found for pets. Will recommend.

Report a concern   October 7, 2013 — Rated 9 out of 10 by D.O.C. Zerorez Salt Lake City
What do you like about our products and services?

On time,job well done.

Report a concern   October 7, 2013 — Rated 7 out of 10 by J.B. Zerorez Salt Lake City
What could we do to improve?

Some of the stains are still in the carpet.

Report a concern   October 6, 2013 — Rated 10 out of 10 by R.D. Zerorez Salt Lake City
What do you like about our products and services?

Everything!

Report a concern   October 6, 2013 — Rated 10 out of 10 by H.P. Zerorez Salt Lake City
What do you like about our products and services?

No soap but a clean result. The carpet dried in about 5 hours!

Report a concern   October 6, 2013 — Rated 10 out of 10 by Betty Ford Zerorez Salt Lake City
What do you like about our products and services?

My carpet looks like new.

Report a concern   October 6, 2013 — Rated 8 out of 10 by S.Y. Zerorez Salt Lake City
What could we do to improve?

The price on furniture cleaning was a little high, I thought.

Report a concern   October 6, 2013 — Rated 10 out of 10 by W.M. Zerorez Salt Lake City
What do you like about our products and services?

Very clean carpet and grout. Great customer service throughout.

Report a concern   October 6, 2013 — Rated 3 out of 10 by K.C. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Way to expensive. Stairs 2 sets family room main floor and family room down stairs. Pet stain treatments. But really 600.00 plus dollars. Insane pricing

Response from Zerorez Salt Lake City:

10/10 Ms. Cambell sense talking to you earlier today, I hope we can resolve your issues. We are sending Chris back out to re-clean those area's.

Report a concern   October 5, 2013 — Rated 10 out of 10 by M.B. Zerorez Salt Lake City
What do you like about our products and services?

The stains came out very nicely.


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