Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33432 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 5, 2013 — Rated 10 out of 10 by Ryan Porter. Zerorez Salt Lake City
What do you like about our products and services?

How friendly and fast the staff was what a great job.

Report a concern   October 5, 2013 — Rated 10 out of 10 by B.L. Zerorez Salt Lake City
What do you like about our products and services?

Is very clean without a lot of water left

Report a concern   October 5, 2013 — Rated 10 out of 10 by T.C. Zerorez Salt Lake City
What do you like about our products and services?

The sheer power of the process. I had stairs that I thought would have to be replaced, not so!
The smells that were in the carpet are also gone (not pet smells, but just sour smell or mustiness.)

Report a concern   October 5, 2013 — Rated 10 out of 10 by B.G. Zerorez Salt Lake City
What do you like about our products and services?

Very friendly and efficient personnel. Carpet dries quickly and looks very

nice.

Report a concern   October 5, 2013 — Rated 10 out of 10 by S.W. Zerorez Salt Lake City
What do you like about our products and services?

very prompt, you were there at the time you said you would be there! Also because of the age and condition of our carpet I was just hoping for it to look better until we can replace it at a future date, but you worked miracles and it looked fantastic. I will definitely be using your services again. Oh and we loved the technician that came to our home. He was very friendly, very efficient, and non-intrusive. We would request him again.

Report a concern   October 5, 2013 — Rated 10 out of 10 by S.J. Zerorez Salt Lake City
What do you like about our products and services?

service folks were all friendly, efficient, informative. The carpets look wonderful and smell is clean, and they dry quickly.

Report a concern   October 5, 2013 — Rated 9 out of 10 by M.B. Zerorez Salt Lake City
What do you like about our products and services?

Professional, timely, and great product

Report a concern   October 5, 2013 — Rated 10 out of 10 by C.R. Zerorez Salt Lake City
What do you like about our products and services?

I like how well the carpets are cleaned and the short drying time. I have also been very pleased with every technician that has cleaned my carpets. Without exception, they have always been polite, professional, responsive and pleasant.

Report a concern   October 5, 2013 — Rated 10 out of 10 by G.J. Zerorez Salt Lake City
What do you like about our products and services?

It cleans well. It dries fast. It doesn't take a long time to do. The people you send to do the work are competent, pleasant, and clean cut so we are comfortable having them in our home.

Report a concern   October 5, 2013 — Rated 10 out of 10 by R.J. Zerorez Salt Lake City
What do you like about our products and services?

We have a light colored carpet in one of our rooms that I decided was just a loss. It had so many dark stains that no other carpet cleaners had gotten out all the way. So, I was pleasantly surprised when I saw how amazingly clean the carpet was when they were done. I didn't know it could be clean again. I will definitely use your services again.

Report a concern   October 4, 2013 — Rated 10 out of 10 by S.R. Zerorez Salt Lake City
What do you like about our products and services?

Fast, very clean and professional.

Report a concern   October 4, 2013 — Rated 10 out of 10 by R.P. Zerorez Salt Lake City
What do you like about our products and services?

Alfreda was very polite,respectful,informative about what he was going to do and recommended some things that would be beneficial to
keeping my carpets in good repair. He was professional and highly efficient in his work. My sister is having him come next week. I will continue to recommend your company and Alfredo. I have used your company in the past and will continue to do so.

Report a concern   October 4, 2013 — Rated 10 out of 10 by B.O. Zerorez Salt Lake City
What do you like about our products and services?

That they ate green and limited soap use

Report a concern   October 4, 2013 — Rated 9 out of 10 by N.S. Zerorez Salt Lake City
What do you like about our products and services?

Very effective and safe.

Report a concern   October 4, 2013 — Rated 10 out of 10 by R.B. Zerorez Salt Lake City
What do you like about our products and services?

No residue

Report a concern   October 4, 2013 — Rated 10 out of 10 by S.Z. Zerorez Salt Lake City
What do you like about our products and services?

THE TWO MEN WHO CAME WERE VERY PERSONABLE AND WANTED TO MAKE SURE THAT I WAS SATISFIED WITH THEIR SERVICE, THEY DID A VERY THOROUGH JOB AND I AM VERY SATISFIED WITH THE REULTS

Report a concern   October 4, 2013 — Rated 10 out of 10 by C.J. Zerorez Salt Lake City
What do you like about our products and services?

Worked great, great customer service, good price

Report a concern   October 3, 2013 — Rated 9 out of 10 by L.L. Zerorez Salt Lake City
What do you like about our products and services?

I liked that the carpet cleaning dried quickly.

Report a concern   October 3, 2013 — Rated 10 out of 10 by Ben Rasmusmen Zerorez Salt Lake City
What do you like about our products and services?

Dear Zerorez,

We have used Zerorez the last 2 times we had our carpets cleaned and we love
you work and your servicemen are always pleasant and willing to help us in
any way. I felt bad after they left, because I found the coupon I received from Money Mailer for $30.00 for each room,but I just realized the coupon expired July 31, 2013!
Nuts............... Well we will always call Zerorez, because you do a great job!
Margaret Rasmussen

Report a concern   October 3, 2013 — Rated 10 out of 10 by V.D. Zerorez Salt Lake City
What do you like about our products and services?

The technician was very nice and friendly. The equipment and work done were impressive.

Report a concern   October 3, 2013 — Rated 10 out of 10 by R.M. Zerorez Salt Lake City
What do you like about our products and services?

looks great

Report a concern   October 3, 2013 — Rated 10 out of 10 by H.T. Zerorez Salt Lake City
What do you like about our products and services?

The service was very fast and the man who came to clean the carpets was very polite and professional. I am impressed and happy with the services... & now I have clean carpets!!! yah! :)

Response from Zerorez Salt Lake City:

Clean carpets are a beautiful thing! Thanks Holly!

Report a concern   October 3, 2013 — Rated 10 out of 10 by E.A. Zerorez Salt Lake City
What do you like about our products and services?

Service person was polite, well dressed, and represented the company very well.

Report a concern   October 3, 2013 — Rated 10 out of 10 by D.B. Zerorez Salt Lake City
What do you like about our products and services?

They answered all my questions. Very polite.

Report a concern   October 3, 2013 — Rated 7 out of 10 by N.C. Zerorez Salt Lake City
What could we do to improve?

The dispatcher didn't make proper notes (although charged me) on my home being on a third floor, so the carpet tech had to leave and come back with the portable attachment several hours later in the day. Although I was grateful to the carpet tech for making sure I was taken care of, that was still my time and lost wages from work due to the screw up.

Report a concern   October 3, 2013 — Rated 8 out of 10 by R.W. Zerorez Salt Lake City
What could we do to improve?

?

Report a concern   October 3, 2013 — Rated 8 out of 10 by D.C. Zerorez Salt Lake City
What could we do to improve?

It didn't dry as fast as I expected.

Report a concern   October 3, 2013 — Rated 9 out of 10 by M.M. Zerorez Salt Lake City
What do you like about our products and services?

The smell in the carpet came out. Alfredo took great pride in his work.

Response from Zerorez Salt Lake City:

Thanks for your response Melinda! Alfredo does a great job for us.

Report a concern   October 2, 2013 — Rated 10 out of 10 by J.H. Zerorez Salt Lake City
What do you like about our products and services?

I liked that Zerorez was chemical free and got the stains out of my carpet!

Report a concern   October 2, 2013 — Rated 9 out of 10 by H.P. Zerorez Salt Lake City
What do you like about our products and services?

Friendly service, fast and helpful.


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