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based on 33503 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
This was the first time our new nylon carpet has been cleaned. The carpet was crusty after it dried. We have used Zerorez many times and have never had this happen. It is as if some of the dirt and/or pretreatment was not removed.
I love that you are able to walk on the clean carpets almost immediately. The carpets feel clean and look nice.
spots on carpet still.
Clean, efficient, and Zerorez! Our serviceman Rees was GREAT! Very informative, knowledgeable, and personable. Thanks!
Great service and product highly recommend
The technician was informative.
I liked the professional demeanor of our cleaner. He was very careful with our house and the stone floor and carpets have never looked so good
I sent Mandy a picture of a couple of spots appeared after they left. I like you because you try to be thorough, friendly and want to make sure the job is done right.
My old carpet (apt carpet) looked as if it had never been cleaned. ( I used the standard cleaners.) So I have seen your ads and decided to give you a try and I have to say that I am quite pleased. It feels like walking on carpet rather than dry cardboard.
The technician was very nice and accommodating to my needs. Very friendly as well.
There are huge spots in the front room. I already mentioned this in a text.
Did a good job
I liked how quick and efficient Zerorez was with our appointment. Thank you
Zerorez did a great job cleaning our office carpets. Very impressed.
I like that I don't have to worry about harmful substances around my kids. I also love that my carpets stay clean longer.
Our 25 year old carpet looks brand new
Knowledgeable, efficient, went beyond what we asked. Very good service.
My carpet looks just like new! I had a spot on the floor that another company told me would be impossible to get out. Zerorez had the spot out in less than a minute. The technician was professional and my carpet was dry in under 2 hours. I won't go anywhere else for carpet cleaning!
Dries quickly
No residue
Friendly worker
I like how clean you get my carpet. I like that there is no harsh chemicals used. Thank you for your service
On time, fast and thorough.
Great clean & very friendly technician! Would highly recommend!
I've never been happier with a carpet cleaning service. The Zerorez service professional sent to my house was so wonderful to work with. He was through, respectful, and helped me understand the process entirely. I highly recommend this company for the cleaning your home surfaces need. They are fantastic!!
I appreciated updates on when the technician would arrive. Poor guy had a really long day before he even got to us! He tried very hard to get a bad stain out. It does look much better!
The scheduling department is very helpful in working with my schedule and coordinating technicians, and always polite on the phone.
The technician, Adam who cleaned my carpet called to tell me when he was on his way. Then he thoroughly cleaned my carpets, removed some stains and left my carpets very clean! He was very professional and did the job in a timely manner.
I have always been impressed with Zero Rez' reliable customer service.
I was extremely happy with technicians Ben and Richard. Ben was very efficient and did
a wonderful job on my carpet and explained the cleaning process to me. I had requested
Ben as he was highly recommended to me. Richard seemed to be quite knowledgeable
with only being on the job a short period of time. I will also recommend Ben and Richard
to friends.
I still have a couple of spots that I would like Ben to come back and redo, if possible.
Adam did a terrific job. He was VERY thorough and good to answer questions.
I like that it's natural and no chemicals or harmful products. My technicians were very informative and professional.
The carpets aren't so wet. They dry out faster and don't smell musty.
I was very happy with the job he did😊 What I did not like was how late my appt was no one ever told me I was #3 usually they tell me about what time or my time could have been more useful for me.

Excellent in every way