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based on 33708 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Professional and answered my questions. The tech who did my carpets was excellent. Can't remember his name.
This was my first treatment but the service provider was courteous, helpful and listened to my concerns. Seemed to do a good job. Hope it improves my lawn.
No soap
Friendly staff. Well trained did a good.
Excellent service.
Our cleaner was very polite. He was on time, clean, in a good mood.
My mother is elderly and requires someone with alot of patients and understanding to the bazillion questions she asks. He was excellent.
Awesome customer service. Our carpet looks great. Thanks
I should not have to tell the cleaner what spots have to gone over again. I felt like I was baby sitting your representative. Also he was in a hurry to get out of there. I did feel like he was trying to do the best job possible.
Friendly and helpful.
The scheduling process was easy and quick. The serviceman was professional, prompt, and thorough. The product is supposedly safe, free of harmful chemicals. The washing is a little bit suspect though.
Service was on time, and the work was excellent
Always pleasant technicians and excellent results
Dallin was awesome! I appreciated that he communicated very clearly with me issues, solutions, and helped me to make educated decisions with tricky ductwork. I greatly appreciate as well that pricing was upfront, all of the charges were clearly explained, and it was very fairly priced!
Efficient, friendly, job well done!
Easy to schedule an appointment. Good communication with the company. Tech showed up on time and was professional. Did a good job cleaning. Offered solutions and was honest about what I did and did not need.
Ultimately the carpets look no different than before cleaning. They were dry within thirty minutes after the technician finished, and there were multiple spots where it seemed like little to no treatment was done. Per my lease, I’m required to pay a “professional” to clean my carpets, but I’m going to have to clean the carpets again on my own to get them cleaner. I was disappointed with the technician, who was late despite urging us to be at the property on time or face a “no show”. I understand he had excuses, but overall a very stressful experience and disappointing carpet result.
I had to check after he was done and it was not quite clean. so we worked together for a little bit more elbow grease. He did better with more elbow grease
The price for the services rendered was in my opinion too high. Over 200 dollars for 30 minutes of cleaning one one, one short hallway and 11 steps seems steep
Zerorez always does a great job. Carson, the technician, was thorough and explained my carpets look beautiful.
Great
Good job
Friendly technician
On time, friendly employee, great service, clean carpets! Completely dry in a few hours!
Appointment available the very next day.
Your agent John was extremely qualified and thorough. He was prompt and a gentleman
and so far the cleaning was good.
Good stain cleaning and not as messy equipment. Things smelled nice afterwards.
Great service. On time and professional.
Completely satisfied with quality of service.
Carpet was clean when you were done
My carpets always look great and they dry quickly.
Carpets look great, service is exceptional what else can I say. I only use Zerorez.
Fast , positive outcome , good customer service

Technician was on time and a good communicator. The carpets look fantastic and he put protectant on the stairs. Price was fair and reasonable for the work that was done. Most important, the smell and extended dampness of the carpets that I have endured in the past didn't exist with ZeroRes. We went out to eat, and when we came back the carpets were dry enough to walk on! I am sold on ZeroRes. This is the first time I have used them but I will never use anyone else.