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based on 33947 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
That you don't use chemicals and how clean the carpets look when you are finished.
Tech didn't wear shoe covers - tracked dirt into house on the wood floor. No discount offered for missing arrival window. The actual carpet cleaning was fine, but the overall experience was disappointing.
Technician who came out was very professional and explained the products and services. He was efficient and got right down to business.
Great Service and Technicians are great!
Ben Was Awesome- Our Carpets Look Great ! Thank You !
Technician was great and friendly. Carpets are clean, a stain got out we never thought would come out.
Very professional technicians. The products were great!!
Very friendly!!
No harsh smell. Dries fast.
My carpet looked very clean after. I liked the precleaning process and my technician did a great job!
Online scheduling makes it easy to find a date and time that works with my schedule. The staff was on time, very friendly, and did a great job.
The young man who came to clean the carpets in our house worked hard, was polite, and did an amazing job! We were grateful for all he did!
Like your name, zero residue.
Offer more specials!
Go over the floor twice if need be. I know you book by time, but some times we would like to see you put as much effort into cleaning our home as we put in to it.
So far my floor has not crushed down and that is nice. I have enjoyed your job better than other company that have cleaned my floors.
Thanks,
RKS
It’s a professional and a considerate carpet service
Our carpet smells and looks like new again. The tech was very nice and quick and efficient. They were punctual and called before arriving.
Keep me updated on arrival time and was understanding of my needs.
Thank you
Cleaning person seemed to lack experience. He did not know if the flooring in the dining area was tile or linoleum.
Fernando was just amazing! Very polite, knowledgeable and worked so hard. He had a genuine concern about my satisfaction. I am incredibly pleased!
The carpeting was very clean and we appreciate the work of Paulo. Thanks again.
Zerorez was easy to work with and was very responsive. They came with a day or two and did a great job cleaning the carpet and recliner.
Very personable and came in and got the job done. Happy with the result.
Clean up could of been better.
Clean carpets that last a long time!
I am very satisfied with the service I received. My carpets look great. They were easy to get an appointment also!
The technician, Derek, was kind, thoughtful, and very personable. The carpet looks so much better than before he came. Most of it dried in 24 hours. The heavy traffic areas he did extra treatment on did take 48 hours to not be damp anymore. But Derek went the extra mile with his services. Very happy with the way my carpets look.
Quick, clean no residue left behind
Clean carpets that dried in hours. Personable techs.
They made sure I was happy every step of the way. My carpets look great!!