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based on 33947 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No residue. Makes carpet soft
We just moved into our house 3 months ago, and we hired Zerorez to both clean our carpets and remove a large unknown stain. One small section where they used specific chemicals to remove said stain dried crunchy, and Zerorez came right back out and recleaned that area, free of charge, also providing a carpet protectant. It dried beautifully. When they came back, they also cleaned up an additional stain that happened in the interim from my child’s play puddy, and removed it very well. I appreciate the quality work Zerorez demonstrates, as well as their determination to ensure I am pleased, as their customer. They have earned and will keep a loyal customer in me.
They come on time for the appointment. They wear booties to protect the carpets. They are professional. And Eric is great. We would have him come to our home again.
See our text from yesterday
We think Riley did a great job with the carpet cleaning. We expected and needed to have a professional service and outcome to the work needed with the carpet - and it was performed above and beyond - and the price was very reasonable given the square footage - and rooms.
The person who did my carpets was fantastic. he was able to get my carpets clean. He even got ink out of the carpet.
Very good!!!
I plan to use you all again.
I would like to know up front that cleaning removes any scotchguard treatment on the carpet. It probably would not make a difference, however, telling me after it was done feels like you were hiding something from me. Not a good feeling.
Capers feel amazing
They actually cleaned!!!
Fast service, happy with results!
Perfect job every time, even on old carpeting and furniture. Longer time between cleanings due to "soapless" technology. Wouldn't use anybody else!😍
Your technicians are always very thorough and professional
You always do a great job on my carpets
great
Service was great, he was on time and very friendly and professional.
We are pleased with the quality of work, the professionalism and courtesy of the technician, and with the technician arriving when scheduled. Our three rooms were finished within about 90 minutes.
Make sure to disclose that if someone has a pet, the service will cost more.
Great experience! My tile looks new and fresh!
Awesome service in the phone and in person. Our service was exceptional at our home. He was respectful, kind and professional. He did a great job, it all looks great. Thank you!
Our tech Matheus was great, really liked that only water was used to clean it - no gross smells! We opted for the premium scotch guard option and we’re hoping that’ll help a lot with our pet (puking) stains!
Extractor was very knowledgeable and explained what he was doing. Wore shoe covers to keep clean carpet clean
There was a wet carpet smell after.
Our technician was really sweet. He was so nice about me having to leave and so helpful to try to give our carpets some longevity. We really appreciated his good work.
no soap involved
Thanks. The front desk let me know when they get through with the current job. When they will show up. They were professional and wanted to let me know how long it will be before they are able to get this taken care of. Very pleased with the service. Thanks again
Online scheduling
My carpet always looks so nice after you clean it.
Carpets look great!
When Zerorez cleans a room it stays clean for a long time.
Turned out better than expected! Technician was informative, professional and respectful. I truly appreciated the communication of when they would be arriving. I will using this company again!