Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33948 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 20, 2019 — Rated 10 out of 10 by S.B. Zerorez Salt Lake City
What do you like about our products and services?

Hunter was very friendly and professional. He was also very knowledgeable in his product and collateral information.

Report a concern   February 20, 2019 — Rated 10 out of 10 by R.L. Zerorez Salt Lake City
What do you like about our products and services?

free of residue

Report a concern   February 19, 2019 — Rated 10 out of 10 by D.A. Zerorez Salt Lake City
What do you like about our products and services?

We appreciated the service given by Ben at our home. He explained every detail before performing the work and verified it was completed to our satisfaction before putting equipment away. As he reviewed his own work, he did re-do some stairs which he felt could be cleaner.
Great service---a great representative for your company! 10 for 10!

Report a concern   February 19, 2019 — Rated 10 out of 10 by M.N. Zerorez Salt Lake City
What do you like about our products and services?

The technician did a great job. She worked very hard at getting stains out of our carpets. She is the best technician I've ever had from Zerorez

Report a concern   February 19, 2019 — Rated 10 out of 10 by T.M. Zerorez Salt Lake City
What do you like about our products and services?

The gentleman that cleaned our carpets was amazing!!!

Report a concern   February 19, 2019 — Rated 10 out of 10 by M.B. Zerorez Salt Lake City
What do you like about our products and services?

The technician did a good job getting a stain out of the carpet and explaining everything to us. It only took about 4 hours for our carpet to completely dry so that we could start moving furniture back into the rooms.

Report a concern   February 19, 2019 — Rated 10 out of 10 by J.M. Zerorez Salt Lake City
What do you like about our products and services?

Professional workmanship and “empowered water.”

Report a concern   February 19, 2019 — Rated 10 out of 10 by C.K. Zerorez Salt Lake City
What do you like about our products and services?

I especially like that you use water and not a lot of nasty chemicals to clean. I just had my white tile kitchen floor cleaned. The white grout was especially dirty, it was gray, but now nice and white again and had it sealed to keep it that way. You have a friendly service that shows up right when promised. Angelo was polite and worked hard to get the job done just right. I was very pleased. Thank you.

Report a concern   February 19, 2019 — Rated 9 out of 10 by S.P. Zerorez Salt Lake City
What do you like about our products and services?

Very friendly staff & was more than happy to come back and fix some spots.

Report a concern   February 19, 2019 — Rated 6 out of 10 by K.L. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

It was very adequate. The service was very nice.

Report a concern   February 19, 2019 — Rated 7 out of 10 by M.H. Zerorez Salt Lake City
What could we do to improve?

First off, the service was fairly expensive for what we received. It was $120 for a short hallway, a 200 sq ft room, and a stair case. The pricing would seem more fair if it were based on square footage. Second, it was nice that they were done so quickly, but I felt they went too quickly. They should have given my carpets a bit more effort. Third, perhaps it was the truck mount, but the carpets seemed a bit too wet after they were done. I would have expected the wand to extract more water from the finished carpet. Overall, the technology seems like a great idea, but I was a bit disappointing in the final result.

Report a concern   February 19, 2019 — Rated 10 out of 10 by A.M. Zerorez Salt Lake City
What do you like about our products and services?

Low Oder and fast drying great cleaning

Report a concern   February 18, 2019 — Rated 10 out of 10 by N.H. Zerorez Salt Lake City
What do you like about our products and services?

Carpet dried fast and was soft not stiff.. Technician was thorough and knowledgeable. The carpets looked great. She was even able to remove rust stains.

Report a concern   February 18, 2019 — Rated 10 out of 10 by S.G. Zerorez Salt Lake City
What do you like about our products and services?

The technician, Riley, did a great job, the carpet looks new again.

Report a concern   February 18, 2019 — Rated 7 out of 10 by A.C. Zerorez Salt Lake City
What could we do to improve?

Spencer did a great job on our carpets. He was able to remove so many stains that I thought would not come out. He was fast and efficient and made it work around my carpool schedule. The only think I wasn't completely satisfied with was our rug. It is probably cleaner than it was, but there was not much noticeable difference. The rest of the carpets it was completely noticeable. Thanks Spencer for doing such a great job!

Report a concern   February 18, 2019 — Rated 10 out of 10 by E.C. Zerorez Salt Lake City
What do you like about our products and services?

Our guy was thorough and did a great job on our old carpets.

Report a concern   February 17, 2019 — Rated 10 out of 10 by E.B. Zerorez Salt Lake City
What do you like about our products and services?

Quick, convenient service with no soap residue & good results, as advertised.

Report a concern   February 17, 2019 — Rated 10 out of 10 by J.B. Zerorez Salt Lake City
What do you like about our products and services?

Very clean carpet and tile, very impressed! Thank you

Report a concern   February 17, 2019 — Rated 8 out of 10 by W.N. Zerorez Salt Lake City
What could we do to improve?

This Tech seemed to be in a hurry..not as good as my last one..needs to use the pre soak better..especially on heavy traffic area..give it time to work better..

Report a concern   February 17, 2019 — Rated 10 out of 10 by Karma Pathakis Zerorez Salt Lake City
What do you like about our products and services?

Your serviceman was great. Very courteous and did a great job.

He would be welcome again. The chair and loveseat look great.

Report a concern   February 17, 2019 — Rated 8 out of 10 by A.P. Zerorez Salt Lake City
What could we do to improve?

Reduce your prices.

Report a concern   February 17, 2019 — Rated 10 out of 10 by N.N. Zerorez Salt Lake City
What do you like about our products and services?

Always a superior job. Love the guarantee that you'll return to treat any spots that resurface after the carpet dries.

Report a concern   February 17, 2019 — Rated 0 out of 10 by J.W. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I paid them $221 to clean my carpets and after they dried I vacuumed and filled the canister with dirt and cat hair. Not impressed.

Report a concern   February 17, 2019 — Rated 7 out of 10 by A.R. Zerorez Salt Lake City
What could we do to improve?

Prices. My original quote was $120 something and I ended up paying $350 something.

Report a concern   February 17, 2019 — Rated 10 out of 10 by C.B. Zerorez Salt Lake City
What do you like about our products and services?

Very efficient and excellent

Report a concern   February 16, 2019 — Rated 10 out of 10 by Korinne Nelson Zerorez Salt Lake City
What do you like about our products and services?

I've used Zerorez for the last 3 cleanings and have been very happy with their service.

Report a concern   February 16, 2019 — Rated 10 out of 10 by P.M. Zerorez Salt Lake City
What do you like about our products and services?

Great service, technician was very courteous, did not try to push any additional services on me. He was respectful of the carpets and wore shoe protectors the whole time.

Report a concern   February 16, 2019 — Rated 10 out of 10 by E.B. Zerorez Salt Lake City
What do you like about our products and services?

Fast clean no residue professional staff

Report a concern   February 16, 2019 — Rated 10 out of 10 by G.S. Zerorez Salt Lake City
What do you like about our products and services?

Service was good and took care everything talk on the phone. I recommend this service to any one

Report a concern   February 16, 2019 — Rated 10 out of 10 by B.F. Zerorez Salt Lake City
What do you like about our products and services?

The company has excellent follow-up to assure satisfaction.


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