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based on 33948 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
free of residue
We appreciated the service given by Ben at our home. He explained every detail before performing the work and verified it was completed to our satisfaction before putting equipment away. As he reviewed his own work, he did re-do some stairs which he felt could be cleaner.
Great service---a great representative for your company! 10 for 10!
The technician did a great job. She worked very hard at getting stains out of our carpets. She is the best technician I've ever had from Zerorez
The gentleman that cleaned our carpets was amazing!!!
The technician did a good job getting a stain out of the carpet and explaining everything to us. It only took about 4 hours for our carpet to completely dry so that we could start moving furniture back into the rooms.
Professional workmanship and “empowered water.”
I especially like that you use water and not a lot of nasty chemicals to clean. I just had my white tile kitchen floor cleaned. The white grout was especially dirty, it was gray, but now nice and white again and had it sealed to keep it that way. You have a friendly service that shows up right when promised. Angelo was polite and worked hard to get the job done just right. I was very pleased. Thank you.
Very friendly staff & was more than happy to come back and fix some spots.
It was very adequate. The service was very nice.
First off, the service was fairly expensive for what we received. It was $120 for a short hallway, a 200 sq ft room, and a stair case. The pricing would seem more fair if it were based on square footage. Second, it was nice that they were done so quickly, but I felt they went too quickly. They should have given my carpets a bit more effort. Third, perhaps it was the truck mount, but the carpets seemed a bit too wet after they were done. I would have expected the wand to extract more water from the finished carpet. Overall, the technology seems like a great idea, but I was a bit disappointing in the final result.
Low Oder and fast drying great cleaning
Carpet dried fast and was soft not stiff.. Technician was thorough and knowledgeable. The carpets looked great. She was even able to remove rust stains.
The technician, Riley, did a great job, the carpet looks new again.
Spencer did a great job on our carpets. He was able to remove so many stains that I thought would not come out. He was fast and efficient and made it work around my carpool schedule. The only think I wasn't completely satisfied with was our rug. It is probably cleaner than it was, but there was not much noticeable difference. The rest of the carpets it was completely noticeable. Thanks Spencer for doing such a great job!
Our guy was thorough and did a great job on our old carpets.
Quick, convenient service with no soap residue & good results, as advertised.
Very clean carpet and tile, very impressed! Thank you
This Tech seemed to be in a hurry..not as good as my last one..needs to use the pre soak better..especially on heavy traffic area..give it time to work better..
Your serviceman was great. Very courteous and did a great job.
He would be welcome again. The chair and loveseat look great.
Reduce your prices.
Always a superior job. Love the guarantee that you'll return to treat any spots that resurface after the carpet dries.
I paid them $221 to clean my carpets and after they dried I vacuumed and filled the canister with dirt and cat hair. Not impressed.
Prices. My original quote was $120 something and I ended up paying $350 something.
Very efficient and excellent
I've used Zerorez for the last 3 cleanings and have been very happy with their service.
Great service, technician was very courteous, did not try to push any additional services on me. He was respectful of the carpets and wore shoe protectors the whole time.
Fast clean no residue professional staff
Service was good and took care everything talk on the phone. I recommend this service to any one
The company has excellent follow-up to assure satisfaction.

Hunter was very friendly and professional. He was also very knowledgeable in his product and collateral information.