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based on 33715 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great deal, on time, knowledgeable and friendly technicians
The guys were nice and very professional, however the job seemed rushed and a few spots, I believe, could have been pre-treated and brushed with the wide blue brush machine and had better results in the well trafficked entry way, they only did 2 rooms and I was charged for 3? Since it was just the trafficked areas a little more time and focus, I believe, would have produced a little cleaner carpet cleaning experience. Thanks for your time.
Lower prices!
The guys that come and service my carpet are always so nice and very informative with suggestions and advice where I need it.
Great service would highly recommend. Just had my carpets and couch cleaned and they look Awesome. Thanks Zerorez!!
I thought Sam was great. He talked about all that needed to be done. He did everything I wanted him to do.
The carpet was quite damp afterward; I was surprised about that. The carpet looks great. Thank you very much.
Very Clean & Profesional.
Customer Service was Great.
He Expained Everything Well.
He even used plastic corners around walls & my porch so he didnt damage anything & hose wasnt rubbing.
Well Done.
Two of the 4 areas were cleaned no good at all.
Quick and friendly!
The techs arrived in the allotted time I revived reminders, a call and text that they were on their way. First time Is used Zerorez and I will definitely be using them again.
Carpets look great! Tech was very polite and did a great job.
Friendly, efficient and did a great job
Dries very quickly and everything looks very clean!
Our technician went above and beyond to make sure we were satisfied. We doubled the areas we wanted clean because we were so excited with the results. JJ was our technician. Quiet and efficient! You should add a tip line on your payment options!
Quick, friendly and efficient
Thanks! On time, communicative...and your very nice crew did a great job!!
We had such a good technician come to our home. He was quick fast thorough and very accommodating. The stairs were left just damp instead of very wet as had been the previous case when I had the stairs cleaned professionally and when I had cleaned them myself. Thanks so much!
The carpet cleaning itself was pretty standard. The $500 whole house protection was a joke. The dog peed on the carpet tonight and it soaked right; it didn’t bead up or float on the fibers like the technician said it would. 5/5 for carpet 0/5 for the up sale.
The crew was great! Fast and courteous! 👍🏻👍🏻
Awesome cleaning! My carpets look new again! Technicians were both hard working and informative about the Zerorez cleaning system and products. I would definitely recommend them!
The technicians were very polite and knowledgeable. They did an awesome job and our carpets have never looked so good!
For many years I have had other carpet cleaning companies. Since I have used zerorez my carpets are cleaner and stay cleaner for longer. Zerorez is the best. I highly recommend
The service was great. The carpet looked good.
Im sorry, my carpet stains just keep coming back...no need to try to make it right, you guys have already come back to re-do the stains and it only worked for a little while. I have nothing against zerorez, maybe my stains are just tougher? I would just recommend to my friends and family that zerorez is probably good for carpets that are not full of stains, but for stains I would recommend someone who uses a good stain remover and I dont know if it they exist, but a place that can get stuff out of the carpet pads too.
Carpets are clean, no residue.
Technicians were polite and efficient.
They did an excellent job and answered all of my questions.
I can't say enough good about Zerorez, they provide an exceptional service and your carpets look new after treatment. I have been considering replacing my carpet and decided to have them cleaned by Zerorez once more, I no longer feel the need to buy new carpet any longer. My existing carpet is 18 years old and Jacob made it look brand new. I am so happy! Thank you for outstanding treatment and service. I always recommend Zerorez! You're the BEST!
Zerorez carpet cleaning is very professional. The workers are polite and thoughtful and do a fantastic job. Our carpet is very old….27 yrs.! We vacuum often and get Zerorez to clean it regularly. Our carpet is of high quality and so cleaning is fantastic, but with Zerorez expert knowledge and diligent work, we have always been happy with their cleaning job. It was recently brought to our attention that if you have a less quality carpet cleaned, you may not be happy with any professional cleaners! Please don’t blame Zerorez, as an inferior grade of carpet cannot yield anyone’s professional cleaning. We also have Zerorez clean our couch and recliner chairs. Zerorez is the best! (We have had other professional cleaners and they are not as good as Zerorez!
Your representative arrived at an early part of the time-slot and went right to work
Our carpets would have made a great before and after commercial. We are extremely
happy with the results and we will be happy to recommend Zerorez to our friends!!!
Awesome job as usual!
Cleanliness, professionalism, quality