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based on 33715 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service! Arrived on time, texted me when they were on his way. Mitch took the time to tell me about the condition of my carpet. Answered all my questions, was efficient, pleasant, and prompt! Could not ask for more!!!
Thanks Mitch and Zero-Res
Great result, expert technicians and reasonable price.
Our technician was personable, informative and did a great job explaining everything. The carpets look great and I like that they will come back within a certain timeframe if anything needed to be touched up.
The end result was perfect! Jacob was our tech and he explained everything from beginning to end, answered all of our questions, and was friendly. It was a great experience.
Urinated in the toilet, left the seat up and did not flush. Also left the back door unlocked.
The technician was helpful and pleasant. He did a great job.
We always appreciate your professional technicians, how they wear shoe coverings, and their willingness to help resolve problems or answer questions. We have had great success with Zerorez, even with older carpets and pets. Our carpet always looks significantly and we know the cleaning by Zerorez has helped us extend the life of the carpet we love.
Professional and happy with the results. Tile floors have never felt so clean!
Great job on all my carpets.
Service was great!
ZeroRez came back for a third time to clean up an area that was 10x worse after the second cleaning. The technician was great and worked hard to clean it thoroughly but after it dried it still isn't gone, nor looks as good as it did before they ever came to clean in the first place.
This time the cleaning was superb!!
yeah JACE!!!!
He worked so hard to repair a very poor job done by you our last cleaning
Lynneheinhold
I like how beautiful my rugs looks after they have been cleaned.
I really like how friendly and courteous all the staff are. Drew, the tech who came was exceptional.
I have had Zerorez clean my rugs before and I highly recommend them!
The coutesy of the the technicians and the cleaning process that cleans amazing and dries quickly.
The carpet looks much cleaner but the deeper dirt didn’t come out until I used Resolve after the carpet was cleaned. That removed the deep dirt.
The carpets were soaked and took 48 hours to dry.
Something left spots on my wood floor where it removed the finish.
Always professional and always do excellent work. Very helpful
It didn’t remove all of the stains. It’s still looks dirty.
Showed up and did a nice job. Technician was really good at the job and personable
Efficient and thorough. Carpet looks great, just have to wait awhile for it to dry.
My carpet looks fabulous and the technician was very friendly and knowledgeable
Carpets feel worse after being cleaned than they did before. Hard crusty spots where they weren't before.
I appreciated the communication with our service tech, and it was quick clean and very thorough. Thank you so much for helping us keep our home clean!
Does a good job. Polite technicians
More communication and being on time
Safe clean and great customer service
We had Zerorez come and reclean our main room. It looks amazing this time. Thank you!
This is my second time using your Services. The technician seems to have done a very good job. He was very helpful and the questions I was asking
Great carpet cleaning! The guys did a good job!
Surprised how soft the carpets feel after the cleaning. We will see how the upgraded stain guard actually will work.