Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33425 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 10, 2012 — Rated 9 out of 10 by L.C. Zerorez Salt Lake City
What do you like about our products and services?

promptness, speed of service, carpet not soaking wet

Report a concern   July 10, 2012 — Rated 10 out of 10 by Connie Livingston Zerorez Salt Lake City
What do you like about our products and services?

Rick was an excellent technician. He was clean, through and pleasant. My carpet never looked better. There are 3 spots that just would not come out, but other than that it looks great.

Report a concern   July 9, 2012 — Rated 10 out of 10 by S.C. Zerorez Salt Lake City
What do you like about our products and services?

steam cleaning, no shampoos

Report a concern   July 9, 2012 — Rated 10 out of 10 by L.S. Zerorez Salt Lake City
What do you like about our products and services?

The price! and this is the cleanest my carpets have been since we moved in. No chemicals or chemical smell so I can feel confident as my grandkids roll around on the carpet!

Report a concern   July 9, 2012 — Rated 10 out of 10 by D.B. Zerorez Salt Lake City
What do you like about our products and services?

the crew that came out was super. the carpets look fantastic. david made some good suggestions that we accepted and are happy we did.

Report a concern   July 9, 2012 — Rated 10 out of 10 by K.B. Zerorez Salt Lake City
What do you like about our products and services?

No soap residue in the process.

Report a concern   July 9, 2012 — Rated 10 out of 10 by J.D.A. Zerorez Salt Lake City
What do you like about our products and services?

I most enjoy the cleanliness of the process that results in virtually no residue after the carpet is cleaned. This also allows for the quickest drying time of any other service that I have used in the past. Finally, the personnel are first-rate, always concerned about the customer's satisfaction on the job performed. I have never seen my 24-year-old couch come cleaner than when "Eddy" gave it his and Zerorez's treatment. Guests who came over a few days later remarked that it looked new!

Report a concern   July 9, 2012 — Rated 10 out of 10 by M.B. Zerorez Salt Lake City
What do you like about our products and services?

My carpet actually feels fluffy again. I just want to walk barefoot on it. I love it

Report a concern   July 9, 2012 — Rated 9 out of 10 by E.J. Zerorez Salt Lake City
What do you like about our products and services?

It was on time, quick, and very professional. The price was even better than what we had been quoted. We had some problem pet odors and stains, and as far as I can tell, they have been taken care of.

Report a concern   July 9, 2012 — Rated 10 out of 10 by B.W. Zerorez Salt Lake City
What do you like about our products and services?

Innovative and fast.

Report a concern   July 9, 2012 — Rated 9 out of 10 by R.H. Zerorez Salt Lake City
What do you like about our products and services?

I very much liked everything he done EXCEPT the high traffic area in thr hallway downstairs included a big spot he missed.
I would like him to come and givr me an estimate on my office at 212 S Main Spanish Fork...Osmond Real Estate

Report a concern   July 9, 2012 — Rated 10 out of 10 by R.G. Zerorez Salt Lake City
What do you like about our products and services?

The carpets look terrific and the guy was friendly and intent on doing a great job! I definitely will recommend Zeroez and will call them again! Thanks!

Report a concern   July 9, 2012 — Rated 9 out of 10 by L.D. Zerorez Salt Lake City
What do you like about our products and services?

On time, done quickly and professionally.

Report a concern   July 9, 2012 — Rated 9 out of 10 by N.W.P. Zerorez Salt Lake City
What do you like about our products and services?

I was grateful that Clementi plesantly re-did spots that I had hoped would look better on my carpet. There were three, two in front of chairs and one in front of couch in the rec/family room that did look much better! Before Clementi came the second time, a friend reminded me that my house is darker than most and that I should pull all the blinds up and turn all lights availabe to get more light on the carpet. The spots where my dog had thrown up--and had already had a failed attempt by me to get them up--still are obvious but do look better than they did when I first called Zerorez to come clean my carpet.

Clementi worked hard to please me both times he was in my home. In my next life I will be more selective in choice of colors for my carpet.

Sincerely, First name removed W.Peek

Report a concern   July 9, 2012 — Rated 9 out of 10 by T.N. Zerorez Salt Lake City
What do you like about our products and services?

Very professional and treats our home as if it were his own.

Report a concern   July 9, 2012 — Rated 10 out of 10 by H.G. Zerorez Salt Lake City
What do you like about our products and services?

The cleaners who came, Chris Feltor and his trainee, did a fabulous and an over-the-top job to get out red stain on my dining room carpets! I appreciate his attention to detail and his willing reply of how he could remove the stain when he could have withheld information as other carpet cleaners have done in the past! I think you should give him extra props and a raise for the extra effort he took to making my dining room look like new! I will only call Zerorez to clean my carpets in the future! The results are amazing!

Report a concern   July 9, 2012 — Rated 10 out of 10 by L.W. Zerorez Salt Lake City
What do you like about our products and services?

It was fast and not as wet of carpet after it was done.

Report a concern   July 9, 2012 — Rated 7 out of 10 by H.A. Zerorez Salt Lake City
What could we do to improve?

Carpet didn't come as clean as we had hoped it would.
Other than that, I felt your organization runs an efficient service.
Thx

Report a concern   July 9, 2012 — Rated 9 out of 10 by S.I. Zerorez Salt Lake City
What do you like about our products and services?

You did a great job. The carpet looks wonderful. I am concerned now though. The representative was supposed to come back on Friday to do another pet treatment (that I paid extra for). After the carpet was cleaned, it now shows yellow against the wall and smells 5 times worse than it did before it was cleaned. I will be extremely unhappy if someone does not come and re-treat or fix this problem. I didn't pay extra for the problem to get worse. Other than that, I am pleased.

Report a concern   July 8, 2012 — Rated 8 out of 10 by H.C. Zerorez Salt Lake City
What could we do to improve?

Representative that called to inform of arrival time was rude.

Report a concern   July 8, 2012 — Rated 10 out of 10 by W.E. Zerorez Salt Lake City
What do you like about our products and services?

The carpet seemed to clean up real good. Your service technician knew his product and service very well, and he did an excellent job.

Report a concern   July 8, 2012 — Rated 8 out of 10 by B.H. Zerorez Salt Lake City
What could we do to improve?

I needed 3 prs of booties so I could show the rental, but the technician would only give me two.

Report a concern   July 8, 2012 — Rated 9 out of 10 by J.L. Zerorez Salt Lake City
What do you like about our products and services?

Carpet seems clean and odor free.

Report a concern   July 8, 2012 — Rated 8 out of 10 by C.T. Zerorez Salt Lake City
What could we do to improve?

Nothing--it was great

Report a concern   July 8, 2012 — Rated 9 out of 10 by B.R. Zerorez Salt Lake City
What do you like about our products and services?

No chemicals

Report a concern   July 8, 2012 — Rated 9 out of 10 by K.P. Zerorez Salt Lake City
What do you like about our products and services?

very thorough cleaning, house smells great!

Report a concern   July 7, 2012 — Rated 6 out of 10 by T.M. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

It was expensive and more than we wanted to spend. Also, we felt like the protective coating should have been included in the original price.

Report a concern   July 7, 2012 — Rated 8 out of 10 by C.C. Zerorez Salt Lake City
What could we do to improve?

It was hard to schedule an appointment for a specific time. It is very hard to just be available all day and a time frame when I first sceduled would have been nicer.

Report a concern   July 7, 2012 — Rated 10 out of 10 by J.L. Zerorez Salt Lake City
What do you like about our products and services?

My carpets look cleaner than they have with other cleaners. I like that you don't use soap to attract dirt.

Report a concern   July 7, 2012 — Rated 9 out of 10 by C.M. Zerorez Salt Lake City
What do you like about our products and services?

Quick and effective


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