Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33715 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 5, 2012 — Rated 9 out of 10 by R.M. Zerorez Salt Lake City
What do you like about our products and services?

Clean workers, courteous, prompt, fast working. rapid drying, amazing difference in before and after. Easy to get an appointment, no long waits for it to happen.

Report a concern   November 5, 2012 — Rated 8 out of 10 by T.B. Zerorez Salt Lake City
What could we do to improve?

Pricing on couches!

Report a concern   November 4, 2012 — Rated 9 out of 10 by K.A. Zerorez Salt Lake City
What do you like about our products and services?

professional

Report a concern   November 4, 2012 — Rated 6 out of 10 by L.P. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

The cost was double the cost that I usually pay for the same scotch guard, etc. Throw rugs are only 10.00 and they do not use the rake that destroys the ends of your carpet fibers.
The crew was fantastic, and detail oriented. I appreciated them and tipped them well, but knew that cost was not their decision. I am sure that if they up sales it is good. But I can do a lot with 400.00!
Thanks for asking

Report a concern   November 4, 2012 — Rated 10 out of 10 by D.S. Zerorez Salt Lake City
What do you like about our products and services?

I like how the zerorez system worked to get out all of the bad spots on our carpet.

Report a concern   November 4, 2012 — Rated 10 out of 10 by L.H. Zerorez Salt Lake City
What do you like about our products and services?

Your guy that cleaned my carpet.

Report a concern   November 4, 2012 — Rated 9 out of 10 by C.M. Zerorez Salt Lake City
What do you like about our products and services?

I have light colored carpet and both times you've cleaned our carpet it has come out completely clean and bright, even the high traffic areas. Plus, it doesn't take as long to dry as traditional carpet cleaning methods. My only complaint was that you weren't upfront about the "disposal fee" you wanted to charge until you called to confirm the service. That's underhanded.

Report a concern   November 4, 2012 — Rated 10 out of 10 by T.W. Zerorez Salt Lake City
What do you like about our products and services?

That they work! No more dog urine smell after having the area soaked. VERY happy about that. Thanks!!!

Report a concern   November 4, 2012 — Rated 10 out of 10 by L.D. Zerorez Salt Lake City
What do you like about our products and services?

I had just had my carpets cleaned by another company, a very unsatisfactory job. Zerorez came in and cleaned it the way it should have been! Mike was the technician, and he was extremely fair, did a great job cleaning and went above and beyond to meet my expectations. I highly recommend Zerorez to my friends!

Report a concern   November 4, 2012 — Rated 10 out of 10 by S.E. Zerorez Salt Lake City
What do you like about our products and services?

works well...Usually gets everything out.

Report a concern   November 4, 2012 — Rated 10 out of 10 by C.K. Zerorez Salt Lake City
What do you like about our products and services?

This is the second time Chris has cleaned my carpets. He carefully explains how and why he does what is needed. I will ask for him again. Great customer service. My carpets have never looked better.

Report a concern   November 4, 2012 — Rated 10 out of 10 by N.B. Zerorez Salt Lake City
What do you like about our products and services?

Makes our carpet look good.

Report a concern   November 4, 2012 — Rated 10 out of 10 by T.R. Zerorez Salt Lake City
What do you like about our products and services?

They make my carpets look clean longer than other carpet cleaning companies!

Report a concern   November 4, 2012 — Rated 9 out of 10 by D.D.B. Zerorez Salt Lake City
What do you like about our products and services?

They were quick and the carpet looks great.

Report a concern   November 4, 2012 — Rated 10 out of 10 by Liz Kriser Zerorez Salt Lake City
What do you like about our products and services?

The technicians are very good about explaining what to expect in with the service provided. I feel pretty confident that the cleaning is done more thoroughly than with other companies.

Report a concern   November 3, 2012 — Rated 10 out of 10 by C.T. Zerorez Salt Lake City
What do you like about our products and services?

Your tech's were happy, courteous and very efficient. They were also very clean and left no mess when they left.

Report a concern   November 3, 2012 — Rated 9 out of 10 by H.P. Zerorez Salt Lake City
What do you like about our products and services?

Your service was met All my expectations and left my carpets clean

Report a concern   November 3, 2012 — Rated 8 out of 10 by M.S. Zerorez Salt Lake City
What could we do to improve?

Everything was great. David and his helper were very professional. The only issue I have is your pricing. I'm in the chemical business and your pricing for "enzyme" and "protectant" is too high.

Report a concern   November 3, 2012 — Rated 6 out of 10 by S.B. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

overspray on bedding. Carpet is still damp in bedroom and its been 24 hours. Pleased with how clean the carpet is but disappointed in lack of care and dampness of carpet. Fans have been going since last night. Heater is has been turned up and windows opened throughout the day.

Report a concern   November 3, 2012 — Rated 3 out of 10 by T.C. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

The home carpet looks good but I paid almost 200 dollars for some of my car and the employee said that he could get the stains off buy there are still black spots everywhere:(

Report a concern   November 3, 2012 — Rated 10 out of 10 by B.S. Zerorez Salt Lake City
What do you like about our products and services?

I do recommend you to all my friends all the time

Report a concern   November 3, 2012 — Rated 10 out of 10 by J.A. Zerorez Salt Lake City
What do you like about our products and services?

The rep that cleaned our carpets was outstanding. The carpet was awesome once he finished!

Report a concern   November 3, 2012 — Rated 10 out of 10 by D.P. Zerorez Salt Lake City
What do you like about our products and services?

Good service. Courteous technicians. No residue.

Report a concern   November 3, 2012 — Rated 10 out of 10 by H.B. Zerorez Salt Lake City
What do you like about our products and services?

I like the corner guards and precaution you use around my furniture. I like the clean feel and look of the carpet when you are finished and how clean it stays weeks later.

Report a concern   November 2, 2012 — Rated 10 out of 10 by L.D. Zerorez Salt Lake City
What do you like about our products and services?

The carpets were clean when you finished. I like the no residue. The service was prompt and the worker pleasant and cheerful.

Report a concern   November 2, 2012 — Rated 10 out of 10 by K.H. Zerorez Salt Lake City
What do you like about our products and services?

Great workers! Very clean! Thanks

Report a concern   November 2, 2012 — Rated 10 out of 10 by C.T. Zerorez Salt Lake City
What do you like about our products and services?

They did a good job.

Report a concern   November 2, 2012 — Rated 10 out of 10 by R.S. Zerorez Salt Lake City
What do you like about our products and services?

Efficient, worked in a timely manner, explained process, he was thorough and I was very pleased with the results. I will use your servic again.

Report a concern   November 2, 2012 — Rated 10 out of 10 by D.W. Zerorez Salt Lake City
What do you like about our products and services?

The results! My carpets look great and small fresh again.

Report a concern   November 2, 2012 — Rated 10 out of 10 by Bonny Watson Zerorez Salt Lake City
What do you like about our products and services?

The process was explained very thoroughly. I like that it is so free of chemicals.


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