Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33425 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 11, 2012 — Rated 10 out of 10 by Melissa Platt. Zerorez Salt Lake City
What do you like about our products and services?

I like that there is no residue left in the carpet. My carpets looked wonderful after having been cleaned. I appreciated the way the technician took the time to explain what was going to happen.

Report a concern   October 11, 2012 — Rated 10 out of 10 by D.B. Zerorez Salt Lake City
What do you like about our products and services?

Clean carpets, nice technician!!

Report a concern   October 11, 2012 — Rated 9 out of 10 by P.B. Zerorez Salt Lake City
What do you like about our products and services?

The special price was the incentive. The clean carpet was the icing on top.

Report a concern   October 11, 2012 — Rated 10 out of 10 by A.T. Zerorez Salt Lake City
What do you like about our products and services?

I like the way my carpet was cleaned, how the technician explain about your water and how professional he was.

Report a concern   October 10, 2012 — Rated 9 out of 10 by B.B. Zerorez Salt Lake City
What do you like about our products and services?

truck mounted powerful cleaning - great hardworking friendly employees - not pushy - don't try to upsell you.

Report a concern   October 10, 2012 — Rated 0 out of 10 by G.S. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

The areas of my rug that had every day dirt from use are now orange. It looks much worse now than it did before it was cleaned. I would like to have someone come take a look at it, and at least get the orange color out.

Report a concern   October 10, 2012 — Rated 9 out of 10 by C.M. Zerorez Salt Lake City
What do you like about our products and services?

That you don't use soap. Also that you are no to expensive.

Report a concern   October 10, 2012 — Rated 10 out of 10 by R.D. Zerorez Salt Lake City
What do you like about our products and services?

Rick was very courteous from the beginning by asking about the best place for him to park while he worked and all of the way through his work. He did a good and thorough job. I like the fact that there is no odor to your products as I am very sensitive to odors. I have already recommended you and Rick to others in the neighborhood.

Report a concern   October 10, 2012 — Rated 10 out of 10 by M.N. Zerorez Salt Lake City
What do you like about our products and services?

I like that they don't leave chemicals and a lot of water behind. My carpets dried quickly and it felt good to know that the steam would kill some of the germs in my carpet. I recently had a baby and I know she will soon be spending a lot of time on the floor playing.

Report a concern   October 10, 2012 — Rated 7 out of 10 by K.C. Zerorez Salt Lake City
What could we do to improve?

I truly loved the gentleman who came out and cleaned our carpets. I was worried being the last house of the day for him that he might not do a good job or be very friendly but he was so nice. I was slightly bugged with paying for the pet treatment in one of my bedrooms and to go back to the same area after he treated it (2 days later) and smell the same stench. Other then that I was very happy. But the reason why i got my carpets cleaned was for this one section of carpet that smelled like pee and it's still there.

Report a concern   October 10, 2012 — Rated 10 out of 10 by M.P. Zerorez Salt Lake City
What do you like about our products and services?

We like the fact that you use products that leave no residue in our carpets. The job that you recently did on our kitchen tile turned out great. The tile looks 100% better. We will definitely use your services again. Thanks.

Report a concern   October 10, 2012 — Rated 10 out of 10 by M.T. Zerorez Salt Lake City
What do you like about our products and services?

We like that our carpets seem to stay clean longer - the no residue.

Report a concern   October 10, 2012 — Rated 10 out of 10 by M.H. Zerorez Salt Lake City
What do you like about our products and services?

Carpets are very very clean and soft. No chemical odor. Dry relatively quickly. Excellent stain removal - no reappearance of previous stains, even after 2 years. Tile and grout are really clean with no stickiness. Equipment, hoses etc are clean, technicians are careful not to "overspray" on walls or furniture. Technicians get right to work and work steadily and efficiently. Thank you Zerorez!

Report a concern   October 10, 2012 — Rated 10 out of 10 by B.H. Zerorez Salt Lake City
What do you like about our products and services?

They got out many spots that I was unable to get out with our rug cleaner. Very happy with my clean rugs!

Report a concern   October 9, 2012 — Rated 10 out of 10 by Kathie Debenham Zerorez Salt Lake City
What do you like about our products and services?

The professional and friendly demeanor of the service people; the effectiveness of the cleaning system; the relatively short dry time; the environmentally friendly nature of the process.

Report a concern   October 9, 2012 — Rated 10 out of 10 by S.G. Zerorez Salt Lake City
What do you like about our products and services?

good gob

Report a concern   October 9, 2012 — Rated 10 out of 10 by Laura Hill Zerorez Salt Lake City
What do you like about our products and services?

I was so impressed with the service given. Rick came to my house and explained everything. My rugs are the cleanest they've ever been and the stairs look like new. Thanks Rick.

Laura Hill
West Jordan

Report a concern   October 9, 2012 — Rated 10 out of 10 by M.C. Zerorez Salt Lake City
What do you like about our products and services?

Rick came in found out what was wanted and needed, did the job very well and cleaned up after he was finished. He was courteous and professional. We were very happy with his work.

Report a concern   October 9, 2012 — Rated 8 out of 10 by R.M. Zerorez Salt Lake City
What could we do to improve?

The service was great, but the price was a bit steep.

Report a concern   October 9, 2012 — Rated 10 out of 10 by J.J. Zerorez Salt Lake City
What do you like about our products and services?

Staff were friendly and efficient and my carpets look wonderful and they stay clean and dry quickly.

Report a concern   October 9, 2012 — Rated 10 out of 10 by C.S. Zerorez Salt Lake City
What do you like about our products and services?

My carpets are really clean! thanks~

Report a concern   October 9, 2012 — Rated 10 out of 10 by A.W. Zerorez Salt Lake City
What do you like about our products and services?

made my old carpet look much better without strong smells
Jordan was very courteous and helpful with my questions

Report a concern   October 9, 2012 — Rated 10 out of 10 by J.R. Zerorez Salt Lake City
What do you like about our products and services?

Fast, friendly and thorough. Our filthy carpet almost looks brand new. Some very stubborn stains on our ottoman were also removed, thank you!

Report a concern   October 9, 2012 — Rated 10 out of 10 by Y.H. Zerorez Salt Lake City
What do you like about our products and services?

Very thorough, fast, and courteous. Excellent results.

Report a concern   October 9, 2012 — Rated 9 out of 10 by H.J. Zerorez Salt Lake City
What do you like about our products and services?

I had my carpet cleaned and my tile cleaned and sealed last week, and it looks wonderful. My home feels clean and fresh. I am interested to see how it looks in the weeks and months to come concerning not using soaps.
Your staff from my first phone call to the handshake good bye was courteous and helpful. I feel that I got a fair and honest deal and a well done service.
Thank you.

Report a concern   October 9, 2012 — Rated 10 out of 10 by C.A. Zerorez Salt Lake City
What do you like about our products and services?

Latest technology. Clean service. Many-faceted service. Mike Miller is the greatest service technician.

Report a concern   October 9, 2012 — Rated 10 out of 10 by D.B. Zerorez Salt Lake City
What do you like about our products and services?

I did like the fact that the carpets were so dry at the end of the cleaning. Your service man Rick was very helpful and friendly.

Report a concern   October 9, 2012 — Rated 10 out of 10 by V.B. Zerorez Salt Lake City
What do you like about our products and services?

friendly, hard working, efficient, on time, excellent results on carpet cleaning

Report a concern   October 9, 2012 — Rated 10 out of 10 by K.D. Zerorez Salt Lake City
What do you like about our products and services?

My carpet came out so clean and it looks better than it has in years. Jim was very polite and did a wonderful job!

Report a concern   October 9, 2012 — Rated 10 out of 10 by Paige Mecum Zerorez Salt Lake City
What do you like about our products and services?

My carpets have never looked cleaner than with Zerorez. The best part was that my carpets not only looked new again, they were soft and fluffy without a filmy residue on them.


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