Client Testimonials

What I liked best is the fact that I called on a Monday morning (10/17) and I was able to get someone out the next day (10/18) at a convenient time that worked around my schedule. The wonderful lady on the phone provided two options for me (days & times) AND she was able to work me in. I was a morning function on Thursday (10/20) at my home and my family room carpet was really in need of some cleaning. So, on Tuesday, Chris, the carpet man, came out much sooner than I expected. He did wait for me (20mins) to return from my appointment. Thank you! Chris did a great job! He did explain to me that the heavily traffic areas will lighten up but won't look like the areas that aren't traveled so much. He was upfront on what to expect. I appreciate that. I also like the fact he was clean cut, and dressed professionally. I am a satisfied customer and will use your services again. I was referred to you by my next door neighbor. My ONLY complaint is that my carpet started to smell like a wet dog during the drying process. I do have two dogs, and I am embarrassed to say that my family room carpet had not been cleaned in 7 years. I know the reason for the smell and that is because the carpet cleaning process pulled up years of dog dander/oils to the surface. My carpet could probably use another cleaning but I didn't have time to do that since my function was on Thursday. So, I went out and bought Arm & Hammer Carpet deodorizer which really helped. Lesson learned....don't wait so long to get the carpets cleaned. We need new carpet anyway, but in the meantime my family room looks much better. Thank you!

This is too early bc I have not yet gotten my rugs back but I have confidence they will have been well cleaned. I was pleased with the price, and am glad to have the dropoff service.

No chemicals

the work was the best I have ever received for carpet and upholstery cleaning and I
have used many other companies in the past! everyone has been very friendly yet
professional thank you - it is very hard to find good service anymore!!! I
appreciate getting what I expected!

Your rep was fabulous. He did everything possible to help fix the red wine stains.

Your products and employees do there jobs just as advertised! Finally, someone and something you can trust!

Prompt, friendly service. Carpets look great and stay cleaner longer. Will highly recommend you to all of my friends.

The service is very professinal

Cleaned our carpet beautifully! Very happy with the results, especially when compared to traditional carpet cleaning, and our technician Peter was very knowlegeable and professional. I can't believe how many stains they were able to get up!

Carpet looked good after cleaning great price

Very clean, fast

very pleased

The clean carpets and the tech, Ryan, was cheerful, prompt and hardworking.

I like the very hot water temperature, it really gets the carpet clean and sanitary. It can remove many stains all by itself without pre-treatment. The lack of detergent helps carpet stay clean. I especially like the caliber of the personnel who come to the house.

work.

The employee was very knowledgeable.

The results are better that other carpet companies. The stains were removed and have always had consistent service with Zerorez.

That the process does not push the dirt/stain into the carpet with water - thereby allowing it to resurface later. Clark was very thorough, explanatory, knowledgeable, and friendly. I would (and have) DEFINITELY recommend zerorez and Clark to any friend/family member. The stain was 100% removed and has not resurfaced at all. It has been a month since our cleaning and there is no sign of a stain. Thank you!

The service man was great.

Great job! No after odor ... Carpet looks like like new.

Thanks Zerorex!!!

Professional service

how clean the carpets are and how nice the people are to work with.

It was quick, nice odor, Chris Barnes was very professional. Thumbs up, all the way

Knowledgeable and professional acting employees. Cleaning does a great job and lasts several months, unlike other services we've tried. They offer other products, but are not pushy about it.

I have used you guys about five times now. I am spoiled. I will never use any one else. Your workers are nice and professional. The work they do is excellent. I would recommend you guys to go and clean anybody's carpet. Keep up the good work zerorez and you will never go out of business.

The technician was so courteous, knowledgeable, and efficient. Everything went so well, and I could not believe how it revived the appearance of the carpet. I have used other carpet cleaners in the past, but there is truly no comparison. This is a far superior product. Thank you!

I like that you do not use chemicals and yet our house seems incredibly clean.

I have 2 dogs and boy what ever the service tech used to cleaned my floors and sofa with was awesome. Looked like new. The staff is very friendly and couteous.It's like you've known them all your life. My dogs was even excited and comfortable with the service tech being in the house, and that's unusual! I like the personal touch they have with the customer service call letting you know they are in route. The follow up. The confirmation billing information to your email. I think Meliss Wade in the Water hit the jackpot when she ran up on zerorez.
I still say they need a Hub in Fayetteville!!!! Did I say THEY NEED A HUB IN FAYETTEVILLE.

My perfectly clean carpets! They look new. The fellows that cleaned them knew what they were doing, with speed and excellance of service. I'm surprised how fast they were done. I'm still marveling at my NEW carpets! Even the throw rugs came out looking like new!

The technician was on time and very fast,it left my home smelling fresh and the carpets looked very good.