Client Testimonials

I would like to start with what I do not like..Pricing.

Not the Deals, but for the Special Treatments.

The more I thought about it, the more I felt it was a bit of a rip-off to charge $50 a room for Pet Treatment and $30 a room for Carpet Protectant, especially when the bedrooms are so small. One bedroom, with the bed and furniture, there was hardly any carpet space to clean and treat.

There were pet stains in 2 bedrooms. One bedroom was treated no charge for the pet treatment because there was only one area in the room I believe they treated. Even if that room was totally treated at no charge, $50 and $30 per bedroom is far too much to charge.

These are small bedrooms, those treatments were too expensive! I agreed to have them done anyway, because I believed that normal cleaning may not have cleaned the pet urine stains as well as it did. I also believed carpets need "protectant" afterwards. Although, I could be wrong with that!

I mentioned Zeroez to friends and they felt initial cleaning was your "$99 for 3 rooms deal" was great. But when they heard that but I ended up paying $300 because of the 'treatments' , they said it was ridiculous. I do have to say that my husband was furious with me when he heard what I paid.

Other than prices for special treatments being far too high, Zerorez did an excellent with the 3 bedroom carpets. I was very pleased with the results (so far). I will give it a few weeks to be certain. I may have to call for them to respray one room. The crew was very pleasant and knowledgeable. I felt very comfortable with them in my home. They did so much better than other carpet cleaners we have had in the past.

Would I recommend Zeroez to others? Yes. But with the warning of your treatment prices.

Will I have Zerorez clean my carpets in the future? You bet! But will not have treatments unless your treatment prices are better.

Cleans very well, very fast, AND uses their own water.

Excellent service, the technician arrived on time, and took the time to explain the process and different options.

Great customer service and great results.

HAVE USED ZEROREZ SERVICES FOR THE SECOND TIME. VERY HAPPY WITH THE RESULTS.

I love the carpet cleaning service, but not sure I will recommend your granite sealing service. My granite is not as easy to clean now & always has a haze on it. The product has been reapplied and I still have the same results.

The amazing results right before your eyes. My carpet went from dull to beautiful in the blink of an eye. There was no smell or residue and the carpet was ready for my house guest in 5 hours. I was really pleased.

Great product! Love chemical free! Technician was very helpful and professional. Went out of his way to please us.

The technician was prompt and courteous and did a good job. I was, however, disappointed that someone in the office told me they would clean under the beds and that, in fact, was not the case -- the equipment would not let them go but just a foot or so under each side. Overall, thought I did think they carpets looked very nice after being cleaned.

Service was great!

On time and great product

I LIKE THAT ZEROREZ STANDS BEHIND THEIR WORK. EMPLOYEES ARE KNOWLEDGEABLE AND VERY POLITE.

They worked!

fantastic

Our technician, Paul was fabulous. Provided lots of education about the product. I will request him again.

I love that Zerorez doesn't use soap or chemicals in their process. The technician was fast and efficient, and explained every step along the say.

THEY PERFORM AS ADVERTIZED..

The fact that you do not use chemicals and that it is less likely to attract dirt after the cleaning. The technician was very thorough and pleasant.

The young man Clark did a fine job except I think the during the cleaning of the rug he
could have gotton closer to some of the portions closer to the baseboards in some of the areas. Of which I'm going to have to buy a rug cleaner and get on my hands and knees and brush the edges clean.

I like that my couch which I purchased on Craigslist looks like new!

All stains were removed. Other services couldn't do that. The workers were very professional and freindly.

Great service, very responsive, easy to schedule, they were on time...great results! Can't ask for more.

Great Workers Job well done

The service was prompt and the service provider was very professional.

No chemicals, just water used, so no lingering smell and no fumes to breathe.

Dries very quickly.

You did a great job cleaning my carpet

Jason was very professional and did a really good job

We are very pleased with the look of our clean carpet. It cleaned up better than we hoped. What will cause me to recommend Zerorez to my friends is Chris, the service man who did the cleaning. He was curteous, polite, knowlegable and a hard worker. Customer service is #1 and he made our experience with Zerorez #1. Please let him know how pleased we are with our carpet and him. Thank you

You were here between the hrs that were told to me, very polite young man who performed the service. Very thorough and quick. Very neat in appearance also. Every spot was removed and my carpets look like new..

Professional associate, awesome cleaning job-well done.