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Client Testimonials
Customer service was a pleasant surprise and the carpets looked new!
My carpet cleaning experience with Zerorez was positive. The technician arrived on time. He was polite, efficient, and kept me informed of the process as he cleaned. His recommendation of a fiber sealer for the carpet was explained thoroughly and since we have pets, it was a perfect solution to keeping the carpet cleaner and stain free. He also cleaned a sofa and chair. Everything was dry within the time I was given and looked and smelled great by the end of the day! Thanks Zerorez!
good costumer service, nice technician who was knowledgeable and efficient.
I liked that the carpet didn't stay wet very long. Also that chemicals aren't used.
No complaints.
The carpets really cleaned up very well and I was happy to no that chemicals were not being used for the general cleaning.
Great product! Great staff and very knowledgable.
On time; efficient; good results
It was quick, efficient, professional, and non-smelling. However in some high-traffic areas the matting did not puff up as much as I had hoped.
Also, a second reminder that my first name is Cornelia (or Connie) not First name removed.
Thanks
I like that the product didnot leave a sticky feeling.
I like that there is no residue and no added 'scents' since I have allergies and don't tolerate perfumes/scents very well. The technician was very professional and friendly. He was quick and thorough. Very nice job. My carpets were pretty dirty and he made them look great! I also received a buy 2 get 2 free deal when I called to make the appointment. That helped a lot since a couple of our rooms are double sized. Thank you! I will definitely recommend you to our friends.
he called to let me know that he could come early, and did a great job
I enjoyed the opportunity to book my appt online and to specifically select the services I needed with a cost-by-cost breakout presented at the time of booking. The best part was that there were no hidden fees when the bill was presented to me. It was the exact amount presented to me online. Jeremy did an extremely thorough job and we would definitely recommend to others.
reminder call; being on time; efficiency of cleaning and great results. My sofa hasn't looked this good since it was new.
easy to schedule. on time. reasonable prices
Technician was excellent. Took longer to dry than he said.
Jeremy was great - he not only took the time to work around our furniture but he was also kind enough to prop up the wooden items on styrofoam blocks so that nothing was damaged.
i have had several zerorez cleanings but this one with Jeremy was the best by far!
Friendly and knowledgeable staff. The carpet looks great and there was no smell afterwards.Thank you
did an excellent job cleaning my carpet. I like that there is no residue/soap left in carpet.
Great comunication, Sam was so very friendly and did a fantastic job. He worked allone and I thought fast and yet a job very well done.
Liked him as a person.
One thing we both missed and that was, probably my fault, there is something you can do to protct the cleaned carpet a little longer. Will remember the next time.
RSW
Clean, timely and efficient service. Chris did a great job.
I like how well it works at cleaning the carpet. I had a lot of stains from coffee, makeup, and juice. I have a 3 yr old so stains are inevitable.
I thought that Peter was very knowledgable and helpful with cleaning our carpet. We have two dogs and a cat and our carpets look as though they are brand new. Thanks you so much! I tell everyone about you guys!
Your associate Ryan was terrific!
The dude, Ryan, was awesome. Your people should wear a armometer...like the pedometer..to tabulate the number of heave-ho's they give the cleaning arm...LOL.
Seriously, though, the experience was well worth the money spent.
My only bugaboo..and it's a small one..was when he took our specialty carpet, he included the cost of that up front. I'm used to paying for services once they are rendered and he said that wasn't how you all worked.
The carpet always comes amazingly clean, cleaner than I can get it. The service people are always very professional and pleasant and very thorough.
The person that came was very professional and helpful. He did a good job and I am very satisfied.
The people are friendly and they do a wonderful job. Our carpets were very dirty and they looked amazing when finished.
My carpets look great and feel clean and I thought Peter did a super thorough job!

No heavy smells or odors. My carpets always look excellent.The service worker you sent out (Ryan)was very kind and did a great job! He took the time to tell me the reason my carpet still looks dark in places, that it was due to wear. My only complaint was the extra charge of tax and fuel,it was not discussed with me prior to the service or when the appointment was made.