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based on 84559 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Professional and personable
Luis who cleaned carpets was very courteous and professional. Did a nice job!
We did the tile cleaning special. The technician did a great job! I would suggest more tile specials to have it done regularly.
Service tech was awesome! Super nice and explained everything!
The carpets stay clean longer than with steam cleaning.
I would recommend Zerorez to any and all. Our carpets look fantastic and the young man was personable and knowledgeable. He answered any of my questions without hesitation. I wish every company had people like him.
Do a thorough job; technicians are always friendly--and answer my questions
Service all around was great!
Service people Evan and Chris were able to answer all of our questions and did an awesome job!!!!
We have a lot of tile also that we will be calling them back to clean.
Very good job done and very friendly .
I guess I thought Zero rez vacuums floor when they do the carpet cleaning and we asked him to do our closet, just vacuum it as we didn't want to pay more for such a small place. And he stated they don't vacuum so our closet wasn't done. And then we asked for a quote on tile and we just thought it was outrageous. We have more carpet then tile, the carpet was 180 and he quoted the tile to be around $500! We were just, again, amazed at the high cost. So I don't know if zero rez is such a good value
Very good job!
Our cleaning time was moved later by a few hrs, The representative arrived around 4:30Pm. We had 2 rooms of carpet and 5 rooms of tile to be cleaned so I knew it was going to be a long evening. The cleaning representative went to work quickly and efficiently. I am sure we were his last appointment for the day. In no way did he hurry the process and explained what he was doing. He completed the job around 7:30PM. At the time it was clear to see the improvement in the tile. The next day however with the sun shining in ,the tile look brand new and the carpets were clean and soft. I have always used Zerorez for my carpets and was extremely satisfied. This was the first time in our new home of 3 years that we used Zerorez for tile cleaning. It will certainly not be the last time. I continue to be a satisfied customer and will call Zerorez for future cleanings. Thank you for you great service.
JPiposar
My service was done (what I asked for) and appears to be well done at this point. The gentlemen that came to our home for great, and efficient. I feel I got what I asked for.
My carpet looks fantastic! I am SO happy that I called ZeroRes! My carpet technicians Trey and Terran were prompt and courteous. After assessing my carpet cleaning needs the three rooms and hallway were spot treated and thoroughly cleaned. Trey and I also discussed my tile and never before cleaned grout. He cleaned a sample area in the foyer and revealed the original color which was at least 6 shades lighter! He gave me a quote (very reasonable!) and suggested the grout sealing which will preserve the actual color. I am now planning to schedule grout cleaning.
I am over-the-moon happy thanks to ZeroRes. I thoroughly recommend this company!
Maggie/Tempe
The Best
Your carpet cleaning service was great but I would not recommend your tile cleaning services. Our grout did not come clean as I expected.
Courteous, professional and careful technician cleaned an 8 X 10 rug very nicely.
Our technician Matt did an excellent job. He was courteous, knowledgeable and efficient. It was obvious that he is a diligent worker. We really appreciate the service & love our sparkling clean tile & area rugs!
You do a great job cleaning our tile floors.
Really appreciate your hardworking tech.
My place is spackling clean
How the carpets dry so soft.
Can't think of anything to improve.
I like the results -- just had my tile cleaned -- it is old and has lots of grout lines-- your service person was great and the tile looks great. I have also used Zerorez for my carpeting - and they do a great job. My only issue is trying to move my own furniture - but i understand your policy.
PS i have allergies and your product does not contain perfume scented products.
The men who came were outstanding! Nice, fast, and inquired about areas of concerns. There are a few spots I thought would look a little better but besides those spots, the carpets are perfect.
Chris was on time,explained everything and did what appears to be a thorough job of cleaning our very old grout.,
Your technicians are prompt, pleasant and pricey. My tile looks brand new after they leave!
Great customer service and my carpet came out so clean.
Excellant service and product.
This was the 2nd time I used zerorez. The gentleman who cleaned my carpets was extremely nice and did a great job of getting them clean. However, after they dried, they were crunchy like with the other company I used to use, so I was disappointed with that. I will use zerorez again, I’m getting company tomorrow & don’t need further assistance. Thx for listening
You have the experience and expertise that I don’t.