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based on 85845 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The price that was quoted was not even close to accurate. False advertising not cool.
Easy to schedule an appointment. Technician came out when he said he was coming. Technician did a good job. Carpets are clean! I’m happy with the service provided and the overall experience in getting the service. Thank you!
Professionalism, on time, quality job. Hjird time I have used them
Very clean ad dries quickly
The products are safe for you and your carpet. The team is always willing to help.
The technician was very friendly but when asked if I can move a small mattress he said he had already done that room and he also missed every closet in the small bedrooms which very small spaces. Overall the job was ok but I think it could haven been better.
Customer service. Your technician knew more than any other technician from other companies I’ve used. He was also prompt and courteous- all the while training a new employee. I was very impressed, and had been looking forward to this email to give him recognition, but of course I don’t recall his name.
prices and no residue
Good job, good price.
High quality performance on heavily stained carpet.
Accomplished the cleaning needed and requested.
The light brown streaks made as a result of cleaning didn’t go away as technician told us they would. These were not here before.
We understood the shoe polish spot could not be removed. It was the only stain as we have no pets or children in the house.
Also, I forgot to remind him about the closet. Don’t think he did it, however, as I keep the house clean, he may have cleaned it.
Considering the cost, I was disappointed
Courteous and hard working employees. The carpet looks better than ever and doesn’t smell.
I like the fact that the carpet dries in half the time and that the stains do not come back. All of the technicians that have ever been to my house to clean the floors have been very professional and friendly.
after letting everything dry my wife and i noticed we can still see the area we most wanted clean. the carpet was just 6 months old and we were hoping the area could look like the rest again.
Paul was excellent! Friendly, hardworking and got my carpet looking brand new. Absolutely will use you again!!
Technicians were great. They were very nice efficient and respectful
Professionalism
The techs are so professional, thorough, and speedy.
Carpet was extremely clean and the tech was able to get up some nasty goo that had been stuck in there since we bought the house. Nice guy too!
I like the professionalism, courtesy, timelessness and the price!
We just had our carpets cleaned by Zerorez and they did an excellent job. The men were courteous and and arrived promptly. We were very pleased and will be scheduling them again.
My rugs are wrinkled and disnt flatten out.
There are still spots and the smell in the carpet
Appreciated the $118 for three rooms. Also appreciated being the first stop on the schedule. We were notified by text that they were on their way and 30 minutes away. The two gentleman that came to clean our carpet on 12/30 were efficient and pleasant. They did a good job and paid special attention to our high traffic areas. I appreciate the care they take when bringing in their equipment. The carpets seemed some what damper than they usually are and took two days to dry. We just put some wax paper under the legs of the furniture when we placed it back in the family room. When it dried it looked nice. We had three rooms and a walk in closet cleaned along with protectant in one room and it took them about an hour to complete all. I have allergies and appreciate that when Zerorez cleans our carpet there is no perfumy or janitorial cleaner smell.
Friendly and helpful! Great customer service!
Extremely professional on time and great service!
Thank you! Did an outstand job, very professional
Our service representative did an excellent and thorough cleaning!

My carpets are always cleaned thoroughly, your service technicians do a terrific job!