Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84558 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 21, 2021 — Rated 10 out of 10 by B.R. Zerorez Phoenix
What do you like about our products and services?

Fast, friendly, professional, and honest!

Report a concern   October 21, 2021 — Rated 9 out of 10 by A.T. Zerorez Phoenix
What do you like about our products and services?

Friendly, affordable, lots of openings with flexible times, and customer service.

Report a concern   October 21, 2021 — Rated 10 out of 10 by M.P. Zerorez Phoenix
What do you like about our products and services?

Our technician was very knowledgeable, helpful, and experienced! He communicated every step of the way which was nice especially because we just moved out of state. Very happy with our zerorez experience yet again!

Report a concern   October 21, 2021 — Rated 10 out of 10 by P.M. Zerorez Phoenix
What do you like about our products and services?

Customer service and the rugs were so soft..Was highly impressed.

Report a concern   October 21, 2021 — Rated 10 out of 10 by Wendy Soto Zerorez Phoenix
What do you like about our products and services?

Tech was awsome and very professional. He was friendly and made sure we were happy with the carpets.

Report a concern   October 21, 2021 — Rated 10 out of 10 by A.C.F.C.D.R. Zerorez Phoenix
What do you like about our products and services?

Good job cleaning the carpets at work and no chemical smells. On time

Report a concern   October 21, 2021 — Rated 10 out of 10 by L.M. Zerorez Phoenix
What do you like about our products and services?

Friendly and thorough

Report a concern   October 21, 2021 — Rated 9 out of 10 by L.L. Zerorez Phoenix
What do you like about our products and services?

They do a good job.

Report a concern   October 21, 2021 — Rated 10 out of 10 by E.G. Zerorez Phoenix
What do you like about our products and services?

Promptness, upfront explanation of services. Also friendliness and respect shown by employees. Attention to details . . . partners worked well together and used their time working hard. They did an outstanding job.

Report a concern   October 20, 2021 — Rated 10 out of 10 by Andrea Austin Zerorez Phoenix
What do you like about our products and services?

The people are always friendly and prompt, my house has ZERO smell and my carpets are soft. Win all around.

Report a concern   October 20, 2021 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

Efficient, decent prices, polite techs

Report a concern   October 20, 2021 — Rated 10 out of 10 by C.A. Zerorez Phoenix
What do you like about our products and services?

Your service man arrived on time. Job was done quickly and he cleaned up afterwards. Area rug came out clean!!!! Thank you.

Report a concern   October 20, 2021 — Rated 10 out of 10 by Judy Terry Zerorez Phoenix
What do you like about our products and services?

Carpet came our very clean looking

Report a concern   October 20, 2021 — Rated 10 out of 10 by H.K. Zerorez Phoenix
What do you like about our products and services?

I thought the serviceman was very friendly and informative. He came right on time and worked efficiently. Very good customer service

Report a concern   October 20, 2021 — Rated 7 out of 10 by G.G. Zerorez Phoenix
What could we do to improve?

This is the 1st time I have used any type of service. Your rep was very friendly and went over questions concerns. There were 3 disappointments.
1. Area on beige chair top of cushion did not come out.
2. Small spot on the green couch was still there.
3. Bed side rails were beautiful, however the headboard may have been better if the cleaning was done up and down instead of across. It left dirty areas on the headboard. Considering all the items that we had done I wish we could have given higher.

Report a concern   October 20, 2021 — Rated 10 out of 10 by M.K. Zerorez Phoenix
What do you like about our products and services?

fast,; efficient and friendly

Report a concern   October 20, 2021 — Rated 10 out of 10 by C.R. Zerorez Phoenix
What do you like about our products and services?

Cleaned carpet well

Report a concern   October 20, 2021 — Rated 10 out of 10 by B.F. Zerorez Phoenix
What do you like about our products and services?

I like the "all natural" and no chemicals process.

Report a concern   October 20, 2021 — Rated 10 out of 10 by R.P. Zerorez Phoenix
What do you like about our products and services?

Your employees are top notch. Spencer was very informative and made the process smooth as possible.

Report a concern   October 20, 2021 — Rated 10 out of 10 by Amber Sager Zerorez Phoenix
What do you like about our products and services?

Colton was super professional and polite. He took his time and explained my options and the entire process. I’ve been using Zerorez for years and I will never go with another company!

Report a concern   October 20, 2021 — Rated 10 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

Colton was very thorough and knowledgeable.

Report a concern   October 20, 2021 — Rated 10 out of 10 by B.M. Zerorez Phoenix
What do you like about our products and services?

Service was Awesome. Would recommend Jake and Steven to do anyone's carpet.

Report a concern   October 20, 2021 — Rated 10 out of 10 by C.P. Zerorez Phoenix
What do you like about our products and services?

I have had my carpets cleaned several times by your company and I have been very pleased every time. However, your technician this time did the best job ever. He was on time, he was clean and efficient, he was careful, he was polite, he double checked with me to be sure I was satisfied.I think his name was Sean, I'm not sure, but he gets 10 stars! Take good care of him...he is a keeper!

Report a concern   October 20, 2021 — Rated 10 out of 10 by Nick Sloan Zerorez Phoenix
What do you like about our products and services?

The tech did a great job. He was on time and very professional. The process used got my carpet cleaner that it has ever been. Great work!

Report a concern   October 20, 2021 — Rated 7 out of 10 by E.J. Zerorez Phoenix
What could we do to improve?

The advertisement on the radio built up this service so much that I thought I would try it out. Robert was great and explained everything to me. When I clean my upholstery again I might use Zerorez again. Depends on pricing.

Report a concern   October 20, 2021 — Rated 10 out of 10 by N.L. Zerorez Phoenix
What do you like about our products and services?

Polite, courteous, and knowledgeable describes Cory....give that man a raise! Thank you Cory.

Report a concern   October 20, 2021 — Rated 10 out of 10 by Allyson Mahmood Zerorez Phoenix
What do you like about our products and services?

I have used zeroez in 3 different states. They always have great employees that do a great job!
Allyson

Report a concern   October 20, 2021 — Rated 9 out of 10 by J.G. Zerorez Phoenix
What do you like about our products and services?

Timely and good service

Report a concern   October 20, 2021 — Rated 10 out of 10 by C.A. Zerorez Phoenix
What do you like about our products and services?

Prompt
Friendly
Reasonably priced

Report a concern   October 20, 2021 — Rated 10 out of 10 by M.R. Zerorez Phoenix
What do you like about our products and services?

On time, efficient, good job.


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