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based on 86384 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Carpets look and feel great. My Technician, Keith, was pleasant, efficient, helpful. He is an asset to your business. I would definitely request him again!
The tech was very thorough and spent a lot of time on the carpet that needed it. Worked to get the odor out and the stains off. Thank you
Good work, excellent cleaning, decent price
That you are not using chemicals. The tech was nice and arrived on time.
I think the tech that did our carpet
Was very professional, worked very
Hard and was listening to me about the bad job that had been done just 3 months before by Stanley steamer.
The tech sprayed the spots and with his
His hard work and the chemicals they
The carpet came out much better than
I ever thought it could I would use them
And I have already should the carpet to friends and family, and they saw the before and after and agree it was a great job..
The technician listened to our concerns about whether he could get it as clean as we hoped. Did a sample for us on the dirty tile. Then proceeded to clean it thoroughly and we were pleased with the results.
I paid $375 for carpet cleaning with special treatment to make sure that deodorizer “ biological” treatment was used and it would smell good in my house.
It took 2 days for the carpet to dry AND it now smells like a DEAD BODY!
It smelled better BEFORE you “cleaned it”
The guy that did it was very polite and friendly
I don’t know if he just missed something but i will be calling the office on Monday to get this fixed
You need to send someone who can fix this problem ASAP! The smell is making it impossible to live in the house.
Friendly, efficient service. We were very pleased with the results. Our service tech was very professional and thorough.
Hey disappointed in the recent service provided. Started out very bad… driver barely introduced himself. We had requested the individual that provided our service on the prior visit two weeks ago… didn’t happen. This individual made a mess every step of the way. He soaked our carpet and he was here to clean out shower tile. He damaged our front door. And left makes all over the corner of our wall where he failed to use the corner wall protector. He used spray sealant on the grout and that was a joke!! Just really disappointed this time around by the lack of professionalism and care of our home. Not to mention the lack of pride in the work!
Professional and timely services. Carpets look great
The rugs look and smell fantastic. The technicians we're great and took their time to explain everything and make sure they met expectations. I couldn't be happier with the results.
Loved how helpful the tech was. Final product
Great service
Spot are still in the carpet.
Excellent in all respects/
We love Zerorez, Sonny was our Tech and did an awesome job on our tile and grout. We will use Zerorez again in the future. Richard and Pamela Boyle Avondale,Az
This was our first time using Zerorez. We are very satisfied and definitely will use them again. We hace already let some of our friends know how happy we are and they have stated they will try them in the future.
Excellent service technician
I liked your work. you did a good job.
Very professional employee and work was appreciated
Friendly technician, fast and easy service
The technician was extremely professional and explained the whole process to me upon arrival. After he was done with my second floor he asked me to look at it to see if I was satisfied. All around a great experience.
They were fast efficient and friendly with my pup!!
The technician did a very good job with cleaning my carpet.
First of all, they arrived at the BEGINNING of the time window! Then, it only took about an hour to clean three rooms. The carpets look great, and they’re soft with no crunchiness. Tyler was friendly, professional, and personable. Great job, Zerorez!
Friendly, professional and a quality cleaning job.
Everything was great. On time courteous, and friendly. Thanks Zerorez
Evan is great don't let him leave psoriatic arthritis made my joints stiff and swollen
Good job done. Excellent technician
I was very disappointed in the pricing. I was most disappointed in how wet the carpets were when the technician left. We’ve use Zerorez before in Washington State and the carpets were always perfect when they left. Slightly damp I understand, but not wet for hours, with both ceiling fans and a floor fan on, in dry Arizona. Totally not expected.