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based on 84557 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very knowledgeable and friendly technician. Carpet looks great.
Efficient reservations and follow up
Continued communication about appointment
Friendly and efficient field service team
Eco friendly products
quick dry
Excellent job!Would definetly recomnend this company and personnel.
Very organized and great customer service!
The technician was very nice and did a nice job cleaning my floors.
We ran out of power water and they sent a tech by to refill the bottle for free, very nice. Great customer service.
Very communicative and professional!
Excellent job considerate and kind technician
No strong chemicals ,and or cleaners just your orange smell solution.Showed tech, paper work about carpet type ,went to work and rooms look great.
Great product and great service!
Price was a lot higher than expected. Need to better describe cost. Example being it asked for how many hallways but what it should have said was how many square feet. I thought my coat was 165 and it ended up being over 300.
Dried faster than I expected. My tech, Jason did a great job, and, he is a nice person. Like the looks of the carpet. You may share my name as Ron S
I don't believe enough time was spent to clean the grout/tiles because there are a number of places where it is just not clean. For the amount of money I would have hoped to have better results.
No chemicals. Excellent employees. The person that took my reservation was very polite & helpful. Rob, the carpet cleaner was polite, answered all questions & did an excellent job. Am recommending Zerorez to anyone looking for a carpet cleaner.
Our service guy was so nice. He informed of us all treatment options yet never pushed a thing on us. He did a fabulous job and being repeat customers, we always know we get the best from Zerorez.
Friendly tech and my carpet looked new again
Great workers! They did a great job!
Use faster drying cleaner
ZeroRes did a very nice job in cleaning our carpets and accessories. Technician, Treyvon?, was very good to work with. It was a very good experience and I will use this company in the future. Thank you.
Clean floors
There were a few areas on cushions or arms of the couch that it wasn’t cleaned all the way to the edge so there is a clear line of clean and dirty. I should have gone through and checked before he left, I was just quickly in between meetings and didn’t due my due diligence. The areas that were cleaned thoroughly look amazing.
The tech was very polite and respectful of our space. My husband had just flown in on a red eye and we both work from home so it was a lot to manage for him as he was trying to clean the furniture.
I was very impressed with the level of courtesy and professionalism, ease of scheduling, etc.
Good people
I had my carpet cleaned a month and a half ago, but my dog had several accidents in our master bedroom. Justin and Nick, I think their names were, came and cleaned the whole room, They helped me check all the other rooms, to make sure they didn't have any spots. They were really good at detecting dog urine, and now the carpet looks great again. I would recommend to my friends that they can trust ZEROREZ to clean the carpet and the carpet dries quickly too.
Careful, punctual, and through is how I would describe my cleaning experience.
I’m not sure of my technicians name. He was amazing!
Fresh smell, good price and super technician ! He was so friendly…. And worked so hard at our carpets! Great company
They are very good, and have been using y0ur service for a number of year
Timely professional good value for price
Thank you for coming out my husband and I were very satisfied with your service my favorite thing about using your company I was not stressing out of how to pay I love the text message payment response you all have implemented thank you again I look forward to using you all in the future

On time, very nice young men,and quick