Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84557 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 28, 2021 — Rated 10 out of 10 by K.G. Zerorez Phoenix
What do you like about our products and services?

On time, very nice young men,and quick

Report a concern   October 28, 2021 — Rated 10 out of 10 by K.J. Zerorez Phoenix
What do you like about our products and services?

Very knowledgeable and friendly technician. Carpet looks great.

Report a concern   October 28, 2021 — Rated 10 out of 10 by S.R. Zerorez Phoenix
What do you like about our products and services?

Efficient reservations and follow up
Continued communication about appointment
Friendly and efficient field service team
Eco friendly products
quick dry

Report a concern   October 28, 2021 — Rated 10 out of 10 by G.L. Zerorez Phoenix
What do you like about our products and services?

Excellent job!Would definetly recomnend this company and personnel.

Report a concern   October 28, 2021 — Rated 10 out of 10 by Brittney Stratton Zerorez Phoenix
What do you like about our products and services?

Very organized and great customer service!

Report a concern   October 28, 2021 — Rated 9 out of 10 by M.J. Zerorez Phoenix
What do you like about our products and services?

The technician was very nice and did a nice job cleaning my floors.

Report a concern   October 27, 2021 — Rated 10 out of 10 by L.E.L. Zerorez Phoenix
What do you like about our products and services?

We ran out of power water and they sent a tech by to refill the bottle for free, very nice. Great customer service.

Report a concern   October 27, 2021 — Rated 10 out of 10 by A.W. Zerorez Phoenix
What do you like about our products and services?

Very communicative and professional!

Report a concern   October 27, 2021 — Rated 10 out of 10 by Pam Mulcaire Zerorez Phoenix
What do you like about our products and services?

Excellent job considerate and kind technician

Report a concern   October 27, 2021 — Rated 9 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

No strong chemicals ,and or cleaners just your orange smell solution.Showed tech, paper work about carpet type ,went to work and rooms look great.

Report a concern   October 27, 2021 — Rated 10 out of 10 by R.B. Zerorez Phoenix
What do you like about our products and services?

Great product and great service!

Report a concern   October 27, 2021 — Rated 7 out of 10 by J.L. Zerorez Phoenix
What could we do to improve?

Price was a lot higher than expected. Need to better describe cost. Example being it asked for how many hallways but what it should have said was how many square feet. I thought my coat was 165 and it ended up being over 300.

Report a concern   October 27, 2021 — Rated 10 out of 10 by Ronald Stevens Zerorez Phoenix
What do you like about our products and services?

Dried faster than I expected. My tech, Jason did a great job, and, he is a nice person. Like the looks of the carpet. You may share my name as Ron S

Report a concern   October 27, 2021 — Rated 5 out of 10 by K.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I don't believe enough time was spent to clean the grout/tiles because there are a number of places where it is just not clean. For the amount of money I would have hoped to have better results.

Report a concern   October 27, 2021 — Rated 10 out of 10 by P.R. Zerorez Phoenix
What do you like about our products and services?

No chemicals. Excellent employees. The person that took my reservation was very polite & helpful. Rob, the carpet cleaner was polite, answered all questions & did an excellent job. Am recommending Zerorez to anyone looking for a carpet cleaner.

Report a concern   October 27, 2021 — Rated 10 out of 10 by Nicole Matcuk Zerorez Phoenix
What do you like about our products and services?

Our service guy was so nice. He informed of us all treatment options yet never pushed a thing on us. He did a fabulous job and being repeat customers, we always know we get the best from Zerorez.

Report a concern   October 27, 2021 — Rated 10 out of 10 by M.W. Zerorez Phoenix
What do you like about our products and services?

Friendly tech and my carpet looked new again

Report a concern   October 27, 2021 — Rated 10 out of 10 by Teri Boulter Zerorez Phoenix
What do you like about our products and services?

Great workers! They did a great job!

Report a concern   October 27, 2021 — Rated 8 out of 10 by J.W. Zerorez Phoenix
What could we do to improve?

Use faster drying cleaner

Report a concern   October 27, 2021 — Rated 10 out of 10 by G.N. Zerorez Phoenix
What do you like about our products and services?

ZeroRes did a very nice job in cleaning our carpets and accessories. Technician, Treyvon?, was very good to work with. It was a very good experience and I will use this company in the future. Thank you.

Report a concern   October 27, 2021 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

Clean floors

Report a concern   October 27, 2021 — Rated 5 out of 10 by A.M.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

There were a few areas on cushions or arms of the couch that it wasn’t cleaned all the way to the edge so there is a clear line of clean and dirty. I should have gone through and checked before he left, I was just quickly in between meetings and didn’t due my due diligence. The areas that were cleaned thoroughly look amazing.

The tech was very polite and respectful of our space. My husband had just flown in on a red eye and we both work from home so it was a lot to manage for him as he was trying to clean the furniture.

I was very impressed with the level of courtesy and professionalism, ease of scheduling, etc.

Report a concern   October 27, 2021 — Rated 9 out of 10 by Mike Smith Zerorez Phoenix
What do you like about our products and services?

Good people

Report a concern   October 27, 2021 — Rated 10 out of 10 by K.L. Zerorez Phoenix
What do you like about our products and services?

I had my carpet cleaned a month and a half ago, but my dog had several accidents in our master bedroom. Justin and Nick, I think their names were, came and cleaned the whole room, They helped me check all the other rooms, to make sure they didn't have any spots. They were really good at detecting dog urine, and now the carpet looks great again. I would recommend to my friends that they can trust ZEROREZ to clean the carpet and the carpet dries quickly too.

Report a concern   October 27, 2021 — Rated 10 out of 10 by Harriet Giten Zerorez Phoenix
What do you like about our products and services?

Careful, punctual, and through is how I would describe my cleaning experience.

Report a concern   October 27, 2021 — Rated 10 out of 10 by C.H. Zerorez Phoenix
What do you like about our products and services?

I’m not sure of my technicians name. He was amazing!

Report a concern   October 27, 2021 — Rated 10 out of 10 by E.M. Zerorez Phoenix
What do you like about our products and services?

Fresh smell, good price and super technician ! He was so friendly…. And worked so hard at our carpets! Great company

Report a concern   October 27, 2021 — Rated 10 out of 10 by B.R. Zerorez Phoenix
What do you like about our products and services?

They are very good, and have been using y0ur service for a number of year

Report a concern   October 27, 2021 — Rated 9 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

Timely professional good value for price

Report a concern   October 27, 2021 — Rated 10 out of 10 by Cristina Loera Zerorez Phoenix
What do you like about our products and services?

Thank you for coming out my husband and I were very satisfied with your service my favorite thing about using your company I was not stressing out of how to pay I love the text message payment response you all have implemented thank you again I look forward to using you all in the future


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