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based on 85843 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We love all their services!
Very friendly tech, and the quality of work was excellent!
Do a great job at cleaning carpet, etc but equally as important is their customer service.
They always try to accommodate the customer with a workable time window + always text or call when on the way. Very dependable and professional in addition to the service.
Cody was awesome!
Everything
Cleaning, system leaves my carpet looking like new Almost.
Mitchell was very professional and did a great job.
Great service. Very friendly and professional. Would recommend to anyone
Jeremy was very professional and worked very hard to get our couch and carpets clean.
Dries quickly with no residue. Friendly techs that work efficiently.
I wish the carpet had been left a bit dryer.
The efficiency and customer service
The carpets are so clean and the customer service is is so on point
It was very quick and easy.
this is the second time I have used you to clean my tile and i have been very pleased
very professional and did a great job cleaning couches
Great friendly technician, he was very professional. My grout is sooo clean, I just love looking at it! My carpet is also clean, and all the areas I got cleaned have that awesome clean feeling. I pick ZeroRez every time, because you don't use harsh chemicals!
They did a great job removing stains and restoring our carpet to it's original look.
My technician was very professional and respectful. My tile floors are squeaky clean and the carpet looks clean! He did a great job!!
I am always impresses by the professionalism of the techs that come into my home. They are knowledgeable, courteous and great teachers! I also love that I can clean my carpets and furniture without harsh chemicals.
my tech, was very nice informative and efficient. What else can you ask for.
Cheers'
I really appreciate the fine service and great results I get with your services. My older carpet looks great again and feels so soft on my bare feet! The tile floor looks clean and bright again.
I have used you in Oregon, Washington and now here in Arizona. Great results with any of your team.
I knew you did not lift heavy furniture, but there were chairs around dining table & you did not move them 2 ft as that is where you will probably find most spots from people eating there. My renters who are 80 yrs old said if they had ask they would have moved the chairs for them.
I called zerorezz when they left & they said we had 30 days & they would come back if there is a problem. This would be a second trip and also my renters would have to stay home another day. Seems to me this is overkill when they could have just slid the chairs out 2 Ft and never had to do any lifting,.I hope it won't be necesary to call. Please mail me a copy of my receipt as I will need it for my taxes. Thanl You. First name removed
zerorez did an excellent job on my new puppy stains
Great people, great service, great results
When I received this I almost just deleted it without responding but thought if I do, how can you know what I think of your service. First, it has nothing to do with the tech. He was courteous, efficient and did his job. My issue is the actual cleaning itself. I have had carpets cleaned dozens and dozens of times. This is not my first rodeo, but I would rate it a big zero. My carpets look like they need to be cleaned, not that they just were a couple days ago. We always remove all the loose items in all the rooms and vacuum before they come. I watched as he put the non soap solution down and then steam clean it up. He covered all the carpeted areas. I have a very high quality berber style carpet that always cleans up beautifully but not this time. There are streaky type marks on a couple areas of the main living area and it looks like it needs to be cleaned not that it just was. The carpets are actually a little crunchy in some areas and they are not brighter like they usually are after cleaning. I would not in good conscious be able to recommend your service to anyone. I paid a premium for this cleaning and do not feel I got a good value.
Looks good so far and ontime
Great service. Rugs came out beautiful and the tech was great. I would strongly recommend
Always professional and the carpet looks great with no harsh soaps or chemicals.
WE WERE PLEASED WITH THE PROMPTNESS OF ALLEN, THE CLEANER AND THE JOB THAT HE DID CLEANING OUR CARPETS.
OUR ONLY THOUGHT IS THAT IT WOULD BE A GOOD SERVICE IF THE TECHNICIANS COULD ALSO MOVE THE FURNITURE FOR US!