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based on 85842 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Service was amazing and I loved the results. Tim took his time and was very professional and kind.
prompt,courteous service.first time using zero,will use them again
Cleaning job was excellent. No messes in house. Didn’t take forever!!
2n$ o4 3rd tim3 using Zerorez.. Always top notch quLit6 of work & Tech's ar3always professional. This time our Tech Harold was outstanding.
Service was good. Tech was awesome, polite and very professional. Best part is that he shook hands like a man. I respect that more than anything. Good job.
Justin was very polite and professional.
They are easy to deal with, and the carpet looks great after the cleaning.
Great service. I like you only use water. Really does a good job cleaning the carpet. The associates were really helpful also. Will use you again.
Need clean of residue at junction of wall and floor.
You are the only carpet cleaning company that we have used and we have used your company numerous times. We like that you don’t leave cleaner residue in the carpets that would collect soil quickly.
We were well pleased with the technician who cleaned our carpets. He was very friendly, professional and he did a great job.
Luis Did an excellent job he was very thorough and explained everything
A few rips in a cushion were discovered after the cleaning was completed.
They were not present before the cleaning started.
Technician was courteous and efficient and my carpeting looks great!
The work, and team was excellent and professional and all the four problem spots were addressed and fixed! Thx
The service people are great and explain everything that they are doing doing and the charges involved. The left the carpets and sofa and love seat very clean. they left everything clean and were through in about an hourl
Pat Osborne Your service members are very professional, explain their services well and do a superior job.
Technician was nice and efficient but the carpets were wet for over 8 hours even with fans running on medium in every room. Once they dried they were crunchy. The crunch was less than other carpet cleaners, but it was still there and not what I expected based on the marketing
I believe the technician's name was Devon. He was so thorough and professional.
I am asking that he come on the 28th of February to clean my tile floors.
2 out of 3 have been great service!
It does an excellent job.
No residue
Our carpet technician was courteous and informative. He worked quietly and efficiently.
Robert and Haylee where friendly and professional. My grout looks "Great"
Fabulous!! James explained everything. The rugs look like new. Thank you for such great service.
Absolutely wonderful experience. Very pleased with results great prices.
Great service! Technicians were prompt and courteous.
We had the best service with zerorez. The technician went over the carpet with us and showed us our pet stains. The carpet looks so good my husband would like for them to come out twice a year. My technician was super fast friendly and reliable. It was it easy to make an appointment. I did it online and I even got next day appointment it was amazing.
Very professional in every way.
The technician was excellent and the results are the best !
I think you need to do a better job of breaking down your sections on your website. I took your explanation of Walkway/Laundry Room for $25.00 to all encompassing bundle. Your technician started haggling. I told him i do not like to be nickeled and dimed. I finally just asked him to do what I put in the quote no more or less. I normally use a different cleaner but he was busy so I figured i would give you a try. First impressions were not good. I did like the fact you had 2 cleaners so the job took less time but you cost more and again the first interaction did not make me feel valued. As a small business owner, customer service is KEY to me.

Techs are always very thorough and respectful of one’s property. Carpet always looks great after your treatment.