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based on 84553 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The carpet was not cleaned well.
There are several places where the carpet now has dark and dirty stains that were not there previously. The stairs are now dirtier than they were before.
I went for Zerorez knowing that you have a good reputation in the market but I am very disappointed
Very efficient clean process with minimal carpet wetting
Very good job , My wife and I were very pleased.
We were told that the last time ZeroRez was at our facility that we had the carpets and Vinyl cleaned. We were told that the same would happen this weekend 11-20-2021. ZeroRez did not assess the task or give us a time frame for completing the work. It appeared to easily be a 2 person job and we were informed that the Vinyl was not on the work order, and now we have to reschedule to have the vinyl completed which we most likely will not due to our capacity to complete this task. This is just a review of my experience this time, and not an overall view from our company. If there are any questions, comments, or concerns, please feel free to reach out to the Safety Department of Tel Tech Networks, at any time.
Have a safe day.
Sincerely,
Name removed
Phone number removed
Professional technician with quality service
The 2 man team was polite and on time. The floors were not clean along the edges or corners. I have hand cleaned them since then.
Very fast service they fit me in the same day I called within 2 hours. Jeff was the best he got the job done quick and thorough.
Great company/product however Evan was wonderful. He explained the breakdown of cost and procedure , it was refreshing .
For some reason my carpeting was crunchy this time. Appears to be clean but I have never experienced this crunchy feeling from your service before. I was a bit disappointed
You heard from me when we had our carpet cleaned. This is Louise Last name removed and we had Sylvia snares carpet cleaned. She hasn't even seen it yet.
Great service and great results!!
Great customer service
Did a wonderful job.
The prompt service and quality of cleaning.
Showed up on time, did good job
I know I never have to worry when Zerorez come to clean my carpet.
Great job on cleaning the carpets!
Nice people, on time good job done
The technician was not very professional and did not even offer the Scotchgard until he was completely done and ready to leave.
Maybe I had a different expectation but we still had a couple stains and when my husband went over our carpet with our carpet cleaner afterwards it still sucked up dirt.
They are amazing
The tech was just awesome. He wanted to make sure I was happy with the work before he left.
The service was fantastic all around. Tech was knowledgeable and cared for my property like it was his own.
friendly tech. thorogh cleaning without soap
Paul did a great job! Carpet looks good.
I like the soap free aspect of your service
Technician was very professional and knowledgeable of the product. The result of the cleaning was my carpets looking new which I couldn’t be happier about.
I get my carpets twice a year. I have 2 black cats. It’s amazing they get out all cat hair Everyone that comes to my house is great and get my carpets so clean.
Thank you.
See you in 6 months.
Wonderful company
The look & feel of our carpet after. With the expertise of the men that did the carpet. Perfect:)
We loved our Zerorez service guy! He was amazing!