Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85253 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 23, 2022 — Rated 10 out of 10 by Anthony Morelli Zerorez Phoenix
What do you like about our products and services?

All your technicians have been great in the past but Harold was outstanding on my latest service date. Please do not fault him for overcharging on my invoice. His calculations were based on the wrong information that he got from me.
I was well pleased with the results. He did a great job.

Report a concern   March 23, 2022 — Rated 10 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

Used your service several times and was very satisfied with all that was done on tile grout and carpets

Report a concern   March 23, 2022 — Rated 10 out of 10 by K.H. Zerorez Phoenix
What do you like about our products and services?

Great service, great technicians, awesome job!

Report a concern   March 23, 2022 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

Amazing company and all interactions from start to finish were outstanding. I absolutely recommend using them as both the front desk and technician earned a 10 rating!

Report a concern   March 23, 2022 — Rated 10 out of 10 by N.V.S. Zerorez Phoenix
What do you like about our products and services?

Our service technician was outstanding and efficient! Our carpets look amazing. Thank you!

Report a concern   March 23, 2022 — Rated 10 out of 10 by Joseph Mizrachi Zerorez Phoenix
What do you like about our products and services?

I was in a bind with our Airbnb where a guest left a stain on our bed and carpet and I had another guest coming in the same day. Zerorez was super responsive and was able to get in ASAP. The tech Cody Amos was especially incredible! He was super communicative and caring about the space.

Report a concern   March 23, 2022 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

Efficient and professional.

Report a concern   March 23, 2022 — Rated 10 out of 10 by L.A. Zerorez Phoenix
What do you like about our products and services?

On time, professional and good results

Report a concern   March 23, 2022 — Rated 10 out of 10 by Jean Steffan Zerorez Phoenix
What do you like about our products and services?

Zerorez made my carpets and sofas look brand new. My tile floor never looked cleaner. So happy I chose Zerorez.

Report a concern   March 23, 2022 — Rated 10 out of 10 by S.R. Zerorez Phoenix
What do you like about our products and services?

Excellent, friendly service

Report a concern   March 23, 2022 — Rated 10 out of 10 by A.F. Zerorez Phoenix
What do you like about our products and services?

Our technician, Robert, was so very polite and efficient. He explained everything very clearly and worked extremely carefully.

Report a concern   March 23, 2022 — Rated 4 out of 10 by C.F. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The technician was professional and helpful.

Report a concern   March 23, 2022 — Rated 10 out of 10 by Tysen Manuel Zerorez Phoenix
What do you like about our products and services?

Everything!

Report a concern   March 23, 2022 — Rated 10 out of 10 by L.P. Zerorez Phoenix
What do you like about our products and services?

The guy who came was extremely informative and friendly and we are very happy with the quality of service, our carpets look great, no weird after smell or grime like I remember from being a kid and carpets being cleaned

Report a concern   March 23, 2022 — Rated 10 out of 10 by B.G. Zerorez Phoenix
What do you like about our products and services?

Carpet were cleaned well and service was great. On time, professional and did a great job with my carpets

Report a concern   March 23, 2022 — Rated 10 out of 10 by Ruth Haden Zerorez Phoenix
What do you like about our products and services?

Easy to schedule and my carpet looks amazing

Report a concern   March 23, 2022 — Rated 10 out of 10 by T.F. Zerorez Phoenix
What do you like about our products and services?

Very friendly and knowledgeable techs, and the work is always top notch. Our tech this time went above and beyond and did a fantastic job.

Report a concern   March 23, 2022 — Rated 10 out of 10 by Frank Schossler Zerorez Phoenix
What do you like about our products and services?

The service technician was outstanding. He did a great job.

Report a concern   March 23, 2022 — Rated 10 out of 10 by Maria Cervilla Zerorez Phoenix
What do you like about our products and services?

everything thanks

Report a concern   March 23, 2022 — Rated 5 out of 10 by L.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The upsell from the technician was insane to the point of argumentative

Report a concern   March 22, 2022 — Rated 10 out of 10 by M.O. Zerorez Phoenix
What do you like about our products and services?

Work was done well and early. Price was as quoted. I will use zerorez again!

Report a concern   March 22, 2022 — Rated 10 out of 10 by C.R. Zerorez Phoenix
What do you like about our products and services?

gentleman that arrived, was courteous, recommended what should be done to solve my issues, gave a total cost before he began so no cost surprise upon completion. Left my house very clean, and he was very likeable.

Report a concern   March 22, 2022 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

I like that the carpets were not soaked when they were done. And it wasn't left crunchy when you walk on it after it dried.

Report a concern   March 22, 2022 — Rated 10 out of 10 by Joan Jajdelski Zerorez Phoenix
What do you like about our products and services?

The young man was very continuous and polite and went out of his way to do the best job he could do. I have used zerorez for msny years and will continue to use them. Best part is when they clean a rug that has actual spots on them they do not come up sgain like ogher carpet cleaners. They have my vote.

Report a concern   March 22, 2022 — Rated 10 out of 10 by Lisa Lawrence Zerorez Phoenix
What do you like about our products and services?

My carpets look fantastic and the technician was was so friendly and professional.

Report a concern   March 21, 2022 — Rated 9 out of 10 by S.W. Zerorez Phoenix
What do you like about our products and services?

My carpets were dry very quickly and very clean of course. I did have my oval braided 8x10 rug done you charged me $70 which I thought was high but it turned out very clean. your service tech was prompt very nice and respectful of me and my home

Report a concern   March 21, 2022 — Rated 10 out of 10 by C.G. Zerorez Phoenix
What do you like about our products and services?

Jesse informed us of his knowledge ability of the tile and carpet Services that need to be done. He loved his knowledge so much and he was very friendly and helpful.

Report a concern   March 21, 2022 — Rated 10 out of 10 by T.H. Zerorez Phoenix
What do you like about our products and services?

The service was professional and courteous, and the floors look great.

Report a concern   March 21, 2022 — Rated 9 out of 10 by T.C. Zerorez Phoenix
What do you like about our products and services?

Like everything.

Report a concern   March 21, 2022 — Rated 10 out of 10 by T.S. Zerorez Phoenix
What do you like about our products and services?

It was easy to make an appointment. The people were on time. The people that cleaned the carpets were nice and helpful. The carpets were cleaned fast and they dried fast. I would use them again.


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