Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84537 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 16, 2022 — Rated 10 out of 10 by L.M. Zerorez Phoenix
What do you like about our products and services?

Very pleased with my carpets. Excellent job was done. Carpet were ready to walk on after 24 hours.
Used Zerorez for years.

Report a concern   February 16, 2022 — Rated 0 out of 10 by K.H. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Damage to baseboards. Stains not removed. Too expensive for subpar results.

Report a concern   February 16, 2022 — Rated 0 out of 10 by D.W. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I am waiting for a call back from a manager,

Report a concern   February 16, 2022 — Rated 10 out of 10 by Joseph Kish Zerorez Phoenix
What do you like about our products and services?

Does a great job cleaning. Friendly, easy to work with Techs

Report a concern   February 16, 2022 — Rated 0 out of 10 by B.H. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

It was so wet some areas took three days to dry. I should have watched him because he was so fast I could not believe it.

Report a concern   February 16, 2022 — Rated 10 out of 10 by K.T. Zerorez Phoenix
What do you like about our products and services?

Very professional and the carpets look great.

Report a concern   February 16, 2022 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

Service was quick and left the carpets very clean w/ o residue. Dry carpets in 12 hrs.

Report a concern   February 16, 2022 — Rated 10 out of 10 by Rebecca Merritt Zerorez Phoenix
What do you like about our products and services?

The technician did an awesome job extracting coffee stains and pet hair. Was early for the appointment and very pleasant to work with.

I would recommend Zerorez to everyone!

Report a concern   February 15, 2022 — Rated 10 out of 10 by B.N. Zerorez Phoenix
What do you like about our products and services?

I have had zerorez several times and I have always been very satisfied with the technicians. This was the same - Drake was polite, and very efficient.

Report a concern   February 15, 2022 — Rated 10 out of 10 by K.K. Zerorez Phoenix
What do you like about our products and services?

Matthew did a great job cleaning both our carpet and tile. I’m always amazed at how clean the tile and grout get after Zerorez comes over. Great job!

Report a concern   February 15, 2022 — Rated 10 out of 10 by C.D. Zerorez Phoenix
What do you like about our products and services?

There’s no chemical smell when they’re done, just clean carpets!

Report a concern   February 15, 2022 — Rated 0 out of 10 by M.A. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Charge too much money even 3feet by 4 feet charge 25 dollars .and 35feet by 4 feet charge 100 something. Also cleaning with just water, nothing appears changes after get clean. My room exactly looks same as before. i will never call again. i paid 272.75 dollars just waste my money.

Report a concern   February 15, 2022 — Rated 10 out of 10 by V.B. Zerorez Phoenix
What do you like about our products and services?

awesome

Report a concern   February 15, 2022 — Rated 10 out of 10 by R.M. Zerorez Phoenix
What do you like about our products and services?

The fluids used to clean the carpets do not leave anything residual within the fibers. The carpeting looks and feels clean.

Report a concern   February 15, 2022 — Rated 8 out of 10 by C.L. Zerorez Phoenix
What could we do to improve?

Nothing really. Area rug looks amazing after cleaning but stains/spots appear much quicker & darker than they were before cleaning. I feel like there is a little bit of false advertising.

Report a concern   February 14, 2022 — Rated 10 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

Technicians were fast, friendly, and knowledgeable.

Report a concern   February 14, 2022 — Rated 9 out of 10 by R.B. Zerorez Phoenix
What do you like about our products and services?

I think the guys that were here did a great job!

Report a concern   February 14, 2022 — Rated 10 out of 10 by Sue Schreiner Zerorez Phoenix
What do you like about our products and services?

The technician was very detailed and my floors turned out great! I used to hand scrub my floors ever 4 weeks, I will never do that again!!

Report a concern   February 14, 2022 — Rated 10 out of 10 by T.B. Zerorez Phoenix
What do you like about our products and services?

My carpets look and feel great!

Report a concern   February 14, 2022 — Rated 10 out of 10 by L.N. Zerorez Phoenix
What do you like about our products and services?

Your rep was thorough, and my carpet looks great.

Report a concern   February 14, 2022 — Rated 10 out of 10 by A.S. Zerorez Phoenix
What do you like about our products and services?

Sonny was awesome!!! He did a great job on our carpets and furniture! I highly recommend him to everyone!

Report a concern   February 14, 2022 — Rated 10 out of 10 by Michael Homady Zerorez Phoenix
What do you like about our products and services?

We are very happy how our carpets came out. They were cleaner than I thought they would be. And your tech that came out was very professional. Had a very good demeanor. I will definitely use your product again as soon as I need it or maybe even before

Report a concern   February 14, 2022 — Rated 10 out of 10 by L.D. Zerorez Phoenix
What do you like about our products and services?

They always do a great job, pleasant and efficient.

Report a concern   February 14, 2022 — Rated 6 out of 10 by C.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Grout did not come out as clean as hoped. Expensive for not great results

Report a concern   February 14, 2022 — Rated 10 out of 10 by Anthony Fagiolo Zerorez Phoenix
What do you like about our products and services?

Tech showed up on time, was very knowledgeable, did a great job of cleaning and explaining everything he had done.

Report a concern   February 14, 2022 — Rated 10 out of 10 by K.W. Zerorez Phoenix
What do you like about our products and services?

Jordan was awesome!! Very professional and conscientious!!

Report a concern   February 14, 2022 — Rated 9 out of 10 by M.G. Zerorez Phoenix
What do you like about our products and services?

On time Very courteous. Good job.

Report a concern   February 13, 2022 — Rated 10 out of 10 by Benjamin Sullens Zerorez Phoenix
What do you like about our products and services?

Our carpet and rug look great! Luis was fantastic. He recommended what needed to be done and it was done much faster than we thought it would be. When we asked about the cost of cleaning a rug her gave us and estimate and did it without making us wait for another appointment. I strong recommend Zerorez to anyone looking for fast, quality service at a reasonable price.

Report a concern   February 13, 2022 — Rated 10 out of 10 by P.M. Zerorez Phoenix
What do you like about our products and services?

Rugs just looked so much cleaner after they were here & it looked like they did a much better job then the last place I used. I would def use them again.

Report a concern   February 13, 2022 — Rated 10 out of 10 by D.K. Zerorez Phoenix
What do you like about our products and services?

Our tech Mike was thorough and did a great job.


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