Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85251 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 30, 2022 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

I like that the carpet is not crunchy after being cleaned. It actually feels clean.

Report a concern   March 30, 2022 — Rated 10 out of 10 by Edward Marik Zerorez Phoenix
What do you like about our products and services?

Your technician spelled everything out prior to doing the job and did a fantastic JOB!

Report a concern   March 30, 2022 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

No chemicals

Report a concern   March 30, 2022 — Rated 10 out of 10 by G.M. Zerorez Phoenix
What do you like about our products and services?

The tech was great and did a thorough job!

Report a concern   March 30, 2022 — Rated 4 out of 10 by W.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Carpet was dirty and wet… we have Lowes scheduled to replace it !
Refund carpet not stone floor.
Last time was a much better job
Bill Last name removed

Report a concern   March 30, 2022 — Rated 10 out of 10 by F.R. Zerorez Phoenix
What do you like about our products and services?

Matt arrived on time . Was very personable , and did a great job .

Report a concern   March 29, 2022 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

The carpets are very clean.

Report a concern   March 29, 2022 — Rated 10 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

Our technician was great, did great work, was very friendly and explained to us what he was going to do, showed us the grout in the kitchen after he had cleaned some vs the dirty, looked great.

Report a concern   March 29, 2022 — Rated 10 out of 10 by N.L. Zerorez Phoenix
What do you like about our products and services?

I love how my carpets dry and aren’t crunchy. They are fluffy! Trayvon was very nice and professional. He did a great job!

Report a concern   March 29, 2022 — Rated 10 out of 10 by Michael Salerno Zerorez Phoenix
What do you like about our products and services?

The technician was prompt and provide great service
For a reasonable rate

Report a concern   March 29, 2022 — Rated 10 out of 10 by J.E. Zerorez Phoenix
What do you like about our products and services?

Very professional. Technician did a great job cleaning our carpets

Report a concern   March 29, 2022 — Rated 10 out of 10 by J.F. Zerorez Phoenix
What do you like about our products and services?

The technicians arrived on time, were polite, neat and efficient. Work vehicle was clearly marked and orderly. No harsh chemicals and every surface looks like new.

Report a concern   March 29, 2022 — Rated 10 out of 10 by Sharon Stauss Zerorez Phoenix
What do you like about our products and services?

Knowledgeable technicians, very professional and on time. Did a great job on carpets & upholstery.

Report a concern   March 29, 2022 — Rated 10 out of 10 by Mary Knight Zerorez Phoenix
What do you like about our products and services?

No residue, Carpets seem to stay clean longer.

Report a concern   March 29, 2022 — Rated 10 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

They did a great job on my tile

Report a concern   March 29, 2022 — Rated 10 out of 10 by L.K. Zerorez Phoenix
What do you like about our products and services?

Good customer service. Thorough cleaning job.

Report a concern   March 29, 2022 — Rated 10 out of 10 by N.F. Zerorez Phoenix
What do you like about our products and services?

Carpet looked new. Caleb was courteous, knowledgeable, and professional. Would use again.

Report a concern   March 29, 2022 — Rated 3 out of 10 by J.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Stains are still on my carpet, they were extremely wet for up to six hours. Not as advertised. Paid 170.00 for less than 20 mins of the technician actually cleaning the carpets. Could have had the same results with another carpet contractor and paid less.

Report a concern   March 29, 2022 — Rated 10 out of 10 by C.H. Zerorez Phoenix
What do you like about our products and services?

Easy to schedule and great service!

Report a concern   March 29, 2022 — Rated 10 out of 10 by M.P. Zerorez Phoenix
What do you like about our products and services?

The service people were friendly and polite. They made the effort to do a good job. When I had to call them back to do a better job on cleaning my sofa - they did it conscientiously and as thoroughly as possible. Thank you!

Report a concern   March 29, 2022 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

I have two cats and it is critical to me that the carpets be clean but do not have a smell. ZeroRez made my area rugs look like new and there was no chemicals or fragrance left behind!

Report a concern   March 29, 2022 — Rated 10 out of 10 by P.G. Zerorez Phoenix
What do you like about our products and services?

Keith B was very informative regarding products and methods used to clean our dining 62 year old chair seats.

He was very professional and courteous and would ask for him again in the future.

Report a concern   March 29, 2022 — Rated 9 out of 10 by C.L. Zerorez Phoenix
What do you like about our products and services?

The young man that came to clean my carpets was very kind and professional. I love how the carpets clean nicely, dry quickly and aren't crunchy afterward.

Report a concern   March 29, 2022 — Rated 10 out of 10 by Robert Mcelfresh Zerorez Phoenix
What do you like about our products and services?

He did a great job with our tile floors. I didn't think they would ever look that clean again.

Report a concern   March 29, 2022 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

Our technician was great! He told us what he could do and what the likely result will be. He was right on with what he told us. Very pleased!

Report a concern   March 29, 2022 — Rated 7 out of 10 by S.M. Zerorez Phoenix
What could we do to improve?

The website did not let me schedule appointment. I wanted to give my source as KMVA Radio, and was not asked that question when I called to book appointment.

Report a concern   March 29, 2022 — Rated 9 out of 10 by K.P. Zerorez Phoenix
What do you like about our products and services?

Fast service and carpet looks great and smells clean.

Report a concern   March 29, 2022 — Rated 10 out of 10 by brad neal Zerorez Phoenix
What do you like about our products and services?

The Zerorez Technician was professional, knowledgeable, courteous and punctual. He did a great job cleaning our bedroom carpet. I would highly recommend Zerorez to family and friends.

Report a concern   March 29, 2022 — Rated 4 out of 10 by N.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Cody is very personable and a hard worker, so our experience was great in that respect. But our carpeting is streaked now and it wasn't before. I had hoped the steaks would disappear when it dried fully, but they haven't. I recognize that this may be because the carpeting is old - and I'm sure Cody did the best he could - but I'd probably get it cleaned again right now if I didn't have to move everything out of the way again. Unfortunately, this experience makes me reluctant to use Zerorez again.

Report a concern   March 29, 2022 — Rated 10 out of 10 by S.A. Zerorez Phoenix
What do you like about our products and services?

Chad did an exceptional job, he explained the process and worked very efficiently to complete the process.


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