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based on 84537 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very efficent, clean with no harsh chemicals. Carpet is old but after tech was done it look new.job well done Randy.
How quickly I was able to book appointment and the technician was very professional I would call you again. Thank tou
Really clean awesome hospitality
THe technician was personable, knowledgeable, and efficient. He did an awesome job!!
Really happy with the way it turned out. We just tiled a week ago and they got the grout right up
Great service and our carpets look great
Randy was my service technician. He was very prompt, professional and organized! He did a fantastic job cleaning up the mess that renters had caused in my house. The carpets were clean and the tile was sparkling! The house no longer had a musty smell when he left. He was upfront on all costs and communicated effectively. I'm beyond pleased with the outcome.
The carpets looked fantastic. The prices were great and the service excellent.
The tech was very courteous, considerate of my floors & banisters, made sure the dogs wouldn't get out and overall professional. He did a great job and explained the drying process. He even provided us with plastic booties to protect the rug as it dries and made sure we knew it might be slippery. After everything was dry, I noticed no perfumy scents (just like advertised) and everything just seemed clean. I will be a repeat customer and tell everyone.
ALL OF THE SERVICE AND THE PRODUCTS ARE QUALITY. I LIKE THE WEEKEND AVAILABILITY TOO. THANK YOU.
Great service, my carpets are clean and soft, prices were very reasonable.
The zerorez rep was AWESOME!
After technician left we found a few missed areas. For the cost we expected more. I’m very much a perfectionist and just felt that the service didn’t match the price point.
Topical used on carpet, then the treatment all worked wonderfully. I will definitely use Zerorez again.
Prompt, courteous. I gave a "9" because the only stains I had on the furniture didn't come out.
But, the sofa overall is clean and refreshed. The chairs look great!
It is important not to see how fast you can get the job done, but now good! The first time I used you I had a person really concerned on making sure I was satisfied without all the extra charges. I am not pleased with how your tech did his job. I showed him a spot and it was not cleaned well.
The techs have always been on time, super friendly, and willing to explain things!
Plus my carpets always look amazing afterwards
He did a great job and it turn out beautiful.
Service truck and Luis C were right on time.
Luis had no wasted moves .
He was able to answer our questions and add extra services that we agreed to
He was very professional and we hope he is available next time.
THANKS
Very pleased with the way our carpets look. Technician very good.
Stains were not removed. I don’t see a difference in the carpet
Carpet is cleaned without soap residue.
Having the employee wear a working suit with no pocket that has the company name, instead of wearing a large sweat jacket with pockets. He was friendly, very fast and seemed to know what to do.
When he left I was uncomfortable that I did not put a way some of our smaller items, Not of great value but has meaning to us. I was left with doubt, since we tried to give him room to work. Now I need to ease my mind and search for the items I thought were in the rooms. That’s my problem.
He is a stranger and probably a nice honest guy. I am just saying he didn’t look professional.
I think it’s important for your customers to feel safe
The carpets look fine. Thanks
Great service by the technician.
Technician was awesome - very polite and knowledgeable. Carpets and chair turned out great.
Excellent, prompt service. Quality work and tremendous value. Great customer service as well. There's no one better for carpet and/or tile cleaning.
Highly recommended!
They always do an amazing job on the carpets.
Treyvon was very nice and quick on getting the job completed. Looked great once finished!
From beginning to end, it was fantastic service! The reservation was easy to make and the customer service was great! Jake, the technician contacted me and had an earlier opening so we took it! I was unable to be there, but Jake walked me through the invoice and payment on the phone and text! Very seamless, great customer service from everyone I spoke to and would use them again!