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based on 84536 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The results was very good and was fast .
We had Zerorez come and clean carpets and tile. We are very pleased and happy with the results. The serviceman did a fantastic job and we felt wanted a jib well done, as much as we did.
We highly recommend Zerorez and they will now be our go to company for all cleaning needs.
Thank you Zerorez
Getting the carpets cleaned without chemicals.
Your prices are much higher for a similar job, I have trouble believing your process is that much better after witnessing the process. This is the first time so maybe time will tell.
Friendly service guys. Quality work 👏 👌 👍
Easy to schedule and re-schedule a time for treatment. I liked the online scheduler for the specific rooms needing treatment.
Alex R. was my technician. He was courteous, respectful and did an outstanding job. Above expectations.
I have used ZeroRez for years at other homes, in other cities and will continue to use you. The technicians are always friends, clean and nice. It’s the only way to have our carpets cleaned.
The service was quick and efficient. The technicians were polite and friendly. My carpets look much better and I am pleased with the cleaning that was done.
I did expect an updated copy of my receipt, could you please forward a copy?
Despite your commercials saying you don’t leave the carpet “crispy” my carpet was pretty crisp.
Technician was good at explaining everything he was doing.
Service was great, showed up on time, explained everything needed and got it done. Looks great, thank you!
Price, happy with service.
Friendly, efficient, thorough technicians
Quality of service, friendly technicians and competitive pricing. I would recommend James and Caleb to anyone in need of floor cleaning.
timely and professional services and nice service people.
Could be less expensive
Very polite and professional Tyler.
Congrats for the team!
You always do a great job.
He was able to remove more of stains than what was previously done by another professional cleaning company over a year ago. Our carpets look great! Very pleased! Also appreciate the extra time he spent on our stairs.
The service was great, the tile and grout looks great and Dustin did a great job! We have already referred a few friends.
Natural and non chemical treatment
The service was great!
The agent went out of his way to make sure I was satisfied with the cleaning.
He explained the process and was very professional.
I was really happy with the product it worked good on my carpet , Avery did a very good job !
We love zero Rez! They always do a great job cleaning our carpets. We have 3 dogs so they definitely help us to keep on top of the pet stains. 5 star service :)
Great job, excellent service.
It's been over 2 years since we had you guys out to clean the carpets due to covid, and they turned out great! Thanks ZEROREZ!
After the technicians left, I had to clean my flooring as a filmy substance was on them. I was not expecting that. Overall, the techs were professional and did a good job. I would your company.
I like that my carpet feels clean and dries soft and not “crunchy” like when chemicals are used
1) Pretty surprised the poor tech had to bend down with spray can to apply grout sealer. Aren’t there wands to apply such things and reduce the labor yet alone speed up action?
2) There was a pretty strong chemical smell for over an hour even though ceiling fans and floor fans on. Maybe it was from the sealer not the carpet chemsJust a comment.
3) A little disappointed that the carpet and tile grout was not as clean as prior appointments. I’m willing to chalk it up to 2 more years of grime.
4) The techs were polite and respectful; no negative there.
The 8 was really due to not sure if the cleaning could be better. Over all everything satisfactory.

Your products are great. The carpet feels so nice under my bare feet.
The guy that came was very mice.