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based on 84373 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Always happy with our service
No residue. The young man was very particular when training associate each step of the cleaning and I feel I received a very good cleaning.
I liked that only one person was sent out. I liked that there was no scent to the solution used and that he did the job so quickly.
The end result is fresh, clean carpets!
Great techs
The technician did an amazing job. Very professional and on time. Thoroughly cleaned all my carpets and recliner. I will definitely be using them again.
Ease of scheduling. Competent, polite employees. Job well done.
Dries faster, a good clean and professional employees.
Great employees and great work!
Easy to schedule - good communication by technician - satisfied with work done.
Zerorez truly exceeded my expectations. I had a 20 yr old carpet that has not been cleaned in 5 years and heavily soiled. The stairs in particular. Joseph, my cleaning tech and I discussed the carpet before he started. I told him I am a realist and for him to just do the best he could.
About midway thru, Joseph called me up to come see the difference between half a room that was cleaned and half that was not. At that point, I knew this was going to turn out much better than I had ever anticipated.
When Joseph finished, the carpet, the bedrooms, hallways, stairs and landings looked amazing! The cleaning brought back not only the color but the cushiony feel too. We have a lot more years ahead of us with this carpet and I credit this to Zerorez. I realize this may sound like an add for your company, but I sincerely mean it and appreciate the service.
Technician was prompt, explain what she needed to do and did it perfectly.
Very professional
Online scheduling was great! I love the focus on reducing toxins in your products and in our homes. The tech, Cody, was great. And our carpets look great!
Justin did a great job
Our technician was on time, worked quickly, and was respectful. The service was easy to schedule for the day I needed.
Colton was friendly and determined to clean our carpets. Job well done!
Tile cleaning
The technician did a very thorough job and I was very satisfied with the results.
Company's on going mission to hire the most professional, hard-working, and well trained employees that can provide excellent results for every customer! My commitment to use only Zerorez is lifelong.
On time
Skilled stadf
Michelle did an awesome job on my carpet. Very personable, explained the process clearly, answered my questions, and made sure all was well prior to her departure. I'll ask for her again.
Tech arrived promptly and explained clearly what was going to happen. Cody offered some advice and alternatives without being overly pushy. Final results are very satisfactory. Will check again about tile and grout cleaning.
My technician, Michele, worked very hard to remove spots from my 20 year old carpet. She was very friendly and hard working. I recommend Zerorez to everyone!
wouldn't clean a carpet after they arrived..I gave the approval
Zerorez staff are always very professional, on time and thorough when cleaning. I appreciate their attention to detail when cleaning the carpets.
They treated my stairs for pet stains and the smell is a I’ll there
Excellent service, easy to schedule, helpful,
Tile and grout very clean . Had the grout sealed and it looks great!! David the tech did an excellent job. Very friendly and informative when I asked questions. Would definitely ask for him when I do the rest of the house!!
They show you the cleaning in real time