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based on 87629 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I was very happy the stain came out of the carpet. However, I vacuumed the next day and the carpet was just as dirty. Carpet didn't look any different other than the 1 stain I had was gone.
I like the product and have ised Zero Rez several times. The men are courteous, on time and are happy to answer questions. Zeke was great!
Great job! The Spot removal treatment is a bit expensive however!
Amazing customer service!!! Helpful, kind, personable, professional.
My carpets look great, Trenton was professional, and friendly!
The folks that came out were awesome! They had service that was top notch!
Very prompt. Arrived during scheduled time. Very attentive to the surroundings in the home while cleaning.
Prompt and professional.
I have had ZEROREZ clean my carpets and tiler floors for the past 8 years. On Monday May4,2026 Tamari Wooley (service technician) cleran our 2 bedroom carpets and 1100 square feet of ceramic tile. He did an EXCLLENT JOB. Very thorough, efficient and pleasant. I will request him next year for our floors toi bde cleaned.
Zeke was very friendly and professional. He informed me about the process and followed thru with what he said.
We like that there is no residue after the carpets are cleaned.
I have a lot of dog accidents in the house on the carpet and Zeroez gets it clean every time!
I was very impressed by the young man who was very informative he explained to me what was going to be done and why he was doing that and what it would do to my (Carpet) made me feel like he knew what he was talking about and that he was right the carpet came out cleaned thank you very much. I’m sorry I don’t remember your name. I know it started with a C I think. Thank you again.
Prompt, friendly, and professional service, but the technician didn't spend enough time vacuuming up the excess water left on the carpet. It took two days to dry enough to walk on, and in some spots, it was still wet even after using a fan.
They always do a great job!
Everything this company is absolutely amazing 👏
Josh was open and honest and made recommendations that were not based on financial gain. This is my second time using Zerorez, and I highly recommend them.
Carpet looks great, didn’t take long at all and it was affordable. Zion did a great job.
The tech was fantastic. The rugs came out perfect Great job.
Technicians are very professional and on time.
Techs were professional firendly and did a great job !!
The tech was so friendly and didn't push anything unnecessary
Mr. T was the best he took his time and cleaned the carpet really well
My carpet looks great and so does my recliner that Mike cleaned.Mike was so congenial and an excellent worker. I really enjoyed the whole experience on having Zerorez in my home.
Zero residue!
The girl that came was very knowledgeable about the products and what needed to be done. She was very professional and polite. She did a super job!
They came quickly and did a thorough job but it came at a premium cost that I had to pay because I had family visiting in 2 days. At $750 for a cleaning this was more than double than what I would have paid another cleaning company that was unfortunately unavailable on short notice
I have used ZeroRes for years- they are always incredibly professional and my floors are so clean! My last service was the best - he spent plenty of time to make my dirty floors cleaner than when I moved into the home. Thank you!!!
Professional, timely, knowledgeable and service well done.
Jaden did a very good job. Explained everything except that I would have to mop my floor 24 hours after applying grout sealant.
I’m not sure the carpets really got clean or if my expectations were too high. I haven’t had my carpets cleaned before but didn’t feel like they were super dirty to begin with but once the carpet dried, it was super crunchy and could still see some dirty spots.