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based on 87629 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The professionalism was impressive! The carpets look and smell AMAZING! The process of booking online was efficient and easy. I will be a return customer :)
They do great work and everyone is kind, pleasant, thoughtful and professional!
Great product, no Soap scum, carpet's come out clean and non- sticky !
I DON'T KNOW WHAT COULD BE DONE. IT TOOK LONGER FOR T HE CARPET TO DRY THEN WE EXPECTED. ONCE IT WAS DRY, EVERY STEP THAT WE TOOK WAS CRUNCHY. WE DID NOT EXPECT THAT.
Zerorez is very professional, good quality work and timely arrived.
Reliable; good followup; knowledgeable employees; great service year after year!
Zero residue and good customer service
The cleaner was extremely kind, on time and professional! My carpets look great!
Very very pleased with the results of doing a deep clean on my 30 year old carpet that had several stains.
Tommy (the tech) was simply excellent and did an amazing job.
Would recommend both Zerorez and Tommy for any carpet cleaning needed in your house.
MM
Our technician, Scott, was very professional and personable to explain the cleaning process to us. We appreciate that Zeroex takes time to protect our walls and corners from any damage from equipment and also wiped up any wet spots on the tile floor when done.
Carpet felt a little stiff or not as soft as expected
I have thought I was getting a deal but ended paying way more than I expected. I ended up having only two rooms cleaned when I paid for four plus they charged extra for a little space that cost more than a full room. They were large rooms but I didn’t move large furniture around and asked that they clean around the furniture. Also they said they couldn’t get all the stains out and I could call them back for an extra charge.
I love how my carpet looks new after it has been cleaned
Quite honestly my technician was great and so were previous times that I’ve used the service. However, this time there were just some stains that wouldn’t come out needed heavy duty chemicals and unfortunately, some of the issues got spread around and were made worse. I don’t blame the technician just perhaps the process if I could get a discount or a partial refund, I probably would ask for it, but I have been happy with them in the past for general cleaning. I would definitely recommend them.
The service was great. Carpets turned out great and no smell at all.
Technician did a great job!
Service tech did not try to upsell me.
Did a good job.
Prompt, reasonable price and thorough
Easy to schedule, experienced professionals, timely and thorough. Careful in pre-testing fabrics and great at keeping customers informed. Used Zerorez for many years. Will continue doing so.
Professional service leaving carpet and tile clean and fresh
Great service. Carpet always looks great when done. Reasonable price.
The cleaner was very rude to two people. Made a 90 year old man move furniture. Dog was made to leave the house.
Mike and Jorge came in and did an awesome job on my carpets! They went above and beyond to provide a hassle-free experience. The price was a great value, and I would highly recommend this team! Will never use any other carpet cleaning service other than Zerorez!
Zerorez offers a wide variety of services. Their products are safe and effective. I have been using their services and products for years. I recommend them
Carpet is very clean, traffic patterns reduced. Worker was efficient and careful.
Good outcome
unfortunately the techician came out and did a great job cleaning the rug but focused on how badly the laminate flooring was installed underneath the rug......
i think some retraining on what to focus on might be in order and try not to know everything consider customer suggestions on what they would like done
Also mentioned just got done with a job with 8 dogs prior ....was concerned that equipment may not be clean...yikes!
We are very satisfied with our recet ZeroRez service.
The rug stays cleaner longer and the technician did a good job with an old carpet.
Everything went well and the technician did gre