Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84371 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 16, 2025 — Rated 10 out of 10 by Jeanne Kolasa Zerorez Phoenix
What do you like about our products and services?

Mike Powers was prompt and very knowledgeable. He got right to work with no delay. He provided us with some valuable feedback on preserving our carpets. I appreciate Zerorez because of the quality of technicians and the affordable price.

Report a concern   August 16, 2025 — Rated 10 out of 10 by Joe Vella Zerorez Phoenix
What do you like about our products and services?

I like that the carpet after it dries is not crunchy. Feels great to the touch.

Report a concern   August 16, 2025 — Rated 10 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

I like that it’s not harsh chemicals and pet friendly. That was the most important to me because I have 2 cats. Tommy and his coworker did a great and thorough job on my carpets. I would definitely get this service again.

Report a concern   August 16, 2025 — Rated 10 out of 10 by Maria Hunter Zerorez Phoenix
What do you like about our products and services?

Very satisfied with service and the crew. I have used them for years.. I highly recommended them.

Report a concern   August 16, 2025 — Rated 9 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

Great job on carpets.

Report a concern   August 16, 2025 — Rated 10 out of 10 by R.K. Zerorez Phoenix
What do you like about our products and services?

The cleaners that came this time were way more thorough than any other cleaner you’ve sent

Report a concern   August 16, 2025 — Rated 10 out of 10 by Mark Helms Zerorez Phoenix
What do you like about our products and services?

Friendly professional tech and fairly priced

Report a concern   August 16, 2025 — Rated 10 out of 10 by L.B. Zerorez Phoenix
What do you like about our products and services?

Easy to schedule. Efficient and concerned about keeping my stuff clean. Nice and explained everything to me.

Report a concern   August 16, 2025 — Rated 10 out of 10 by L.T. Zerorez Phoenix
What do you like about our products and services?

EZ

Report a concern   August 16, 2025 — Rated 10 out of 10 by Elizabeth Kim Zerorez Phoenix
What do you like about our products and services?

Ron was on time, took time to get to know the dogs, asked if I needed extra products AND did a great job. Days later, the carpets still look great. Excellent job

Report a concern   August 16, 2025 — Rated 10 out of 10 by Peggy Marcone Zerorez Phoenix
What do you like about our products and services?

Rugs look almost new again and actually feel less matted when I walk on them in bare feet. Isaac was very nice and explained the process and products with no pressure to buy. I appreciated his professionalism. We are very pleased and will definitely use the service when needed again.

Report a concern   August 16, 2025 — Rated 10 out of 10 by J.G. Zerorez Phoenix
What do you like about our products and services?

On time and great cleaning

Report a concern   August 16, 2025 — Rated 10 out of 10 by K.D.R. Zerorez Phoenix
What do you like about our products and services?

No crunchy carpets. Dry's fast and clean. Look great!

Report a concern   August 16, 2025 — Rated 10 out of 10 by B.S. Zerorez Phoenix
What do you like about our products and services?

I love the door stops and corner protectors.

Report a concern   August 16, 2025 — Rated 10 out of 10 by Becky Norris Zerorez Phoenix
What do you like about our products and services?

One of best experiences we have had .. pleasant and very informative about services. Would and will recommend them. Very happy with my floors.they look so much better.

Report a concern   August 16, 2025 — Rated 6 out of 10 by C.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I have never felt pressured by a tech to upgrade but I was managing over the phone with a tenant there and I felt that I was being upsold and did not have the ability to see what was happening and with that conversation happening in front of my tenant I felt pressured to do what was suggested. I ended up spending like twice as much as what I planned and just did not appreciate the outcome. And I did hear that the carpet still had stains. We are faithful zerorez customers both in AZ and CA and have never been disappointed before.

Report a concern   August 15, 2025 — Rated 10 out of 10 by Beth Haas Zerorez Phoenix
What do you like about our products and services?

Zerorez did a great job cleaning out my air ducts. They explained what they were doing and what they found.

Report a concern   August 15, 2025 — Rated 10 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

Quality products and service

Report a concern   August 15, 2025 — Rated 10 out of 10 by C.C. Zerorez Phoenix
What do you like about our products and services?

I have used Zerores for carpet and rug cleaning for over 20 years. The carpets are cleaned but not water saturated and dry fairly quickly. This time, I had them clean the grout on my kitchen counter and was amazed at the difference. Great job as always!

Report a concern   August 15, 2025 — Rated 10 out of 10 by N.Y. Zerorez Phoenix
What do you like about our products and services?

Great job. Carpets look like brand new again

Report a concern   August 14, 2025 — Rated 10 out of 10 by B.L. Zerorez Phoenix
What do you like about our products and services?

The technicians showed up on time/early and did a great job!

Report a concern   August 14, 2025 — Rated 1 out of 10 by M.W. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

paint chipped near ceiling vent, air intake grate has a bent blade now, lines and hoses rubbed against walls, entire house needed to be deep cleaned due to residue and dust not picked up by your vacuum.

Report a concern   August 14, 2025 — Rated 10 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

Great job without soap.

Report a concern   August 14, 2025 — Rated 10 out of 10 by B.P. Zerorez Phoenix
What do you like about our products and services?

On time, reasonably priced, professional, fast, respectful

Report a concern   August 14, 2025 — Rated 8 out of 10 by Y.K. Zerorez Phoenix
What could we do to improve?

Excellent service, and friendly and polite staff. However over $525 for a couple of hours is pricey.

Report a concern   August 13, 2025 — Rated 10 out of 10 by Mary Lou Ernest Zerorez Phoenix
What do you like about our products and services?

our area rugs were definately in need of cleaning - they look great now.. T was efficient and left the area in great condition.

Report a concern   August 13, 2025 — Rated 9 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

While the cleaning is super, making an appointment has become a hassle- sadly.

Report a concern   August 13, 2025 — Rated 10 out of 10 by L.M. Zerorez Phoenix
What do you like about our products and services?

Tech was awesome and swift.

Report a concern   August 13, 2025 — Rated 10 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

Technicians (Kevin and one other) were very friendly and very efficient. Carpet looks great.

Report a concern   August 13, 2025 — Rated 10 out of 10 by Ginny Sandison Zerorez Phoenix
What do you like about our products and services?

Eric was my carpet cleaner. He was great! My two rugs came out really clean. No strange smell and looked really good. I would highly recommend Zerorez!


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