Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84372 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 23, 2025 — Rated 10 out of 10 by Kim Jelden Zerorez Phoenix
What do you like about our products and services?

Michelle was my technician and she was very lovely, a very hard worker. I had my whole house done. I have ceramic tile flooring, and carpet. I also had her clean my shower and she sealed my flooring since it had never been sealed before I highly recommend Zerorez for any jobs you may need done around your home.

Report a concern   July 23, 2025 — Rated 10 out of 10 by G.A. Zerorez Phoenix
What do you like about our products and services?

I like the fact that you do not use chemicals when you clean the floors. And it is true that my carpets do not feel or sound crispy when I walk on them after they are cleaned! I’m sorry, but I cannot remember the name of the gentleman who did the cleaning, but he was very courteous and he was very knowledgeable about the product and what he was doing, and he answered all my questions. He did a great job! Thank you very much! Please do not publicly share my name to promote your business.

Report a concern   July 23, 2025 — Rated 8 out of 10 by S.P. Zerorez Phoenix
What could we do to improve?

My new area carpet, which was cleaned for the first time, lifted and curled on the edges. I was told it would go back to normal once it dried. It never did. Not happy at all about it!

Report a concern   July 23, 2025 — Rated 10 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

Technicians were on time, friendly and helpful. I am going to request Michael again for when our carpet gets done.

Report a concern   July 23, 2025 — Rated 10 out of 10 by W.K. Zerorez Phoenix
What do you like about our products and services?

Tommy O my technician understands CUSTOMER SERVICE!
He is very knowledgeable and listens to your concerns. He is a GREAT HIRE!!

Report a concern   July 23, 2025 — Rated 10 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

The best results.

Report a concern   July 23, 2025 — Rated 10 out of 10 by G.K. Zerorez Phoenix
What do you like about our products and services?

Reasonable price, great cleaning and friendly tec h!

Report a concern   July 23, 2025 — Rated 10 out of 10 by Andres Cox Zerorez Phoenix
What do you like about our products and services?

they did great work with our 3 bedrooms and area rug in living room

Report a concern   July 23, 2025 — Rated 10 out of 10 by Hayley Taylor Zerorez Phoenix
What do you like about our products and services?

Michelle was great! She was personable, she did great work! She takes a lot of pride in her work and it shows. She was very helpful in coming to the house last as we had a scheduling conflict with the cleaners, which was so nice of her. Zerorez always does a great job!

Report a concern   July 23, 2025 — Rated 5 out of 10 by C.P. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Price was way more than anticipated. More than ever in the past and we have been using zerorez for several years. Having regular cleanings. This one was just way more expensive and not expected. We’ve had pet stains dealt with as well as having protectant added to the service and still never come close to the bill of this cleaning.

Report a concern   July 23, 2025 — Rated 10 out of 10 by G.C. Zerorez Phoenix
What do you like about our products and services?

Shawn did a great job on the carpet and kitchen tile and the price was good as well.

Report a concern   July 23, 2025 — Rated 10 out of 10 by Karen Hummel Zerorez Phoenix
What do you like about our products and services?

The tech was very thorough. Explained what he was doing and showed me what was coming up in mt carpets. Very pleased with results.

Report a concern   July 23, 2025 — Rated 10 out of 10 by M.H. Zerorez Phoenix
What do you like about our products and services?

They were prompt, friendly and did exactly what we needed. Clean carpets!

Report a concern   July 23, 2025 — Rated 10 out of 10 by Barbara Dike Zerorez Phoenix
What do you like about our products and services?

Always a great job, polite technicians and prompt.

Report a concern   July 23, 2025 — Rated 10 out of 10 by P.L. Zerorez Phoenix
What do you like about our products and services?

tech good customer relation. provided great service

Report a concern   July 23, 2025 — Rated 10 out of 10 by Joanna Gable Zerorez Phoenix
What do you like about our products and services?

Excellent customer service & we are very pleased with the work done! We will definitely use Zerorez again.

Report a concern   July 22, 2025 — Rated 10 out of 10 by S.G. Zerorez Phoenix
What do you like about our products and services?

My carpet came out so nice. Our technician spent extra time on our trouble areas and it showed. My carpet looks a million times better!!!

Report a concern   July 22, 2025 — Rated 10 out of 10 by R.M. Zerorez Phoenix
What do you like about our products and services?

Very professional and the results were great

Report a concern   July 22, 2025 — Rated 5 out of 10 by A.L. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The couch cushions have cleaning tracks in the soiled areas, showing that the cleaning wasn’t thorough.

Report a concern   July 22, 2025 — Rated 9 out of 10 by S.D. Zerorez Phoenix
What do you like about our products and services?

My carpet looks great. My technician was very informative.

Report a concern   July 21, 2025 — Rated 10 out of 10 by Shirley Herivel Zerorez Phoenix
What do you like about our products and services?

Michelle V was excellent tech, very professional, courtesy and prompt.

Report a concern   July 21, 2025 — Rated 10 out of 10 by Noelle Staab Zerorez Phoenix
What do you like about our products and services?

Courteous and thorough technician. On time. Company is easy to work with and we have numerous rentals. The results are great.

Report a concern   July 21, 2025 — Rated 10 out of 10 by Sarah Strasser Zerorez Phoenix
What do you like about our products and services?

Thank you to my technician!

Report a concern   July 21, 2025 — Rated 10 out of 10 by Suzanne Cranmer Zerorez Phoenix
What do you like about our products and services?

Your products work! They leave the carpet smelling and looking amazing. Your service techs are always prompt friendly and professional.

Report a concern   July 21, 2025 — Rated 10 out of 10 by B.A. Zerorez Phoenix
What do you like about our products and services?

Fast & friendly service

Report a concern   July 21, 2025 — Rated 10 out of 10 by J.P. Zerorez Phoenix
What do you like about our products and services?

Great service and fair prices.

Report a concern   July 21, 2025 — Rated 0 out of 10 by K.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I purchased a new home July 1st, upon viewing the home prior to closing I notice a strong DOG Urine smell and several large stains. Before moving in I scheduled a carpet clean to freshen up the carpets. While the Technician was here, he talked me into the Pet Order removal along with the clean for an added $60 per room x4. My carpets feel crusty and Dirty, there is still a massive stain in the walkway into my bedroom and My Home still smells like dog Urine.

Report a concern   July 21, 2025 — Rated 9 out of 10 by Christopher Shams Zerorez Phoenix
What do you like about our products and services?

Outstanding service and a technician was very professional, he did a great job clean the carpets

Report a concern   July 21, 2025 — Rated 8 out of 10 by M.C. Zerorez Phoenix
What could we do to improve?

I was very happy with my service. Technician was kind and professional and results were good---sofa looks much better.

Report a concern   July 21, 2025 — Rated 10 out of 10 by Kristen deHaan Zerorez Phoenix
What do you like about our products and services?

Clear communication, great prices, friendly technician. We will definitely use ZeroRez again in the future


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