Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 87020 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 8, 2026 — Rated 10 out of 10 by D.R. Zerorez Phoenix
What do you like about our products and services?

Reasonably priced

Report a concern   March 8, 2026 — Rated 10 out of 10 by Cheri Cushman Zerorez Phoenix
What do you like about our products and services?

Superb service. The stains in my grout after 20+ years came out as expected. Will definitely call them when needed.

Report a concern   March 8, 2026 — Rated 10 out of 10 by E.W. Zerorez Phoenix
What do you like about our products and services?

Not scented, no soap

Report a concern   March 8, 2026 — Rated 10 out of 10 by Joady Avrick Zerorez Phoenix
What do you like about our products and services?

My carpets are clean

Report a concern   March 7, 2026 — Rated 7 out of 10 by L.T. Zerorez Phoenix
What could we do to improve?

Have your estimates be more accurate
The guy who did our floors and duct work were amazing. But your estimator was 50% of coats off.

Report a concern   March 7, 2026 — Rated 10 out of 10 by Belinda Curtis Zerorez Phoenix
What do you like about our products and services?

Both Ryan and Dennis were courteous and gave me a reasonable estimate for the carpet cleaning. Having 2 technicians expedited the cleaning time to about an hour.

Report a concern   March 7, 2026 — Rated 10 out of 10 by Austin Farner Zerorez Phoenix
What do you like about our products and services?

Healthier chemicals, good service

Report a concern   March 7, 2026 — Rated 10 out of 10 by Megan Baker Zerorez Phoenix
What do you like about our products and services?

I have a very ill dog who made a bit of a mess on the carpets, the technician was caring and compassionate. He worked very hard to clean our carpets, working later than expected to make sure he took care of our carpets. I am very appreciative of his hard work to make my carpets clean once again.

Report a concern   March 7, 2026 — Rated 6 out of 10 by A.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I feel the first time we had you out the floors looked better afterwards. There are several spots that still appear dirty. I will have to get down and scrub them before my company arrives. I feel the edges of the wall flooring appear dirty still. It was also $53 more than the original quote $73 with tip and I feel this is a significant difference. For what we paid the floors should be spotless. I am less than impressed. Majority of the flooring is improved. I just wish it were better. The tech was very nice though.

Report a concern   March 7, 2026 — Rated 8 out of 10 by D.A. Zerorez Phoenix
What could we do to improve?

I thought everything was great

Report a concern   March 7, 2026 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

The technician,Zy, did an outstanding job. He took the extra time to make sure the grout and the tile was as clean as possible, and the carpet looks like New. Great job!

Report a concern   March 7, 2026 — Rated 10 out of 10 by G.N. Zerorez Phoenix
What do you like about our products and services?

Mickel arrived at home within window appointment. He presented his plan with discussion and visual tour of areas to be cleaned. Well and clear spoken. Gave options which I may consider with next cleaning. Upon completion, I inspected areas and VERY IMPRESSED! Areas of tougher stains look like brand new. He clearly gave instructions as to after care drying. Mickel is very pleasant and professional as representative of company. I look forward to next cleaning. HIGHLY Recommend ZEROREZ! Thank you very much.

Report a concern   March 7, 2026 — Rated 10 out of 10 by A.M. Zerorez Phoenix
What do you like about our products and services?

There is no chemical smell after the cleaning.
Your rep did an excellent job of both cleaning and explaining what he would be doing.

Report a concern   March 7, 2026 — Rated 10 out of 10 by Kristen Scott Zerorez Phoenix
What do you like about our products and services?

Tommy was absolutely amazing to work with. Very communicative, and did a wonderful jpb!

Report a concern   March 7, 2026 — Rated 10 out of 10 by J.J. Zerorez Phoenix
What do you like about our products and services?

Your Tech was friendly, effiicient, and professional in cleaning my carpet.

Four thumbs up.

Name removed

Report a concern   March 7, 2026 — Rated 10 out of 10 by N.T. Zerorez Phoenix
What do you like about our products and services?

Friendly, helpful agent, thorough cleaning... thank you!

Report a concern   March 7, 2026 — Rated 10 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

Always very pleased with the service that we receive. The Technician did a great job and the carpets look fantastic!

Report a concern   March 7, 2026 — Rated 10 out of 10 by B.T. Zerorez Phoenix
What do you like about our products and services?

The product worked very well the carpets were nice and clean considering how old they are and the service was amazing they were very knowledgeable and very nice.

Report a concern   March 7, 2026 — Rated 9 out of 10 by B.S. Zerorez Phoenix
What do you like about our products and services?

Technician was thoughtful and hard working. Did a really good job.

Report a concern   March 7, 2026 — Rated 10 out of 10 by A.A. Zerorez Phoenix
What do you like about our products and services?

Usually your people do a very good job but Kelvin was very informative and basically gave me a step-by-step guide on what he was doing. Which I really appreciate it so thank you Kelvin.

Report a concern   March 6, 2026 — Rated 10 out of 10 by David Mooty Zerorez Phoenix
What do you like about our products and services?

Cody, our technician, was very personable, knowledgeable and did a great job on our carpets.

Report a concern   March 6, 2026 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

Your associate was very friendly & did an excellent job!

Report a concern   March 6, 2026 — Rated 10 out of 10 by B.W. Zerorez Phoenix
What do you like about our products and services?

Everyone we have used has worked hard to clean our carpets, and pleasant to deal with as well.

Report a concern   March 6, 2026 — Rated 10 out of 10 by Holly Martino Zerorez Phoenix
What do you like about our products and services?

Friendly and chemical free!

Report a concern   March 6, 2026 — Rated 6 out of 10 by M.D. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I was quite pleased with the carpet when it was completed. However after a day of walking on it I noticed three obvious stains that were still there... very disappointing.

I'll just get some spot remover and see what I can do.

Report a concern   March 6, 2026 — Rated 10 out of 10 by Ernie Edwards Zerorez Phoenix
What do you like about our products and services?

Fantastic! Arrived on time, got to work and finished cleaning three carpets in about 90 minutes. Very happy with the results.

Report a concern   March 6, 2026 — Rated 10 out of 10 by Cheryl Mariani Zerorez Phoenix
What do you like about our products and services?

The customer service and pleasant cleaners. The great job of making my carpets beautiful again.

Report a concern   March 6, 2026 — Rated 10 out of 10 by Frank Fuentes Zerorez Phoenix
What do you like about our products and services?

SETH + CREW Are great at communicating , scheduling and we will definately use you guys again!

Report a concern   March 6, 2026 — Rated 10 out of 10 by S.R. Zerorez Phoenix
What do you like about our products and services?

Technicians are good and carpets always look good after cleaning

Report a concern   March 6, 2026 — Rated 10 out of 10 by M.W. Zerorez Phoenix
What do you like about our products and services?

The final outcome.

Pleasant, professional tech.


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