Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84512 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 29, 2022 — Rated 10 out of 10 by Joe Johansen Zerorez Phoenix
What do you like about our products and services?

The tech was very professional. Arrive early and explained the process. He was quick and left my house in great condition. I like Zerorez and would recommend them to others.

Report a concern   August 28, 2022 — Rated 10 out of 10 by Connie Butera Zerorez Phoenix
What do you like about our products and services?

Devin was awesome. The carpet looks brand new. I am very pleased and definitely gave you good reviews on Google and Yelp and will tell my neighbors and HOA. 👍👍😊

Report a concern   August 28, 2022 — Rated 10 out of 10 by B.P. Zerorez Phoenix
What do you like about our products and services?

Cesar worked very hard to get my carpets clean and I appreciated it.

Report a concern   August 28, 2022 — Rated 2 out of 10 by C.P. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Our tech was very professional, right on time, and super nice. But he didn’t get out like any of the spots in our family room. And now they’re just more noticeable cause the rest of the carpet is “cleaner”. Not only can you see the spots, but now the spots are super crusty. It’s just weird and annoying whenever I walk on my carpet and my carpet still doesn’t look good.

Report a concern   August 28, 2022 — Rated 10 out of 10 by Tony Arteaga Zerorez Phoenix
What do you like about our products and services?

I was very impressed with the results and your procedure to carpet cleaning. Good job

Report a concern   August 28, 2022 — Rated 10 out of 10 by C.F. Zerorez Phoenix
What do you like about our products and services?

Technician was fantastic

Report a concern   August 28, 2022 — Rated 10 out of 10 by Reynaldo Santillano Zerorez Phoenix
What do you like about our products and services?

Technician was on time, he was professional, communicated great, asked questions on what, where the carpet needed treatment.

Report a concern   August 28, 2022 — Rated 10 out of 10 by K.E. Zerorez Phoenix
What do you like about our products and services?

Quick dry time. No soapy residue.

Report a concern   August 28, 2022 — Rated 10 out of 10 by Pete Wentis Zerorez Phoenix
What do you like about our products and services?

You don’t use soaps that stick to the Carpet fibers &
A your process cleans the carpet better than any other process !
Your tech people are very professional & informed & pleasant .

Report a concern   August 28, 2022 — Rated 10 out of 10 by F.W. Zerorez Phoenix
What do you like about our products and services?

Good work. Technicians are friendly and professional. Get right to work.

Report a concern   August 28, 2022 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

No comment

Report a concern   August 28, 2022 — Rated 9 out of 10 by B.C. Zerorez Phoenix
What do you like about our products and services?

Quick, no smell, not soaking wet, on time, friendly.

Report a concern   August 28, 2022 — Rated 8 out of 10 by H.L. Zerorez Phoenix
What could we do to improve?

Service tech was great! We had tile floors done and paid extra for grout sealing, but now there is white residue throughout house.

Report a concern   August 28, 2022 — Rated 10 out of 10 by R.P. Zerorez Phoenix
What do you like about our products and services?

From start to finish the experience was great. I needed my carpets cleaned asap and got an appointment within 48 hours and was taken care of. The rep that cleans the carpets was informational and did a great job

Report a concern   August 28, 2022 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

Carpet cleaning

Report a concern   August 28, 2022 — Rated 10 out of 10 by S.J. Zerorez Phoenix
What do you like about our products and services?

Service man, John was excellent. Arrived on time was very efficient and pleasant. Our carpets look great!

Report a concern   August 28, 2022 — Rated 10 out of 10 by Lynn Perri Zerorez Phoenix
What do you like about our products and services?

Dries quickly and price

Report a concern   August 28, 2022 — Rated 10 out of 10 by Joe Lefebure Zerorez Phoenix
What do you like about our products and services?

They were here on time. They protected the wall corners and actually cared about our home.

Report a concern   August 28, 2022 — Rated 10 out of 10 by W.S. Zerorez Phoenix
What do you like about our products and services?

The technician was personable, knowledgeable, and did a fine job.

Report a concern   August 28, 2022 — Rated 2 out of 10 by C.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The appointment was great, but 3 days after the cleaning my apartment smells like wet laundry left in the washing machine for days, or that old dish rag smell.
I did not move any furniture back onto the carpet until the next day and kept the a/c on with both ceiling fans running on high all day, the day of the cleaning tip help or dry.

Report a concern   August 27, 2022 — Rated 9 out of 10 by Harve Kimmel Zerorez Phoenix
What do you like about our products and services?

Your technician was professional and polite. He knew which questions to ask to be sure he was doing the job we wanted.

Report a concern   August 27, 2022 — Rated 10 out of 10 by E.S. Zerorez Phoenix
What do you like about our products and services?

They cleaned a condo for an estate. I am out of state and they kept in contact with me. It was a stress free process.

Report a concern   August 27, 2022 — Rated 10 out of 10 by F.H. Zerorez Phoenix
What do you like about our products and services?

Our technician did a great job! We were extremely pleased with his effort in cleaning our carpet. There were some tough stains, but he took care of them!
He was also very friendly, efficient and hard working.
A great guy!

Report a concern   August 27, 2022 — Rated 1 out of 10 by R.W. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

We had a dog pee stain in baby’s room that I couldn’t even smell. Then after we got carpets cleaned and I paid for the extra thing to get smells out, now the room smells like pee :(

Report a concern   August 27, 2022 — Rated 10 out of 10 by Jann Leslie Zerorez Phoenix
What do you like about our products and services?

Always professional and friendly. My travertine tile and grout look like new. I have been using Zerorez for over 20 years, never disappointed.

Report a concern   August 27, 2022 — Rated 10 out of 10 by R.K. Zerorez Phoenix
What do you like about our products and services?

Your crew that did my house was amazing great customer service

Report a concern   August 27, 2022 — Rated 10 out of 10 by Anthony Nave Zerorez Phoenix
What do you like about our products and services?

Quick and efficient

Report a concern   August 27, 2022 — Rated 10 out of 10 by D.N. Zerorez Phoenix
What do you like about our products and services?

This was our third time using Zerorez and our experience was exactly as we remembered. He was timely, got right to work staging the equipment outside and wearing shoe coverings. After clarifying the work order he got right to work. Before leaving he reminded us to wait 4-6 hours before moving items back in place. He was professional and just a very pleasant individual.

Report a concern   August 27, 2022 — Rated 10 out of 10 by A.P. Zerorez Phoenix
What do you like about our products and services?

Do a great job, very friendly.

Report a concern   August 27, 2022 — Rated 10 out of 10 by C.M. Zerorez Phoenix
What do you like about our products and services?

Service was fantastic and Quality of work was great. Setting up an appointment was smooth and very timely.


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