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based on 85213 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I love the idea of environmental friendly no chemicals and all but we did not feel the price was justified. The person that came Tyson was very nice but felt more of a salesman than a carpet cleaner. He had all the excuses as to why the carpet would still look the same. He upsold us to get “ carpet protector “ great demonstration again salesman. We’ve had carpet cleaned before that were older than the ones we currently have, and made the carpet look brand new with shampoo. So it’s a great idea but we felt cheated for the price we paid. It looks a little better but that’s it
My carpet cleaner was excellent.
Scheduling was easy with the next available appointment only 1 day away. Service person was awesome and did a great job
Easy and convenient process. They show up when they say they will, techs are pleasant, do a good job at a reasonable price. We don’t use anyone else.
The technician arrived on time, and did a great job. I also like that the carpet was completely dry in 6 hours with no crunchiness.
Timely. Careful. Professional.
Your employees are really great, I like how my carpets feel after being cleaned!
Very nice technicians who do a great job of cleaning!
Multiple moldings have significant scratching @ gouges due to equipment banging into them
I love everything about this company
Very nice and they did an excellent job
MY WIFE SAID THE ASSOCIATE THAT CAME TO CLEAN OUR TILE FLOORS WAS VERY KNOWLEGABLE AND FRIENDLY.AND DID A VERY GOOD JOB.
We have used Zerorez They arrive on time and do a great job. Your carpet is clean without it being crunchy or having a chemical smell.
Tech, Robert H, did the best job I have ever received from ZerpRez! He even removed 4 spots that were left over by two previous techs. I am extremely happy with Robert's service. He was on time, very professional, and worked diligently and quickly. I was about to give up on ZeroRez because of the mistakes of the past two techs, but Robert has brought me back as a very satisfied customer.
Professional service
Very happy
Loved Jacob - very personable and professional
Caleb did a fantastic job. He explained the process and was very knowledgeable.
Good service and easy scheduling.
The individual was very professional and quick.
Price
Efficient, polite technician
Timely
Clean carpets with limited dry time.
Very nice technician Trey did an awesome job cleaning my carpets & area rugs. I even had a pet stain that is completely gone. And the cleaning process does not leave any chemical odors. Thank you Trey!
Excellent cleaning! You were able to remove a stain on my sectional that I had not been able to remove!
Great customer service! Technician was very good. I like your products!!
It makes my furniture feel so clean and NATURALLY clean. And it’s quick!
On time, professional, thorough and friendly!
Brooke was professional and knowledgeable about product and overall on carpet cleaning. She offered some helpful tips for prolonging the life of the carpet. I was impressed with how clean our carpets and rugs looked.
Quick easy and a good job
Jacob was outstanding and knew about the carpet and products. He was outstanding with his professionalism and was very polite. He was an outstanding young man and you should be honored to have him as an employee. The carpets turned out great and so did all the stains. Thanks