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based on 86260 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Used you folks before, through my remodeling business, and appreciated the professionalism from the technician who serviced me. Although you apparently have a policy about moving furniture, I was a bit dismayed when requesting ( a little help ) to move a piece about 5 ft in order to create much more ease with their process. The Piece was much more awkward than it was heavy, in addition to my very recent surgery which disabled one of my arms... otherwise I would have easily moved it out of their way. Although your policy is understandable, under the conditions - some common courtesy would be in order. Instead, it created a little 'stink' to the overall experience.
Our tech Mario was great! He was on time, communicated the job clearly and was quick and efficient. He went above and beyond for us! 10 out of 10! Would recommend!
Your company does a great job every time! Will continue to have you back!!
Great service. Our carpets look new again!
Enrique was polite, professional and made the experience a positive. I will recommend this company to my friends.
Zerorez has what it takes to remove cat urine smell!!!!! Great technicians who care and do the best job ever!!!!!!
So clean and smelled so good.
Your technician was excellent! He was very thorough and meticulous, as well as courteous.
On time and did great work. Told me every thing that was happening.
Quick, great service!
I don't like sending negativity.
Professional, thorough upholstery cleaning
the tech did a great job
Great service, friendly and fast! Carpet looks amazing definitely needed the clean!
My stairwell landing too 5 days to completely dry... and that is with a giant fan that we had to have blowing on it from day 2. All the carpets that were done were "crispy" even after vacuuming several times. I am not impressed. And the smell.... I know I did not use deodorizer, but I had to sprinkle baking soda mixed with essential oils to pull the "off" odor out. My carpets are not that old. Less than 4 years. Make it right? Do others a favor and make sure your techs are appropriately and thoroughly extracting the water they clean with out of carpeting.
Rob was efficient, polite and did a wonderful job on my carpets.
Hard working and very polite staff.
it was an awesome experience
Conner was on time, professional, and courteous. He did a really good job of cleaning up our carpets. Thank you for your service.
always very prompt....and the service tech.....Joshua was very personable and helpful with what we needed.
Effective and efficient. Your technicians are always helpful and courteous.
DJ was very not knowledgeable, polite and was very efficient in his work.
It’s clean
Dries Faster
Our carpet turned out looking great! Service tech was here on time and did a great job!
Friendly staff, on time, great results
i had a great tech and they did an amazing job!
Justin was professional and efficient. Very happy with results.
Great job on high traffic areas!
The technician was thorough and quick. Our carpets looked great!