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based on 84381 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Technician was knowledgeable, and did a terrific job. I especially like the fact that no caustic chemicals are used as I have multiple allergies. Fast efficient and my carpets look great!
Great customer service! Clean fresh feeling after it was done. No chemical smell or feeling! My carpet is fluffy and fresh. I was impressed with the temperature of the water and the pressure at which the water is injected it the carpet. Nine years of dirt gone. My carpet is like new. My technician "Nick" was meticulous. He had outstanding customer service and took extreme pride in his work. He didn’t miss a thing. I was a little skeptical at first. So I just tried the three room special at first. I ended up having him do the steps as well. I’m going to have them come back and do the upstairs rooms, tile floors and couches. NOTHING BUT ZEROREZ FROM NOW ON....
wtg to hear back for retreat on stains that appeared after carpets dried
The people are very prompt and efficient and courteous. My floors and chairs looked wonderful when Keith was done
attention to detail, they did not rush, did a very good job
Your tech was extremely professional and personable. I was given a window and they arrived in a very timely manner. I was told they would call approximately 15 mins before they arrived and that happened. Everything was explained thouroughly and everything I was told would happen did.
My carpets are SO SOFT and smell SO FRESH and look like they were just installed yesterday :-)
That your cleaning technology, is able to clean without the use of high-residue soaps, detergents, shampoos or chemicals. And it looked great when completed. Also that Ken was very informative and made me more knowledgably than I was before he came to clean my carpets.
I was very impressed with the young man Sean Haugan. He had a big smile on his face, was very polite and explained everything he was going to do. After he finished cleaning the carpets...they looked brand new and smelled fresh. I was very pleased.
The professionalism of your service techs...They made me feel confident they knew what they were doing and they did. They where friendly, courteous, easy to talk with and looked and acted very professional from the minute they arrived to the time they left.
tech did a great job . your office communicated status of tech , gave a discount for later arrival beyond window . i will refer your company to friends and associates .
Technician was very professional and took his time. Our carpet looks amazing.
Ni crunch. Glen did a great job.
love that you don't use harmful chemicals...very professional employees from the first call to the technician...very clear about what charges are for what you are having done.
Friendly employees and good followup.
Clean carpets. Great service
I was so surprised how well it cleaned and when I'm
Ready to have it done again I will ask for Casey
He did a great job thanks
Cathy mccown
Carpet looks brand new! Technician was professional and on time to perform services!
My carpet was clean when the technician finished. No residue left on the carpets. Really like the water only method.
Cleaner for floor excellent
The technician did a very good job. He also took his time and explained what he was doing.
It was the service that blew me away. Both gentlemen were extremely professional taking great care with our home, cleaning it as if it was their own. They were friendly and highly informative. Without hesitation, I would recommend Zerorez to my friends as well as have them return for future cleaning.
The carpet and tile cleaning performed at our house was excellent. The cleaning techs were friendly and knowledgeable. The only downside was you sold my phone number to telemarketers. I so wish you wouldn't have done that.
Fast service clean carpet tops other companies I've used in the past.
The advertisements I've heard are correct! Zerorez did an excellent job cleaning my carpets. As dirty as my carpets were, most all stains came up. There were a few stains left from a pet (declined pet treatment) and black asphalt stains at the front door, but everywhere else was perfect. The technicians were very courteous and explained the process throughout their cleaning. I will certainly call Zerores when my carpets once again need cleaning. Drying time was much faster than a previous carpet cleaner used.
Thank you!
That you don't use chemicals in your cleaning process.
The carpet looks GRET
The service tech was proficient and courteous.
Did good job
You guys do a great job. Thank You!