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based on 84381 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
no chemicals, fast drying,great people
friendly knowledgeable technician. Jeff K. did a great job for us.
The service person was excellent. He went beyond the call of duty. we were please with his workmenship.
The cleanliness and the use of vry few chemicals and the ability to still get everything very clean.
My house now has a strange smell to it. Smells like stale water. Do you only use water to clean? Carpet feels crunchy in some places.....which leaves me to believe there is some
kind of residue.
it is amazing to watch how clean the carpet get's. It's like day and night.
My carpets and tile look brand new without the use of chemicals and strong odors. They were dry by evening, and the service techs were very nice and professional.
Zerorez called and was able to come earlier than my scheduled time...great! They kept me appraised of their progress, no hard sell for addidional services, example: carpet protection or sofa cleaning. They gave me the information and then gave me time to decide on these services. Technicians were very polite and worked continuously and diligently the entire time. I have recommended to others already!
good service very professional and the product works
I habe had my carpets cleaned from others in the past. This is the best they have ever looked.
Cost effective and Derick was a great representation for your company.
I have already told everyone!
Rugs looked like new.
Everything Name removed was amazing!!!!!
Great results from tile cleaning - professional service
I love that there is no chemicals and no odor. It also cleans great!
friedly and efficient rep who did a very good job.
Your staff is amazing. From setting an appointment to finishing the job, everyone is friendly, courteous and professional. I am horrible with names and apologize. I don't remember the name of the man that came to my home. He was terrific. Not only is my carpet clean, there is no more "pet accident" odor. He gave me great advice on keeping the carpet clean and in good condition. He worked hard to get the pet stains out (which he did). He also suggested putting a repellant on so we could avoid some of the new accidents that will happen. He was professional and personable. He also seemed to care about what I said and my concerns. He really seems to love his job and takes pride in his work. Please pass on my thanks and put it in his file. I will call on you again and recommend to anyone that asks. Thanks again. J. Last name removed
The representative who came out did a great job explaining the process and took his time to clean our floors. However- after $420- which I feel is a lot- I expected them to be REALLY clean- cleaner than when I clean them! But the same day walking barefoot my feet got dirty on the tile and it felt like there was a residue on the floor (it did not feel clean!- which it at LEAST feels when I clean them myself). And when we paid $120 to have the floors sealed- I did NOT expect the guy to use a $15.00 can of spray sealer, bend over and spray the grout! That I could easily do myself and save $100!! Overall while the staff was great- the product and the price do not match!
Excellent products & awesome service by Jeff! Thank so much.
The technician was on time and very professional. Did an awesome job the tile and carpet looked like new after being cleaned by zerorez. I would highly recommend zerorez.
Very nice service reps. Extremely accommodating and very customer service driven. They arrived on time. We users them for cleaning of a property we recently moved from and will have clean carpets and floors in our new home.
The service was good and the rep was very thorough, however I wish you guys would move furniture like Coit. I had to move everything myself and it was very stressful. Then had to move it back. The other guys will move the large items or assist and then will offer to move it back if I want.
Punctual, polite, did a wonderful job on the carpet. I would totally recommend your company.
Floor looks great!!!!
This is the best our carpet looked after a professional cleanning. We are very happy with the results and will use your services again.
The service was excellent and at a good price. The job done exceeded my expectations.
Promptness, courtesy, professionlism. excellent product. You are the only carpet and tile cleaning service I will use. Please don't go anywhere
Polite and knowledgable staff. thanks for a great service.
Professionalism from beginning to end. Great customer service! Eric, the technician who came to the house was so knowledgeable and friendly. My carpet looks fabulous and is so soft! I can't wait to tell everyone I know about Zerorez!
Carpets look great, and the technician is friendly, knowledgeable and is careful with our furniture and floors.
The carpet looked great and was very soft after the cleaning.