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based on 84424 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
You were here on time, Dylan was a very knowledgeable and a polite young man, an asset to your company and never gave me higher expectations of the product it didn't deserve, honesty and integrity two great Qualities, thank you very Much!!! Happy New year!!
No residue left in rugs
The gentleman that did the cleaning didn't clean behind the close door that swings into the master bedroom. All he needed to do was close the door when he cleaned the closet and he could have seen that that area was the worst of all. Other than that it was well done.
That it doesn't leave an oily feel and it smells CLEAN
Your technician was polite, friendly ,and helpful! And my 10-year-old carpets look fantastic!
I just think the method used to clean carpets is excellent. You do not use soap and a lot of water which would take much longer for the carpet to dry. Carpet always looks great after being cleaned. Hope I'm making sense. And your employee is very efficient - does an excellent job.
Prompt, courteous, professional. We were pleased with the work.
Very friendly and do a great job.
all the work was done in a timely manner.The tech. was very pleasent.
Everyone was really knowledgeable about the products and put a lot of thought into the solutions for our home.
Your technician really what he was doing. A great guy and very knowledgeable.
Very prompt with getting an apt and prompt service
It's hard to believe that water can clean so well without ammonia, bleach or added surfactants.
Professionalism of technician Promptness of service
No soap and friendly employees.
I love that there are no chemicals, just "empowered" water. The results were fantastic. This was my first time using your services and I will absolutely use them again. Troy did a great job, was right on time, finished just when he estimated he would and was very professional. I could not be more pleased with the results.
The carpets are not "crispy" afterwards and do not need to be swept before putting the furniture back. They are dry and can be walked on in a short amount of time. They smell clean and fresh. No chemical smell.
thought appointment was going to be before noon and found out day of appointment that it was from 4-6 pm
there are red stains in carpet and no offer to treat them after they were pointed out. you can contact Red Mountain Villas at Phone number removed and offer to treat/die stains in unit 1446 with no additional charge. also bottle of cleaning solution purchased with $45 credit did not have a seal on it and appears to be water only. tried product in spray bottle and seemed to have no affect whatsoever.
Friendly and competent service, environmentally friendly, the carpets and sofa looked great, no residue, no odor following service (from our pet stains)
I wish it was a bit cheaper though so I could use your service more often!
Thanks!
The carpets look so much brighter, but the biggest perk was the service techs. They went above and beyond to clean more than just my carpets. Amazing customer service!
The gentleman that cleaned the grout and tile was excellent,very kind,and I would request him personally again.It is so nice to have someone that is mature.
Customers should not have to reach a minimum dollar amount in order to use your services.
Timely, professional and excellent service from the initial call to carpet cleaned ending!
My carpet looked clean when the tech was finished but I had to clean up water that I spilled on my rug just 4 days after the service and the washcloth was visibly soiled. Yuk.
We like the Zerorez concept, particularly with animals in our home.
You actually cleaned my carpets!!!
Friendly personnel and quality service
When I was quoted the price there was no mention of $2 a linear foot for a hall. After measuring the great room and finding out it would be two rooms I figured the hall would be included. The great room was 350sq ft. not 500 which would be your coverage for two rooms.

Friendly staff, quick service and very happy with the results.