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based on 84424 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I love the "miracle water" that you use to clean the carpets. I bought the 5-gallon container the first time you cleaned my carpets and it is fantastic. It works so well on any trouble spots you may have developed on your carpets. My daughter in Flagstaff used some on spots they've never been able to remove from their carpet. She called me immediately after she used it and she was raving because NOTHING ELSE has ever worked. She wishes you were up in Flagstaff!!!! I use it on my car, too! Dylan was a great technician--very thorough! I was so glad I lucked out to get him!!! Thanks again!!
The simplicity of the appointment process and quality of services offered.
How great the results are. I would prefer to have the same technician that just recently came out to continue to take care of us. Is that possible?
Our technician Antwon was great; very polite and friendly. He gave us great suggestions on dealing with dog accidents spots on the carpet and for an ink stain that we had on our carpet. He was amazing!
Your tech came later in the day and was very thurough. The carpet looked great that night and the next day.
Was very pleased with the profesionalism of the workers and the work they performed.
The job was done in the time frame estimated and was done very well.
The job was well done, and your employee was friendly and nice.
The service was awesome, Keith was a sensational person. There were black spots on the floor. He said they would come back, I thought he could've done better. Other than that, he did great.
The products do the job very well and the services are very professional. A hard combination to beat !
My carpets stay clean longer and look like new again each time they are cleaned.
The service was outstanding and Luis was professional and very informative. The scent wasn't overbearing and actuAlly smelled pleasant.
I like the idea of very low residue, as your name indicates. I understand the use of treatment for difficult spots. I am optimistic your process eliminates MOST of the spot remover. Any service that provides GREEN cleaning piques my curiosity.
no residue left behind; very professional service, didn't try to sell me on scotch guard,
experienced, polite, professional person performing the service. His name is Tyrone, from the
north valley.
No chemicals, nice worker guy
Troy was very knowledgeable and professional. Certainly will do business with your company in the future and also, recommend your cleaning methods to our friends.
Eco friendly. No harsh chemicals
Cleans great, drys fast
Friendly techs. Thorough in asking questions & providing information for getting the beat results from the cleaning.
Clean but no chemical smell.
Great Job. Very professional. Great clean up of my rocks in front yard even.
Scheduling our appointment was easy, our appointment was scheduled for the day we desired and the technician was thorough and quick!
I was disappointed in your timing and customer support from your office. I was pleased your cleaning technician as he was knowledgeable and professional. But I had more expectations from your cleaning method. After the cleaning on my carpet it still has a dirty look in the heavy traffic areas. As of right now, I would have a hard time recommending your company to anyone.
My carpet wasn't clean,but you are going to clean it again so hopefully that will take care of it. Your tech was very nice.
Very professional and friendly. Price is good
Service and results are amazing!!!
Technician was very knowledgeable friendly and courteous. Definitely a pleasure to deal with.
Troy was the gentleman that cleaned my rugs and he did a FABULOUS job. I didn't think my rugs were that soiled but I saw a difference that I decided to ask him to also clean my hallway tiled floor. Again, what a difference! I'm so glad I called Zerorez and listened to Johnjay & Rich (104.7 radio DJ's) I will highly recommend Zerorez. You have wonderful communication as I received phone calls confirming my appointment day and time. Troy showed up exactly during the hours they said he would. I'm so glad I called!! I don't think I'm going to worry so much about my carpet getting dirty...I know Zerorez will clean it! What a great New Year's gift to give myself...less stress about my rugs getting dirty. Thank you JoAnn Funicello
Clean without residue
The service was on time, the worker was wonderful ,kind honest he can return again! Carpets look great ! Have already told friends about you!