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based on 84497 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly, professional, and knowledgeable staff.
Tyrone and Reese so personable and fun,your scale needs to go to 11!
Quick, reasonably priced, and the end result.
Had many food stains that were taken care of and the tech was very professional.
Tyrone and his co-worker went above and beyond to provide us with the highest level service. We couldn't be happier with the quality workmanship they provided. It was clear they took pride in their work which tends to be a rarity in the service industry. The next time I use Zerorez I will request Tyrone.
Very very professional staff- from the office staff to the technicians. We were very happy
With the end result of the carpet cleaning, you guys did an outstanding job!! We will definitely use your service
Again, as well as recommend your company to others. Thank you!
Everyone was very friendly and took the time to explain everything.
First, there are a lot of places where the tile cleaning seems to be lacking. Second, it appears that the carpet cleaning did not totally clean any 'high-traffic' areas. While the cleaner suggested that this is due to light reflecting off broken fibers in the carpet, I cannot see that there are more broken fibers in the high traffic areas than elsewhere. So, I am wondering whether there is a more powerful dirt extraction process that might have cleaned the high traffic areas. Per Shelly at the Zerorez Phoenix facility, these will be taken care of on Tuesday. It is also interesting to note that my wife called this morning to report our dissatisfaction and was told that someone would be in touch about sending out a technician to check the work and at 3:00 PM we were told that someone would be coming out on Tuesday to fix our issues (nobody coming out to check the work unless the same person is coming out to do both). So, we are not overjoyed by the work done at our house.
Fantastic service. Job well donee The service gentleman did a super job. Wold recommend him to do my carpets again
Super professional Technician for this service. His name is Keith. Charles is also very good on the telephone!
How professional and wonderful everyone I came in contact was.
Albert - he's been here a couple of times now; very careful and thorough. We have used your service several times - always pleased with outcomes. Its a great price/value!
We really appreciate the prompt and professional service!
Bryan G was great!
Customer service was great, the rep who came to our home was great. First time we used zerorez and we are definitely satisfied.
I love that there are no chemicals involved in the cleaning process!! I am always fearful of fumes or products being too harsh for my dog or nieces/nephews, but with Zerorez I no longer have to worry about that!
Used them for years!
The feel of my carpet after the cleaning
Everyone I spoke with and worked with at zerorez was incredibly friendly and helpful. Plus, I love that the products are all natural and safe for my pup.
Punctual, polite.
You did a great job, showed up on time and did not make a mess of the rest of the house!
MY CARPETS ARE REALLY CLEAN. THE GUYS DID A WONDERFUL JOB. KEITH K. AND MATTHEW P. WERE VERY HELPFUL AND EFFICIENT. ;YES , I WILL CONTINUE TO USE YOUR COMPANY. THANK YOU
Efficient, friendly, helpful service in person and on phone.
Accuracy and efficiency
John thoroughly explained the carpet cleaning process. Using new environmental science and technology. Carpets look great
Knowledgable and well trained service people. Very little residue and not leaving carpets sopping wet.
The carpet is wonderfully clean and is not soaked with water. Dry time was great
First....The technician Mathew was outstanding (care & pride) a great representative of your brand
Process..Just does a great job to clean without a bunch of chemicals
Prompt. Professional. Reasonably priced. Friendly service.

Professional, friendly staff and carpet feels soft.