Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84497 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 11, 2015 — Rated 10 out of 10 by N.D. Zerorez Phoenix
What do you like about our products and services?

Take your time to fully clean. No chemicals

Report a concern   May 11, 2015 — Rated 5 out of 10 by R.V. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Carpet is new and used for 4.5 months. Rental. Small high traffic area that did not clean up as well as I expected. Not paying for extra charges to get that cleaned. Probably could have done just as well with a rug doctor.

Report a concern   May 11, 2015 — Rated 10 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

Your agent was very professional and helped with everything I asked

Report a concern   May 11, 2015 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

Limited smell from the cleaning and the tile came our great!

Report a concern   May 11, 2015 — Rated 10 out of 10 by T.H. Zerorez Phoenix
What do you like about our products and services?

the lack of the "smell" associated with carpet cleaning

Report a concern   May 11, 2015 — Rated 10 out of 10 by Lisa Romero Zerorez Phoenix
What do you like about our products and services?

The Gentlemen that came out to clean my tile floors were very professional, explained the products and procedures before they began the work.When the work was complete they went above and beyond to make sure the walls and baseboards were wiped down and had me walk through my home before I paid. The bought the cleaning kit before the work even began.My floors looked BRAND NEW!!! I have been tells all my friends and Family about ZEROREZ!!!! THEY ARE THE BEST!!!!

Report a concern   May 11, 2015 — Rated 10 out of 10 by I.B. Zerorez Phoenix
What do you like about our products and services?

Everything was great

Report a concern   May 11, 2015 — Rated 9 out of 10 by D.D. Zerorez Phoenix
What do you like about our products and services?

Empower water

Report a concern   May 11, 2015 — Rated 10 out of 10 by H.G. Zerorez Phoenix
What do you like about our products and services?

Zerorez is AMAZING!! My carpets were pretty dark. Now they look almost new. Our technician was incredible. He was very nice and professional. I will definitely be utilizing Zerorez on a regular basis. Plus, Inhave alrwady passed out several business cards for referals. Thank you Zerorez.

Report a concern   May 11, 2015 — Rated 10 out of 10 by John Gibson Zerorez Phoenix
What do you like about our products and services?

Service and quality of clean!

Report a concern   May 11, 2015 — Rated 10 out of 10 by Aura Christensen Zerorez Phoenix
What do you like about our products and services?

Made our beat up dirty carpets look like new!!!

Report a concern   May 10, 2015 — Rated 10 out of 10 by C.J. Zerorez Phoenix
What do you like about our products and services?

The gentleman that showed up to clean our carpets was amazing. He was very friendly and helpful and completed the cleaning much quicker than I expected. We will definitely be using Zerorez again!!

Report a concern   May 10, 2015 — Rated 10 out of 10 by B.T. Zerorez Phoenix
What do you like about our products and services?

Our technician Kieth was professional and detailed on his work.

Report a concern   May 10, 2015 — Rated 10 out of 10 by C.V. Zerorez Phoenix
What do you like about our products and services?

Everything. My tile looks amazing like when I first installed it. My technician was very friendly and knowledgeable. Would definitely want to have him on my next cleaning.

Report a concern   May 10, 2015 — Rated 10 out of 10 by N.O. Zerorez Phoenix
What do you like about our products and services?

Very professional, did a great job on the carpets. I'm very pleased, and definatly plan to use them again.

Report a concern   May 10, 2015 — Rated 10 out of 10 by A.F. Zerorez Phoenix
What do you like about our products and services?

The product cleans thoroughly and leaves no residue so the carpet both feels clean and looks very clean. Zerorez seemed to breath new life into our carpet; left it standing tall and without any stiffness or "crunch" when you walked on it.
Our technician "CJ" is outstanding at explaining everything about the process and can answer any questions you may have. His product knowledge and carpet knowledge is superb. CJ is extremely thorough and detailed, paying attention to seemingly every square inch of our carpet. He is systematic in his work and pays close attention to the path he takes from the Zerorez truck to the furthest corner of your home to not mar any walls or disturb any personal belongings. This man is top-notch and I'll always ask for him personally.

Sincerely,

First name removed "Tony" Last name removed

Report a concern   May 10, 2015 — Rated 9 out of 10 by M.R. Zerorez Phoenix
What do you like about our products and services?

Product great tech this time not satisfied.

Report a concern   May 10, 2015 — Rated 10 out of 10 by D.W. Zerorez Phoenix
What do you like about our products and services?

Good product and great service

Report a concern   May 10, 2015 — Rated 10 out of 10 by L.D. Zerorez Phoenix
What do you like about our products and services?

I like how fast the finish cleanin my carpet n removing the staing plus it dried supper fast!!!
Also loved that you dont use chemicals !!!

Report a concern   May 10, 2015 — Rated 10 out of 10 by D.N. Zerorez Phoenix
What do you like about our products and services?

Punctual. Professional. Fair pricing. Chemical-free.

Report a concern   May 10, 2015 — Rated 5 out of 10 by S.L. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

When the tech arrived he informed us that one of the sofas we where having cleaned would need tone moved off of our wood floor. This was not something we where told ahead of time, we made sure to have the couches cleaned off and accessible but where not told they needed to be on a non mood surface to be cleaned. Because of this my husband was home alone and had no choice but to try and move our heavy metal framed couch with just him and the tech. In the process he ripped out sofa open. I'm not blaming you guys for the rip but being informed ahead of time would of allowed us to have help to move our sofa properly and would have most likely prevented this from happening .

Report a concern   May 10, 2015 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

Professional and clean technician.

Report a concern   May 10, 2015 — Rated 10 out of 10 by K.D. Zerorez Phoenix
What do you like about our products and services?

The carpets feels soft and freash when the work is complete. The is no stiffness to the fiber. Service men are courteous and get the job done

Report a concern   May 10, 2015 — Rated 9 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

service offerings

Report a concern   May 10, 2015 — Rated 10 out of 10 by K.C. Zerorez Phoenix
What do you like about our products and services?

How clean my carpets came out and the fact that he got out some stains that had been there for a long time.

Report a concern   May 10, 2015 — Rated 10 out of 10 by R.C. Zerorez Phoenix
What do you like about our products and services?

The honesty and good work that the service people provide is excellent!!!

Report a concern   May 10, 2015 — Rated 10 out of 10 by P.E. Zerorez Phoenix
What do you like about our products and services?

Reasonable rates, process used is excellent and personnel are very courteous and professional.

Report a concern   May 9, 2015 — Rated 9 out of 10 by Christina Smock Zerorez Phoenix
What do you like about our products and services?

They were friendly and efficient. My carpets look and smell fresh, especially my dining room rug. I am so glad my puppy dog smell is not in my carpets any longer.

Report a concern   May 9, 2015 — Rated 10 out of 10 by S.W. Zerorez Phoenix
What do you like about our products and services?

competent, nice people, carpet looks good

Report a concern   May 9, 2015 — Rated 10 out of 10 by T.L. Zerorez Phoenix
What do you like about our products and services?

Everything they said they would do they did. No upsell pressure.


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