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based on 84497 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Carpet is new and used for 4.5 months. Rental. Small high traffic area that did not clean up as well as I expected. Not paying for extra charges to get that cleaned. Probably could have done just as well with a rug doctor.
Your agent was very professional and helped with everything I asked
Limited smell from the cleaning and the tile came our great!
the lack of the "smell" associated with carpet cleaning
The Gentlemen that came out to clean my tile floors were very professional, explained the products and procedures before they began the work.When the work was complete they went above and beyond to make sure the walls and baseboards were wiped down and had me walk through my home before I paid. The bought the cleaning kit before the work even began.My floors looked BRAND NEW!!! I have been tells all my friends and Family about ZEROREZ!!!! THEY ARE THE BEST!!!!
Everything was great
Empower water
Zerorez is AMAZING!! My carpets were pretty dark. Now they look almost new. Our technician was incredible. He was very nice and professional. I will definitely be utilizing Zerorez on a regular basis. Plus, Inhave alrwady passed out several business cards for referals. Thank you Zerorez.
Service and quality of clean!
Made our beat up dirty carpets look like new!!!
The gentleman that showed up to clean our carpets was amazing. He was very friendly and helpful and completed the cleaning much quicker than I expected. We will definitely be using Zerorez again!!
Our technician Kieth was professional and detailed on his work.
Everything. My tile looks amazing like when I first installed it. My technician was very friendly and knowledgeable. Would definitely want to have him on my next cleaning.
Very professional, did a great job on the carpets. I'm very pleased, and definatly plan to use them again.
The product cleans thoroughly and leaves no residue so the carpet both feels clean and looks very clean. Zerorez seemed to breath new life into our carpet; left it standing tall and without any stiffness or "crunch" when you walked on it.
Our technician "CJ" is outstanding at explaining everything about the process and can answer any questions you may have. His product knowledge and carpet knowledge is superb. CJ is extremely thorough and detailed, paying attention to seemingly every square inch of our carpet. He is systematic in his work and pays close attention to the path he takes from the Zerorez truck to the furthest corner of your home to not mar any walls or disturb any personal belongings. This man is top-notch and I'll always ask for him personally.
Sincerely,
First name removed "Tony" Last name removed
Product great tech this time not satisfied.
Good product and great service
I like how fast the finish cleanin my carpet n removing the staing plus it dried supper fast!!!
Also loved that you dont use chemicals !!!
Punctual. Professional. Fair pricing. Chemical-free.
When the tech arrived he informed us that one of the sofas we where having cleaned would need tone moved off of our wood floor. This was not something we where told ahead of time, we made sure to have the couches cleaned off and accessible but where not told they needed to be on a non mood surface to be cleaned. Because of this my husband was home alone and had no choice but to try and move our heavy metal framed couch with just him and the tech. In the process he ripped out sofa open. I'm not blaming you guys for the rip but being informed ahead of time would of allowed us to have help to move our sofa properly and would have most likely prevented this from happening .
Professional and clean technician.
The carpets feels soft and freash when the work is complete. The is no stiffness to the fiber. Service men are courteous and get the job done
service offerings
How clean my carpets came out and the fact that he got out some stains that had been there for a long time.
The honesty and good work that the service people provide is excellent!!!
Reasonable rates, process used is excellent and personnel are very courteous and professional.
They were friendly and efficient. My carpets look and smell fresh, especially my dining room rug. I am so glad my puppy dog smell is not in my carpets any longer.
competent, nice people, carpet looks good
Everything they said they would do they did. No upsell pressure.
Take your time to fully clean. No chemicals